Telstra Reviews 8

The price is no more affordable for single user. Support need to be more reliable whenever needed. thank you

I was with Telstra for a decade. They recently pushed me off my plan, doubled the cost and removed key benefits. It took months of follow up to get this reviewed and a resolution offered. The resolution? To still pay double, and to then pay extra for the benefits they took away resulting in my bill being triple what it was. Awful.

Instead of emailing our monthly bill for Foxtell they send a text asking us to down load an app to pay our bill on our phone . We are in our 70s and we don't want this . We want our bill sent to our email and they also changed the date due from the 22nd to the 12th of the month . They can't refund the money on the bill due to tek problems . They said they will send cheque for $12 .60 for the difference . We don't even have a bank nearby to bank the cheque . Not happy and no one should be with this service . We are pensioners and need to know when a bill is due and not have to pay 10 days early . Awful service as it was once a Good company . So sad

Overcharged me for a service they couldn’t deliver

I wish i could just buy the services i need for our business online without having to talk to her sales people.

The drain my life.

My Telstra email keeps dropping out, at least 35 times today I have been dropped out whilst using it, and then I need to go through the arduous task of logging off and on again, which is so much more onerous than it used to be.

Very helpful information and advice 👍