Daniel at Tenant Angels is an absolute knight in shining armour. Twice my flatmates and I have been in situations with a terrible landlord or leasing agency and both times Daniel has come to our rescu... See more
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Being in our 60’s and long term renters we were unsure where to turn when coming across a problematic landlord. A website search suggested Tenant Angels who had many positive reviews. From first conta... See more
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Tenant Angels have a great team, that respond very quickly and efficiently. They went above and beyond at all times to explain everything and keep me informed at every step and didn’t hesitate... See more
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Tenant Angels have been absolutely wonderful in helping me with my landlord issues. From the very beginning, they took care of most things for me, making the whole process feel smooth and manageable.... See more
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Company details
About Tenant Angels
Written by the company
At Tenant Angels, we fight for the rights of tenants in England & Wales.
Specialising in Tenancy Deposit Protection Claims, in the last 12 months alone, we've handled over 1,300 claims for tenants!
The law on deposit protection is very clear, a landlord (or their agent) must protect a tenant's deposit within 30 days of it being paid and it must remain protected for the whole duration of the tenancy until the day the tenant moves out.
If the landlord fails to do this, they have broken the law and the tenant is entitled to the full deposit back plus up to 3x the value of the deposit per breach.
Our service is completely free of charge for tenants and if a tenants would like help with a claim, our partner solicitors operate on a no-win, no-fee basis.
We're a family-run business that is passionate about defending tenants rights. Helping you get exactly what you deserve.
If you need help, please get in touch today for a friendly no-obligation chat.
Tenancy Deposit Claims
Written by the company
- Free Tenancy Deposit Checks
- If your landlord did not protect your deposit, they have broken the law and you could be owed 3 times the value of your deposit in compensation. Find out free of charge today!
- No-win, No-Fee Service
- There are ZERO upfront costs! We operate all of our cases on a no win, no fee basis. All legal fees are recovered from the landlord when we win, along with a modest success fee from your compensation. Your compensation can be worth the return of your deposit in full, plus 3x your deposit value on top!
- 100% Confidential
- It's not uncommon for tenants to worry that checking the status of their deposit protection will be flagged to the landlord, especially if you're still living in the property. We can assure you, our service is 100% confidential. Your landlord will not be notified until the day you decide to file a claim.
Contact info
188 Liscard Road, CH44 5TN, Wallasey, United Kingdom
- 0151 372 0280
- info@tenantangels.co.uk
- tenantangels.co.uk
Free Deposit Check
4.9
Excellent
999 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Very helpful kind staff
Very helpful kind staff, explained everything clearly. Will definitely recommend them!
24 February 2026
Reply from Tenant Angels
Hi Debra,
Thank you, really appreciate that. Glad everything was clear and you felt well looked after.
Thanks for the recommendation as well 😊
All the best,
Tenant Angels
Very quick and very helpful
Very quick and very helpful was able to get me sorted in under 24hours!!
25 February 2026
Reply from Tenant Angels
Hi there,
Thank you, really appreciate that. Glad we could get things sorted so quickly for you.
All the best,
Tenant Angels
prompt in response and action
You're prompt in taking action. Your reception was kind and accommodating. Your willingness to help was overwhelmed.
5 February 2026
Reply from Tenant Angels
Hi Ogunleye,
Thank you, really appreciate your kind words. Glad we could act quickly and make things as easy as possible for you.
All the best,
Tenant Angels
Fantastic from start to finish would…
Fantastic from start to finish would recommend to colleagues and friends.
25 February 2026
Unprompted review
Reply from Tenant Angels
Hi Hayley,
Thanks so much, really appreciate that. Glad everything went smoothly from start to finish.
And thank you for recommending us as well.
All the best,
Tenant Angels
Quick and helpful responses
12 February 2026
Reply from Tenant Angels
Hi there,
Thanks, really appreciate that. Glad we could help quickly.
All the best,
Tenant Angels
I had a very positive experience with…
I had a very positive experience with Tenants Angels when I discovered that my landlord had failed to protect my deposit as legally required.
From the start, the team was professional, clear, and reassuring. They explained my rights in simple terms and guided me through the entire process step by step. I was initially unsure about making a claim, but they made everything straightforward and stress-free.
Communication was excellent throughout — they kept me updated regularly and were always available to answer my questions. Thanks to their expertise and support, my case was handled efficiently and successfully.
I would highly recommend Tenants Angels to anyone who finds themselves in a similar situation. They genuinely care about helping tenants and ensuring landlords follow the law.
18 February 2026
Unprompted review
Reply from Tenant Angels
Hi there,
Thank you for taking the time to write this, it really means a lot.
I’m glad we could make things feel clear and manageable for you, especially at the start when you’re unsure whether to go ahead. That’s usually the hardest part.
Great to hear everything was handled smoothly and you felt supported throughout - that’s exactly what we aim for.
Really appreciate the recommendation as well.
All the best,
Tenant Angels
Vey helpful
Vey helpful, I really appreciated the efforts in sending all the informations immeditaely, reposnd to any questions promptly. They will also put you in touch with the solicitors, and send you additionional links to help you understanding the legal terms and contracts (Conditional Fee Agreement).
17 February 2026
Reply from Tenant Angels
Hi Letizia,
Thank you, really appreciate that. Glad everything was clear and you felt well supported throughout.
Good to hear the extra info and links helped as well.
All the best,
Tenant Angels
Cannot fault there service and appears…
Cannot fault there service and appears my landlord abided by there policy so no fault of tenancy angels. Very quick and efficient response
13 February 2026
Unprompted review
Reply from Tenant Angels
Hi Dean,
Really appreciate you saying that, thank you. Glad we could get you a clear answer quickly, even if everything was in order on the landlord’s side.
All the best,
Tenant Angels
Very friendly staff and kept me updated…
Very friendly staff and kept me updated all the time
12 February 2026
Reply from Tenant Angels
Hi Julie,
Thank you, really appreciate that. Glad you felt well looked after and kept in the loop.
All the best,
Tenant Angels
Quick easy and everything explained…
Quick easy and everything explained with the process
3 February 2026
Reply from Tenant Angels
Hi John,
Thanks, really appreciate that. Glad everything was clear and easy to follow.
All the best,
Tenant Angels
Quick Resolution
They were quick to respond and get on my case. They equally got me a solicitor to look into my case quickly.
3 February 2026
Reply from Tenant Angels
Hi Rachel,
Thanks, really appreciate that. Glad we could get things moving quickly for you and get you in touch with the right solicitor.
All the best,
Tenant Angels
Full professionalism and personalised approach.
Full professionalism and at the same time very friendly and personalised approach. Even if due to my personal circumstances it took me about a year to finally sign an agreement with a solicitor, they always had time for me and checked how I am going (without my feeling to be pushed by them). Whenever I had questions they were very happy to help me and answer them. I recommend Tenant Angels to anyone who wants to claim unprotected deposit.
30 January 2026
Unprompted review
Reply from Tenant Angels
Hi Marta,
Thank you, this is really lovely to read.
You took your time and did things at your own pace, which is exactly how it should be - I’m glad you never felt pressured along the way.
Really appreciate the recommendation as well, and glad we could be there when you needed us.
All the best,
Tenant Angels
I was put in touch with a solicitor and…
I was put in touch with a solicitor and physically received more than 2 times my deposit via cheque within 3 months.
24 October 2025
Unprompted review
Reply from Tenant Angels
Hi JJ,
That’s great to hear, thank you. Really pleased it all moved quickly and you got a strong result.
All the best,
Tenant Angels
Really helpful and kind
They are really helpful. Their one-on-one communication style helped them understand the details of our case. They were really meticulous in checking the details of our case. It was a bit time-consuming (but understandable on their part since they need to ensure that the case was not a scam). But Tenant Angels supported us through the process.
Now we have finally filed the claim against the tenancy agency and the agent (who had ghosted us for 4 months) reached out within a single day. He promised to return the full deposit immediately and begged us to withdraw our claim. We did not do that and currently we are waiting for a proper resolution of our claim. Hopefully, we get properly reimbursed for all the distress that the agency put us through.
13 January 2026
Reply from Tenant Angels
Hi Sebastian,
Thank you for taking the time to share this.
I’m glad you felt supported throughout, and I appreciate your patience while we checked everything properly - it’s an important part of making sure cases are solid before moving forward.
Interesting (but not surprising) how quickly things changed once the claim was filed. You’ve handled it well by sticking with the process.
Wishing you the best with the outcome - we’ll be here if you need anything along the way.
All the best,
Tenant Angels
it was very quick and easy.
5 January 2026
Unprompted review
Reply from Tenant Angels
Hi Alireza,
Thanks, really appreciate that. Glad it was quick and easy for you.
All the best,
Tenant Angels
Extremely quick and professional…
Extremely quick and professional service.
30 January 2026
Unprompted review
Reply from Tenant Angels
Hi Matteo,
Thank you, really appreciate that. Glad we could keep things quick and professional for you.
All the best,
Tenant Angels
Reply from Tenant Angels
Hi there,
Thank you, really appreciate that. Glad we could keep things moving quickly for you.
All the best,
Tenant Angels
Great help along the way
Great help along the way, always there to explain things properly as I think reading all the solicitors letters ect gets a bit scary all the jargon ect. Would highly recommend them
28 January 2026
Unprompted review
Reply from Tenant Angels
Hi Danielle,
Thank you, really appreciate that. I know exactly what you mean about the legal wording - it can feel a bit overwhelming, so I’m glad we could help make things clearer.
Thanks for the recommendation as well.
All the best,
Tenant Angels
I am very delighted with the phone call…
I am very delighted with the phone call and the discussion in a professional way on how to go about my case.
20 January 2026
Unprompted review
Reply from Tenant Angels
Hi there,
Thank you, really appreciate that. Glad the call was helpful and gave you a clear way forward.
All the best,
Tenant Angels
Tenant Angels were amazing
Tenant Angels were amazing, they were always clear, compassionate and patient with my case. I would highly recommend them, I went for one claim and they found another claim I could make that I hadn't considered. Fantastic staff and company.
18 December 2025
Reply from Tenant Angels
Hi Kristian,
Thank you, really appreciate that.
Glad everything was clear and that we could spot the additional claim for you as well - always worth checking properly.
Thanks for the recommendation too.
All the best,
Tenant Angels
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