Being in our 60’s and long term renters we were unsure where to turn when coming across a problematic landlord. A website search suggested Tenant Angels who had many positive reviews. From first conta... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Tenant Angels have a great team, that respond very quickly and efficiently. They went above and beyond at all times to explain everything and keep me informed at every step and didn’t hesitate... See more
Company replied
Tenant Angels have been absolutely wonderful in helping me with my landlord issues. From the very beginning, they took care of most things for me, making the whole process feel smooth and manageable.... See more
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Could not recommend Tenant Angels more. Some landlords take advantage of tenants. They expect tenants to not fight back or complain and get away with it. Tenant Angels made holding my landlord to... See more
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Company details
About Tenant Angels
Written by the company
At Tenant Angels, we fight for the rights of tenants in England & Wales.
Specialising in Tenancy Deposit Protection Claims, in the last 12 months alone, we've handled over 1,300 claims for tenants!
The law on deposit protection is very clear, a landlord (or their agent) must protect a tenant's deposit within 30 days of it being paid and it must remain protected for the whole duration of the tenancy until the day the tenant moves out.
If the landlord fails to do this, they have broken the law and the tenant is entitled to the full deposit back plus up to 3x the value of the deposit per breach.
Our service is completely free of charge for tenants and if a tenants would like help with a claim, our partner solicitors operate on a no-win, no-fee basis.
We're a family-run business that is passionate about defending tenants rights. Helping you get exactly what you deserve.
If you need help, please get in touch today for a friendly no-obligation chat.
Tenancy Deposit Claims
Written by the company
- Free Tenancy Deposit Checks
- If your landlord did not protect your deposit, they have broken the law and you could be owed 3 times the value of your deposit in compensation. Find out free of charge today!
- No-win, No-Fee Service
- There are ZERO upfront costs! We operate all of our cases on a no win, no fee basis. All legal fees are recovered from the landlord when we win, along with a modest success fee from your compensation. Your compensation can be worth the return of your deposit in full, plus 3x your deposit value on top!
- 100% Confidential
- It's not uncommon for tenants to worry that checking the status of their deposit protection will be flagged to the landlord, especially if you're still living in the property. We can assure you, our service is 100% confidential. Your landlord will not be notified until the day you decide to file a claim.
Contact info
188 Liscard Road, CH44 5TN, Wallasey, United Kingdom
- 0151 372 0280
- info@tenantangels.co.uk
- tenantangels.co.uk
Free Deposit Check
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Thank you!
Just such a fantastic service that was so desperately needed. The communication with Daniel has been nothing but positive, helpful, friendly, and i never have to wait more than a couple hours for a response. Thank you Tenant Angels!
18 November 2025
Reply from Tenant Angels
Hi Heather,
Thank you so much for the lovely review! We’re really glad the support and communication with Daniel has been helpful and responsive - that’s exactly how we aim to work. It means a lot to know the service made a difference when it was needed most.
Wishing you a lovely Christmas and all the best for the New Year,
The Tenant Angels Team
I found Tenant Angels when I was…
I found Tenant Angels when I was searching on Google, as I needed some help with getting my deposit back from my landlord.
The overall experience was very pleasant.
I have been given all the avice I required, I could ask as many questions as I needed and they even answered my questions on Sunday.
They kept me informed about everything and I wasn't pressured to do anything.
I can 100% recommend Tenant Angels for they friendly and professional service. I am at the stage when the solicitor just started working on my case, but up to this point I am very happy with all the support and service I received.
17 November 2025
Reply from Tenant Angels
Hi there,
Thank you so much for taking the time to leave such a thoughtful review. We’re really glad the experience felt pleasant and pressure-free, and that you felt able to ask as many questions as you needed. It’s great to hear you’ve felt well supported up to this point.
Wishing you all the best as things progress with the solicitor, and a lovely Christmas and New Year ahead,
The Tenant Angels Team
Reply from Tenant Angels
Hi there,
Thanks so much for the kind review! We’re really glad the guidance felt honest and helpful throughout. Wishing you a lovely Christmas and a happy New Year.
All the best,
The Tenant Angels Team
Excellent service
Excellent service, they were very patient and professional.
12 November 2025
Unprompted review
Reply from Tenant Angels
Hi Stanley,
Thanks so much for the kind review! We’re really glad you found the service patient and professional. Wishing you a lovely Christmas and a great New Year ahead.
All the best,
The Tenant Angels Team
Tenant Angels as the name says are…
Tenant Angels as the name says are angels in real life. The approach and the process was seamless and understanding. I had more courage to go forward with the claim after consulting with them. Thanks to the entire Tenant Angels team.
21 October 2025
Reply from Tenant Angels
Hi there,
Thank you so much for the lovely words - that really means a lot to us. We’re glad speaking with us gave you the confidence to move forward, and that the process felt smooth and supportive. That’s exactly what we aim for.
Wishing you a lovely Christmas and all the best for the New Year,
The Tenant Angels Team
Fantastic quick response well impressed…
Fantastic quick response well impressed thank you 👍🏾
14 November 2025
Reply from Tenant Angels
Hi there,
Thanks so much for the great feedback! Really glad you were impressed with the quick response 👍 Wishing you a lovely Christmas and a happy New Year.
All the best,
The Tenant Angels Team
This was very helpful fast and…
This was very helpful fast and efficient, I would tell everybody to choose tenant angels
6 November 2025
Reply from Tenant Angels
Hi Ebule,
Thanks so much for the kind words! We’re really glad you found the service fast and helpful - and we appreciate you spreading the word. Wishing you a lovely Christmas and a great New Year ahead.
All the best,
The Tenant Angels Team
They had a great attitude and helped…
They had a great attitude and helped solve the problem patiently and efficiently
11 November 2025
Unprompted review
Reply from Tenant Angels
Hi Hancong,
Thanks so much for the kind review! We’re really glad the support felt patient and efficient - that’s exactly what we aim for. Wishing you a lovely Christmas and all the best for the New Year.
All the best,
The Tenant Angels Team
Tenant Angels Have Been Incredibly Helpful
Tenant Angels have been incredibly helpful with my compensation claim. Every aspect of the support and guidance that has been given by Tenant Angels is truly fantastic as they clearly and concisely explained how each phase of the compensation claim would be prepared.
8 November 2025
Reply from Tenant Angels
Hi there,
Thank you so much for the lovely review! We’re really glad the guidance felt clear and helpful at each stage - knowing what’s happening can make a big difference. We really appreciate you taking the time to share this.
Wishing you a lovely Christmas and all the best for the New Year,
The Tenant Angels Team
Tenants Angels are fantastic
Tenants Angels are fantastic, they explain everything to you, talk to you with ease which makes everything easier to do, I would highly recommend this company
31 October 2025
Reply from Tenant Angels
Hi Sharon,
Thanks so much for the lovely review! We’re really glad everything was explained clearly and felt easy to deal with - that’s exactly what we aim for. We really appreciate the recommendation.
Wishing you a lovely Christmas and all the best for the New Year,
The Tenant Angels Team
Tenant angels were so prompt in taking…
Tenant angels were so prompt in taking up my case. There explanation was so detailed and transparent.
6 November 2025
Reply from Tenant Angels
Hi there,
Thanks so much for the kind review! We’re really glad everything felt prompt, clear, and transparent from the start. Wishing you a lovely Christmas and a great New Year ahead.
All the best,
The Tenant Angels Team
The staff at Tenant Angels are very professional
The staff at Tenant Angels are very professional, kind, and always ready to help. Their support and positive attitude make the whole process smooth and stress-free. I really appreciate their assistance and would highly recommend their services.
30 October 2025
Reply from Tenant Angels
Hi Cornelia,
Thank you so much for the lovely review! We’re really glad the support helped make things feel smoother and less stressful - that’s exactly what we aim for. We really appreciate the recommendation.
Wishing you a lovely Christmas and all the best for the New Year,
The Tenant Angels Team
Friendly and supportive experience
Supportive, friendly and clear, always ready to explain each steps and clarify any doubts!
6 November 2025
Unprompted review
Reply from Tenant Angels
Hi there,
Thanks so much for the lovely review! We’re really glad everything felt clear and that you felt supported every step of the way. Wishing you a lovely Christmas and a great New Year ahead.
All the best,
The Tenant Angels Team
Reply from Tenant Angels
Hi Caroline,
Thanks so much for the lovely review! We’re really glad we could make things feel easy and stress-free. Wishing you a lovely Christmas and all the best for the New Year.
All the best,
The Tenant Angels Team
Excellent and yoylur custoeer service is a top notch
I called on you to help me in my tenancy deposit claim and guess what, you guys gave me what i least expected. You have time to explain everything in detailes and i must say i am overwhelmed by your service so far.
4 November 2025
Reply from Tenant Angels
Hi there,
Thank you so much for the kind words - that really means a lot. We’re really glad the explanations helped and that the support has exceeded expectations so far. That’s exactly what we aim for.
Wishing you a lovely Christmas and all the best for the New Year,
The Tenant Angels Team
Trustable and best online servicing team
The team is really really nice and patient trying to assist me as much as possible, even with my busy schedule being almost impossible to reply during the day. 5 star for Daniel who did her best catching on me to provide as much info as I can and guiding me what will happen next. I am very grateful and appreciate all the efforts. I truely recommend their service and tenants angel is so far one of the best online servicing team I have encountered, I 100000% recommend them.
My current case with the solicitor they referred has been settled, I have now decided to let them check all my other rental histories in the UK.
2 September 2025
Unprompted review
Reply from Tenant Angels
Hi Lara,
Thank you so much for such a thoughtful review - it really means a lot. We know how hard it can be juggling everything with a busy schedule, so we’re really glad Daniel was able to work around that and keep things moving for you. It’s brilliant to hear your case has now been settled, and we’re happy to help look over your other rental histories too.
Wishing you a lovely Christmas and all the best for the New Year ahead,
The Tenant Angels Team
Tenant Angels are very good and they…
Tenant Angels are very good and they helped me to find out whether my deposit was being protected in a scheme, and they also helped me with a solicitor who is now working on my case and all of this is free
24 October 2025
Reply from Tenant Angels
Hi there,
Thanks so much for the lovely review! We’re really glad we could help you check where your deposit was held and get things moving with a solicitor. It’s great to hear the support so far has been helpful.
Wishing you a lovely Christmas and all the best for the New Year,
The Tenant Angels Team
Great Assistance given to us
Amazing experience and helped us in settling out problem we had with our deposit return- extremely helpful
22 October 2025
Reply from Tenant Angels
Hi there,
Thanks so much for the lovely review! We’re really glad we could help get the deposit issue sorted and make the process easier for you. Wishing you a lovely Christmas and a great New Year ahead.
All the best,
The Tenant Angels Team
Really helpful pointed me.in the right…
Really helpful pointed me.in the right direction and explained everything to.me that i needed to know
28 October 2025
Unprompted review
Reply from Tenant Angels
Hi Andre,
Thanks so much for the kind review! We’re really glad we could point you in the right direction and explain everything clearly. Wishing you a lovely Christmas and a great New Year ahead.
All the best,
The Tenant Angels Team
I was not expecting so great…
I was not expecting so great experience. They are absolutely amazing and helpful, very kind and professional people. I definitely recommend them!
28 October 2025
Unprompted review
Reply from Tenant Angels
Hi Elaine,
Thank you so much for the lovely review! We’re really glad the experience exceeded expectations and that you felt well looked after. We really appreciate the recommendation.
Wishing you a lovely Christmas and all the best for the New Year,
The Tenant Angels Team
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