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Tenant Angels Reviews 

999
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 265 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly helpful, professional, kind, and knowledgeable, making interactions pleasant and reassuring. People frequently highlight the excellent customer service, noting prompt, efficient, and clear communication that keeps them informed and supported throughout their cases. Reviewers appreciate the quick response times and the team's patient approach to answering all questions. The service is often described as amazing, effectively handling claims and making the entire process smooth and manageable. Consumers feel well-supported, with the company explaining their rights and guiding them step-by-step. Many found the service stress-free, appreciating how the team identifies potential claims and connects them with solicitors efficiently.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Service

Consumers consistently report positive experiences with the service, highlighting its professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the helpfulness and expertise of the... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting prompt, efficient, and... See more

Claim

People report positive experiences with claim, often receiving amazing support and advice from the team... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Daniel at Tenant Angels is an absolute knight in shining armour. Twice my flatmates and I have been in situations with a terrible landlord or leasing agency and both times Daniel has come to our rescu... See more

Company replied

Rated 5 out of 5 stars

Being in our 60’s and long term renters we were unsure where to turn when coming across a problematic landlord. A website search suggested Tenant Angels who had many positive reviews. From first conta... See more

Company replied

Rated 5 out of 5 stars

Tenant Angels have a great team, that respond very quickly and efficiently. They went above and beyond at all times to explain everything and keep me informed at every step and didn’t hesitate... See more

Company replied

Rated 5 out of 5 stars

Tenant Angels have been absolutely wonderful in helping me with my landlord issues. From the very beginning, they took care of most things for me, making the whole process feel smooth and manageable.... See more

Company replied


Company details

  1. Legal Services

About Tenant Angels

Written by the company

At Tenant Angels, we fight for the rights of tenants in England & Wales.

Specialising in Tenancy Deposit Protection Claims, in the last 12 months alone, we've handled over 1,300 claims for tenants!

The law on deposit protection is very clear, a landlord (or their agent) must protect a tenant's deposit within 30 days of it being paid and it must remain protected for the whole duration of the tenancy until the day the tenant moves out.

If the landlord fails to do this, they have broken the law and the tenant is entitled to the full deposit back plus up to 3x the value of the deposit per breach.

Our service is completely free of charge for tenants and if a tenants would like help with a claim, our partner solicitors operate on a no-win, no-fee basis.

We're a family-run business that is passionate about defending tenants rights. Helping you get exactly what you deserve.

If you need help, please get in touch today for a friendly no-obligation chat.

Tenancy Deposit Claims

Written by the company

Free Tenancy Deposit Checks
If your landlord did not protect your deposit, they have broken the law and you could be owed 3 times the value of your deposit in compensation. Find out free of charge today!
No-win, No-Fee Service
There are ZERO upfront costs! We operate all of our cases on a no win, no fee basis. All legal fees are recovered from the landlord when we win, along with a modest success fee from your compensation. Your compensation can be worth the return of your deposit in full, plus 3x your deposit value on top!
100% Confidential
It's not uncommon for tenants to worry that checking the status of their deposit protection will be flagged to the landlord, especially if you're still living in the property. We can assure you, our service is 100% confidential. Your landlord will not be notified until the day you decide to file a claim.

Contact info

Promotion box for Tenant Angels

Free Deposit Check

Unsure if your deposit was protected correctly? Find out today!

4.9

Excellent

TrustScore 5 out of 5

999 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(999)

239 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The people at Tenant Angels are vey helpful

The people at Tenant Angels are very professional. The speed in which they have assisted me I cannot fault. I would highly recommend them if you have any tenant issues.

4 June 2026
Unprompted review
Tenant Angels logo

Reply from Tenant Angels

Hi Tricia,

Thank you, really appreciate that. Glad we could help quickly and make the process as smooth as possible for you.

Thanks for the recommendation as well.

All the best,
Tenant Angels

Rated 5 out of 5 stars

It's very good

It's very good

1 June 2026
Unprompted review
Tenant Angels logo

Reply from Tenant Angels

Hi there,

Thank you, really appreciate that.

All the best,
Tenant Angels

Rated 5 out of 5 stars

A really help service from this company…

A really help service from this company Dan has been giving out great advice. I would highly recommend. The solicitor they use are the best in their field.

1 June 2026
Tenant Angels logo

Reply from Tenant Angels

Hi Johan,

Thank you, really appreciate that.

Glad Dan was able to help and that you've had a good experience with the solicitor as well.

Thanks for the recommendation.

All the best,
Tenant Angels

Rated 5 out of 5 stars

The service was good

The service was good , definitely recommend them

22 May 2026
Tenant Angels logo

Reply from Tenant Angels

Hi there,

Thank you, really appreciate that. Glad we could help.

Thanks for the recommendation as well.

All the best,
Tenant Angels

Rated 5 out of 5 stars

Great nice comunication

Great nice comunication

29 May 2026
Tenant Angels logo

Reply from Tenant Angels

Hi Marcela,

Thank you, really appreciate that. Glad you were happy with the communication.

All the best,
Tenant Angels

Rated 5 out of 5 stars

Amazing

Amazing
Reliable ; service is fast and great

21 May 2026
Tenant Angels logo

Reply from Tenant Angels

Hi Tessa,

Thank you, really appreciate that. Glad you found the service reliable and quick.

All the best,
Tenant Angels

Rated 5 out of 5 stars

Great job!

Within two days, Tenant Angels were able to review my case and get a solicitor who accepted to carry on with my claim. Great job!

28 May 2026
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Reply from Tenant Angels

Hi Nguwasen,

Thank you, really appreciate that. Glad we could review everything quickly and get your case over to a solicitor without delay.

All the best,
Tenant Angels

Rated 5 out of 5 stars

I have found the customer service…absolutely brilliant, polite,and quick redesign to any questions

I have found the customer service absolutely brilliant, always gets back via wattsapp straight away, answered all questions and have been a really quick service, let me know every step of the way, very polite , highly recommend.

28 May 2026
Unprompted review
Tenant Angels logo

Reply from Tenant Angels

Hi Kerry,

Thank you, really appreciate that.

Glad the WhatsApp updates were helpful and that you felt kept in the loop throughout. Thanks for the recommendation as well.

All the best,
Tenant Angels

Rated 5 out of 5 stars

Dan at Tenant Angels has been…

Dan at Tenant Angels has been incredibly helpful and supportive throughout the process of recovering my deposit from my former landlord and letting agent. Even though I am still in the process of getting back my deposit he has been very helpful and supportive. He explained everything clearly, kept me updated, and made the whole process much less stressful. Very professional, responsive, and genuinely helpful. I highly recommend Tenant Angels to anyone dealing with deposit issues.
Thank you, Dan!

21 May 2026
Unprompted review
Tenant Angels logo

Reply from Tenant Angels

Hi Chichi,

Thank you, that's really kind of you to say.

I'm glad Dan has been able to support you throughout and make the process a little less stressful. It's great to hear you've felt informed and supported every step of the way.

Thanks for the recommendation, and we'll continue to be here if you need us as things progress.

All the best,
Tenant Angels

Rated 5 out of 5 stars

Helpful and friendly

Helpful and friendly. Explained the process well

27 May 2026
Tenant Angels logo

Reply from Tenant Angels

Hi Amanda,

Thank you, really appreciate that. Glad everything was explained clearly and that you found the team helpful.

All the best,
Tenant Angels

Rated 5 out of 5 stars

From start to finish the whole process…

From start to finish the whole process was very easy. Daniel was great everything was explained. Every step of the way

22 May 2026
Unprompted review
Tenant Angels logo

Reply from Tenant Angels

Hi Sarah,

Thank you, really appreciate that.

Glad the process felt easy from start to finish and that Daniel kept everything clear along the way.

All the best,
Tenant Angels

Rated 5 out of 5 stars

It was easy and straightforward service.

It was easy and straightforward service.

13 May 2026
Tenant Angels logo

Reply from Tenant Angels

Hi Idris,

Thank you, really appreciate that. Glad we could keep things simple and straightforward for you.

All the best,
Tenant Angels

Rated 5 out of 5 stars

Great company

Great company. Really helpful when having doubts about paperwork. Would 100% recommend tenant angels. Keep up the great work.

12 May 2026
Unprompted review
Tenant Angels logo

Reply from Tenant Angels

Hi Christopher,

Thank you, really appreciate that.

Glad we could help clear up any doubts and give you some reassurance along the way.

Thanks for the recommendation as well.

All the best,
Tenant Angels

Rated 5 out of 5 stars

Tenancy/Deposit Claim dispute

I have just started my claim with this firm, from the outset I have experienced amazing support and advice from all the team involved. Its been a big relief so far, from me and my family They are truly Angels. I look forward to working with them and I would recommend them for their swift and professional service.

21 May 2026
Unprompted review
Tenant Angels logo

Reply from Tenant Angels

Hi Abdul,

Thank you, that's really kind of you to say.

I'm glad you've felt supported from the very beginning and that we've been able to give you and your family some reassurance during what can be a stressful time.

We look forward to continuing to work with you, and thank you for the recommendation.

All the best,
Tenant Angels

Rated 5 out of 5 stars

Very good and and very nice and get…

Very good and and very nice and get things done very quickly

13 May 2026
Tenant Angels logo

Reply from Tenant Angels

Hi Jen,

Thank you, really appreciate that. Glad we could get things sorted quickly for you.

All the best,
Tenant Angels

Rated 5 out of 5 stars

Very helpfull and friendly

Very helpfull and friendly

20 May 2026
Tenant Angels logo

Reply from Tenant Angels

Hi Yvonne,

Thank you, really appreciate that. Glad we could help.

All the best,
Tenant Angels

Rated 5 out of 5 stars

Excellent service.

Excellent service.

12 May 2026
Tenant Angels logo

Reply from Tenant Angels

Hi Lisa,

Thank you, really appreciate that.

All the best,
Tenant Angels

Rated 5 out of 5 stars

I found the service extremely good very…

I found the service extremely good very helpfull and everything was expalined and gone through properly very good service would recomend

19 May 2026
Tenant Angels logo

Reply from Tenant Angels

Hi Hayley,

Thank you, really appreciate that.

Glad everything was explained clearly and that you felt well supported throughout. Thanks for the recommendation as well.

All the best,
Tenant Angels

Rated 5 out of 5 stars

Excellent Service

I am extremely pleased with the service provided throughout my tenancy deposit claim. From the beginning, Daniel Mould has handled my case professionally, efficiently, and with excellent communication at every stage. She made what could have been a stressful process much easier to deal with and ensured I fully understood my rights and options.

Their knowledge and dedication gave me confidence throughout and I truly appreciate the support and commitment they showed. I would highly recommend their services to anyone experiencing issues with a tenancy deposit or requiring professional assistance in resolving landlord disputes.

Thank you again for your outstanding support and excellent service.

6 May 2026
Unprompted review
Tenant Angels logo

Reply from Tenant Angels

Hi Ben,

Thank you for such a kind review.

I'm really pleased we could help make the process easier and give you the confidence to move things forward. Understanding your rights is such an important part of the process, so it's great to hear you felt informed throughout.

Thank you for the recommendation and for taking the time to share your experience. It means a lot.

All the best,
Daniel & the Tenant Angels Team

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