Tempo & Time Reviews 

95
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Tempo and time were amazing at sourcing a few watches at a moments notice. The eye for detail and meticulous service standards made the whole transaction a dream. Can’t recommend there services enough... See more

Rated 5 out of 5 stars

Absolute 5-star service from Jonathan and the team at Tempo & Time! Buying a pre-owned luxury watch is always a major decision, but they made the entire process incredibly straightforward, personal, a... See more

Rated 5 out of 5 stars

What a watch!! Been after a Cartier for my wife’s big birthday and just couldn’t find the right one. Spoke to Jonathan and within days the perfect vintage watch was sourced! He also... See more

Rated 1 out of 5 stars

Simon Tutton & Jonathan Tutton1 Fore Street London EC2Y 8DT or EC2Y 5EJ depending on where you look +44 7946548989 or +44 7769473415 company started 1 October 2015. Simon is 34 or 47, Jonathan is 37 o... See more

Company replied

Company details

  1. Watch Store
  2. Jeweler
  3. Watch Repair Service

Information provided by various external sources

A modern and passionate luxury watch dealership based in London. From Omega and Rolex to Audemars Piguet and Patek Philippe, we deal in all high-end timepieces.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

95 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(95)

6 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tempo and time were amazing at sourcing…

Tempo and time were amazing at sourcing a few watches at a moments notice. The eye for detail and meticulous service standards made the whole transaction a dream. Can’t recommend there services enough & Will definitely be using them again.

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Trustworthy service from Jonathan and team

Absolute 5-star service from Jonathan and the team at Tempo & Time! Buying a pre-owned luxury watch is always a major decision, but they made the entire process incredibly straightforward, personal, and transparent. Their communication was excellent, the watch arrived exactly as described, and the authenticity and paperwork were flawless. It’s refreshing to find a boutique dealer that is so knowledgeable but completely down-to-earth and easy to deal with. Highly recommend!

14 July 2026
Unprompted review
Rated 5 out of 5 stars

What a watch!

What a watch!! Been after a Cartier for my wife’s big birthday and just couldn’t find the right one. Spoke to Jonathan and within days the perfect vintage watch was sourced! He also arranged and servicing and polishing so it looks perfect. It even worked out much cheaper than some of the others I was looking at which were not anywhere near as good as the one he found me.

I’d spent months and months looking and no success.

“It’s not what you know, it’s who you know”

My advice: If you need a watch Jonathan is the man to know.

I rarely leave feedback as TBH its negative most of the time.

Thanks Jonathan and Jenny for all your hard work and your service was incredible.

I’ll post some pictures once it’s on the Wife’s wrist on her BIG Birthday.

GO TEMPO & TIME.

And now my wife has one I feel it’s only fair I treat myself to one.

I KNOW WHERE TO COME!!!!!!!!

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Selling with confidence

Selling a watch with so much sentimental value was made so much easier by dealing with Jonathan and Jenny. First class, practical,honest and professional in every detail
I will return
Paul Griffiths

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Best place to buy a quality used time piece

I have bought 3 amazing watching from Tempo and Time and on each occasion the experience was first class. They have deep industry knowledge and only deal with the best quality watches. I can't wait to buy my next watch from them!

1 February 2026
Unprompted review
Tempo & Time logo

Reply from Tempo & Time

Always a pleasure to deal with you Tony! Thanks for your review!

Rated 1 out of 5 stars

Waste of Money

I bought the watch since a friend of mine says she had a few great years with it. I got the most recent edition and wasted money. I have to recharge everyday. Battery finished so quickly. Step count is ridiculous. Waste of money..

27 February 2026
Unprompted review
Tempo & Time logo

Reply from Tempo & Time

Unfortunately, you have left your review for the wrong company. Our company name is Tempo and Time and we sell second hand luxury watches. I believe you have purchased a Tempo watch which is not associated with our company at all. I have checked our client database and we have never dealt with you before. I shall request for this review to be removed through trust pilot now, unless you wish to remove yourself and leave for the correct company? Kind Regards Jenny @ Tempo and Time

Rated 5 out of 5 stars

Fantastic service from the team at…

Fantastic service from the team at Tempo and Time. Jonathan and Jenny were great to deal with and made the whole process from start to finish seamless. Jonathan is a true expert in luxury watches and provides a first class service. I would highly recommend them if you are looking for a new or second hand luxury watch.

7 February 2024
Unprompted review
Rated 5 out of 5 stars

Great experience, 100% recommend!

I recently bought a Rolex from Tempo & Time in almost like new condition and the whole experience has been great! They are truly passionate about watches and their customer service is impeccable. Would recommend without hesitation!!

31 October 2021
Unprompted review
Tempo & Time logo

Reply from Tempo & Time

Thank you for your fantastic review! We hope to deal with you again very soon! Tempo and Time

Rated 5 out of 5 stars

Delighted with the whole watch-buying experience

I am happy with the watch I received. Buying high-calibre timepieces online can be an unnerving experience, but Jonathan was easy to talk to and very reassuring. He went out of his way to ensure the watch I wanted was delivered in time (I had a tight deadline to meet) and it was packaged in a way befitting a premium watch. He was also kind enough to throw in some NATO straps gratis. Tempo and Time's Jonathan certainly is a watch person, and this was very much evident throughout the whole purchase.

Many thanks again

31 August 2021
Unprompted review
Tempo & Time logo

Reply from Tempo & Time

Hi Neil, thank you for your positive review. Hope to deal with you again soon! Thanks Jonathan

Rated 5 out of 5 stars

First time purchase from Tempo & Time.

First time purchasing a timepiece from Tempo & Time, the whole experience was very positive. Jonathan made viewing the watch beforehand possible, & during that time it was a comfortable & relaxed environment. Very knowledgeable & clearly passionate about watches. Overall very happy with the service & would look to do business again in the future.

4 August 2021
Unprompted review
Tempo & Time logo

Reply from Tempo & Time

Hi Callum,
Thank you for your positive review! We hope to do business with you again soon!
Tempo and Time

Rated 5 out of 5 stars

Excellent watches and service

I was looking for a specific watch for my sons 21st and found these guys had it. Jonathan gave me a great deal and actually hand delivered it. The watch itself was in perfect condition and my son loves it. I will definitely buy from these guys again.

29 July 2021
Unprompted review
Tempo & Time logo

Reply from Tempo & Time

Morning Ahmed, thank you so much for taking the time to leave us such a positive review. We hope to do business with you again soon!

Rated 5 out of 5 stars

Jonathan made buying a new watch so…

Jonathan made buying a new watch so easy. His knowledge is incredible down to the smallest detail. Helped me decide between a few different models & make the right choice.Highly recommend them for all your needs.

5 February 2021
Unprompted review
Rated 5 out of 5 stars

Always superb professional service

Always superb professional service and very honest and straight-forward to deal with. Fair to both the buyer and seller. Also use only best craftsmen to undertake repairs and have always been pleased with any work they are asked to undertake. Highly recommended!

15 August 2020
Unprompted review
Rated 5 out of 5 stars

New Panerai

Outstanding service from Tempo & Time and from Jonathan in particular. Always quick to respond to any of my questions and queries, which I felt was delivered in an honest and thoughtful way. Prices are extremely competitive too. My watch (pre-owned Panerai Pam00449) came exactly as described. I would not hesitate to recommend Tempo & Time to anyone that asks. Jonathan will be my first call should I need another watch.

8 June 2020
Unprompted review
Rated 5 out of 5 stars

5 star service.

Yet another watch purchased from Jonathan and Bethan. This time I broke the £15k barrier and got me a Patek. To say I'm delighted, would be an understatement.

18 May 2020
Unprompted review
Rated 5 out of 5 stars

Great Service

Jonathan and Bethan are absolutely great! I ordered a strap which was out of stock and waited a Month, was contacted when it came in and I was not even asked for payment or deposit up front. I went to their office to meet Jonathan, very nice chap and easy transaction. Thank you again guys!

14 February 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic and professional experience

I had a fantastic buying experience with Tempo & Time and would happily recommend them to anyone looking for a reliable, courteous and professional watch dealer. This was my first 'big ticket' purchase so I felt more trepidation than perhaps I normally would with a standard purchase.

Jonathan was a pleasure to deal with from start to finish with my transaction. He was very informative and helpful with my enquiries and happy to oblige any questions or concerns I had. Overall a great customer experience when buying an expensive item with absolutely no pressure to purchase at all.

My watch arrived safely through next day shipping in perfect condition. Overall I'd happily shop with Tempo & Time again and happily recommend to others.

28 January 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic watch specialists

Tempo and time are by far the best watch specialist I’ve ever dealt with. I called to enquire about a particular watch and spoke with Johnathan. His advice and knowledge actually persuaded me to buy a different model than the one I was originally enquiring about, even though it was cheaper. I wanted the watch in time for a wedding, which was in 2 days time. The watch arrived within time and in amazing condition, fantastic customer service. I will be using tempo and time as my go to watch dealers from now on. I can not recommend them highly enough

2 June 2019
Unprompted review
Rated 5 out of 5 stars

Highly Recommended Watch Dealer

Highly recommended watch dealer. Fantastic service from these guys. Just purchased a Rolex Explorer 114270 watch in mint condition.... These guys will go out of their way to make sure you are happy before purchasing. Very happy!!

13 May 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Young Men

Excellent company, two brothers with a great ethos with integrity. No nonsense, gave me their best price up front, no negotiation needed, which I cannot say for the two larger watch sellers who only offered to match Tempo and Time after offering a lower price for my part exchange. Jonathan was straight, honest and was more interested in me ending up with the model I wanted than a high end profit. I so hope these two young men ‘Rock’ the watch market , best wishes to you both

1 May 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look