Telia Norge Reviews 

As a non native coming from Latvia where internet is relatively cheap (15-25 euros), I was shocked that internet providers here limit your internet speed to 3mb after you reach 100gb usage..... and you have to pay sky high prices for that. Also suddenly received a letter stating I need to pay double the amount I usually pay for my bill because of ''new rules''. Technically it's ''unlimited'' internet but wtf??? 100gb is nothing. 3bm speed is so slow it's almost unusable. And the cherry on top? You can ''buy'' another 100gbs for the usual speed again in the app..... They're just milking every krone they can. I am definitely not paying not double price. No thanks, bye bye! STAY AWAY!

We have internet problem for almost 4 weeks already, we been contact the customer service many times already, they cannot fix the problem. We try to look for other internet company. Be aware of this internet company.

They suddenly doubled my invoice without warning or any additional info.
I've been trying to contact them via the customer service tel from over a week, calling everyday and waiting up do 15-20 min - TELIA ARE NOT ANSWERING !!!

Simply terrible company who care nothing for their customers. They just leach as much money as possible from you. This company should cease to exist.

I bought a card in Norway to use in Europe. When I left Norway the card stopped working. Called support and they can’t refund me since I am out of Norway. I Fully troubleshooted the issue and bought a new card and it works so it is not an issue with my phone

Internet drops off at least once a day for 30 mins or better. Worst company ive ever had the displeasure of getting service from

I tried to call them and a woman answered and can't help me because she said she only works for telephone matter not internet. She transferred me to internet department just to got hanged up. What an unreliable customer service. I wanna change internet provider so desperately. This company is so unprofessional.

Once again, Internet dropped out gor hours, so also lost TV streaming etc.
Customer service don't answer the calls then they hang up after waiting too long.
Avoid Telia. Our apartment block has differed for so long, we are now all moving to another provider.

Absolute garbage , stay away. Got a bill for speed increase that I specifically told customer support not to send when they figures the problem with their modem was too low speed. But they sent a bill anyway....

One of the worst company i had come to a contact with :(

Made a mistake in a faktura - paid 304,73 instaed of 3004,73 so they send me a reminder that i paid according to the term yet they send me 504 nok extra betaling for that i was too late :(

This is such a scam

Internet is down for 3 hours no one is answering the phone

I don't own any of their services, but I've been contacted by them non-stop. I have over 10 phone numbers from them blocked because they're non-stop calling trying to sell you something. Sometimes they ask of my husband, if i say is not him they close the phone without saying anything. My honest advise is stay away from them, because this is some bad shit business.

I have paid the extra amount for the last 9 months. This is a clear case of double standards. I hope these issues can be addressed promptly. When I chose Telia, the store promised me a pair of headphones, but now I am being told that I need to sign a one-year contract to receive them. Many friends recommended that I consider other carriers due to similar experiences with Telia, citing poor service and high costs. From the beginning, the service has been below average and far from transparent. I have made 3 or 4 complaints, but none were resolved within a reasonable timeframe. Issues are intentionally delayed for about a week. I am extremely disappointed with my overall experience with Telia.

Telia will give you internet and that is all. No ping stability. No constant internet, you'll get down to 20-30mb at times. If you wanna use it to browse the internet, fine. Otherwise, it's the worst internet connection in the world.

changed the way monthly payments for pay by period mobile phone works, now some methods of purchase have been removed, and the lowest data packages for mobile service has been removed entirely.

Breach of contract, utterly scummy and abusive business practices!

Terrible customer service! Zero respect for the customer, no respect for the customer's time, no one answers the phone on the hotline for 10 minutes and then they hang up without talking, and so on many times! Unprofessionalism! I am terminating the contract with this company

The easy setup, customer service and it works !
After 2 weeks being reassured by Telenor that moving an existing broadband subscription from one adress to my new place would be " no problem "
Gave up Telenor, terrible traumatic experience with them and their product.
Luckily i found Telia could offer me the same service, if not better.
After a quick conversation with customer service they gave me an offer that was cheaper than Telenor.
After 2 days i received my antenna that just sticks onto the window and connects to the router.
That's it 😁
Connected my pc, tv and phone. No cabeles, no hundred attempts and calls to customer service.
Thanks 👍

Whatever you do never ever call Telia customer service, they will use your phonecall for help to claim that you have ordered something and force you to pay. Cancel any subscription immediately, find another company and never look back.

Have had an issue with internet for two weeks now. Tried calling customer support, who had no information nor ETA on when it's being fixed. Telia tech comms is non-existent, frankly.

This is simply not acceptable in this day and age, with people working from home, we need internet to work - and if prolonged offline scenarios are expected, either planned or unplanned outages, then it's the ISP's responsibility to inform their customers.

Proactive customer support is the way to win loyalty and ambassadors. What Telia is doing is creating a horde of unhappy customers who simply cannot put their trust in them.

After Telia took over Get, the service became horrible, we had more than 5 internet outages over a year, stability is very poor.
When I moved to a new address I wrote a request to connect Telia internet there (just because I was already a customer from the old address), it said I will get a reply within a few days, but they never got back to me. Chose another local provider and never had any issues with it.