They supposedly shipped a product I bought and it never arrived, customers reclaimed it and now they want me to pay for the shipping as they are at a loss, are they having a laugh. Do not use this co... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fraud. Product lost in shipping. They created fake shipping / tracking and wouldn't refund my money even though I used Paypal. Paypal accepted their fake shipping and were no help so don't assume t... See more
Terrible!! If I could give zero stars that would be too much. I purchased the lip oil on July 19. I received my hot pink lip oil 8/6. I notified customer support about my dissatisfaction regarding... See more
I wish I’d read these reviews before I ordered ! What a scam they are … as everyone says no refunds ever given maximum compensation offered $5… sizing laughable Also told like everyone else to give th... See more
Company details
Written by the company
We are a group of young, active, talented people who want to make online shopping more convenient, faster and reliable.
Contact info
2670 Daylene Drive, 76476, TOLAR, United States
- support@terminaten.com
- terminaten.com
Ordered on PO 12387S76837 - size and QTY issue
Ordered on PO 12387S76837 - and chose a bra - sizes as 36 C’s x 2 and 36 D x 1. Received 1 x XL and no 2 “free” - sizing of XL does not fit a normal C or D cup. Product quality is not great. Would not recommed.
Order incomplete
I ordered 6 bras, they were on a buy 1 get 2 free sale. Added 6 bras 1 of each color to the cart and checked out. I received 1 bra, however paid for 6. Tried to chat with customer service and was told it was my fault and they were not going to do anything to correct the issue. They are very unprofessional and I will never recommend this website to anyone.
Bait and switch scam from Asia
-0. I wish I had read the reviews because all of the reviews is the same experience I received. They r a scam crap company with .99cent products. Bras chest band is not strong enough to stay down longer than 30 seconds. So u constantly have to pull down then when u do have it down the inside foam is uncomfortable to wear. I asked for a refund and they only want to refund $8 when I paid over $44. They get away with this bait and switch scam because they r overseas. Otherwise I would take them to court for the principal of it.
Ordered “buy one get two free”
Ordered “buy one get two free”. After over two weeks, received one. They said that I needed to order two more to get them. In addition, bra not sized well🤦♀️
False advertising.
SCAM!!
This company is horrendous. I ordered 3 bras for 35.98 but was charged 43.18. Emailed asking to cancel my order but they refused and shipped 4 days later. Took about 2 weeks to receive the bras. They were poorly made and would not fit me or any woman I know. I emailed them asking to return for a refund and they said their warehouse is now in China so it would be too expensive and suggest I give them away as a gift. Guess they missed the part where I said these things would not fit any proportionally shaped woman. They offered me compensation for $4, $6 and finally $8 and when I refused.. they stopped replying.
Dishonest off-shore Asian Company
I responded to an ad on FaceBook for bras on 9/24/22. The ad looked legitimate..3 bras for $29.99 (normally 59.99). The website boasts quality, delivery and refund if dissatisfied for any reason.
I received the bras on approximately 10/21. I tried them on immediately. They were very poor quality and did not fit. I ordered size 38D and received size XL. I sent a request on 10/24 to the address shown explaining the situation and requesting RMA to return. The response I got the next day asked me to send photos of the packages on all 3 bras. This seemed strange but I complied. The reply I received said they could not be returned since they were the size I ordered. I replied that was not true and regardless they did not fit. The next reply suggested I give them to someone since it would be expensive to return them to CHINA and I was offered a $5 refund on my $35.98 charge. I refused & asked again for the RMA. The next day their offer was for $10 refund. I replied absolutely not. Their last email offered $12 refund saying that was as much as they would do. I gave up and said ok to the $12, as that was better than 0. My advice to others…Do not do business with this company.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






