On Telegram, banning channels/groups has become much easier, and innocent people are getting banned — I'm not talking about the guilty ones. Around 50% of the channels I've joined on my Telegram accou... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Can be used for communication, but... No end-to-end encryption ("secret chats" are (nearly) a joke), all data are kept on their servers. This means everything is accessible. No corporate financial and... See more
I used to love the app until they introduced the premium model, and now I am getting 10 messages per day from spam, and the only way to get rid of them (restrict messages only to my contact) would be... See more
I'm getting tired of how many scam profiles pop up lately. Random accounts message out of nowhere, pretending to offer support or "giveaways" and it's hard to tell what's legit anymore. Even public ch... See more
Pretty nice application to chat with friends and make business groups, but I faced the only issue throughout the usage time being the video calls. I don’t think they are optimised well enough, because... See more
Be aware of this app and the founders' false claims about privacy and security. Telegram may delete your account without reason, and the app has no support, which means all of your data may be gone fo... See more
Telegram is a terrible app when it comes to user safety. It's full of scammers and fraudsters. A few days ago, I got scammed out of $41.37, and there was no support or response from Telegram. Anyone c... See more
Not fun when your account gets limited when you have not done anything to violate the ToS (unless, chatting with my friend about games, is against the ToS) You can be randomly picked on and there... See more
Logged on for the first time in a year or two, seemingly had to create a new account. Account was quickly frozen for an unexplained TOS violation. Attempted official appeal, was denied without fur... See more
Telegram’s critical flaw is the absence of a basic privacy setting to stop strangers from messaging you. Unlike other apps, anyone can send you direct messages without restriction. I was bombarde... See more
Spambot randomly banned me for no reason at all, while i did my absolute best to keep my Group clean and Legal. While all the other groups run by Insiders or something can just happily Sell CP or a... See more
Telegram's customer care is extremely disappointing and, in my opinion, among the worst in the world. They provide little to no support for users. While Telegram boasts impressive technology, it’s fr... See more
Telegram will just delete your group. No explanation no nothing. You don't know if you did something wrong. Of if someone posted illegal stuff when you were sleeping... Months wasted building the grou... See more
Telegram is a joke. People are always trying to scam me, and I can’t even tell anyone because they always erase the evidence. Even when I do get the evidence beforehand, I contact customer service abo... See more
I woke up and saw my account has been hacked so easily!!! I couldn’t access my telegram and my contact details all gone, now someone else using my account and trying to scam my friends with my name an... See more
Pavel Durov is such an inspiration… I was questioning some of his quotes when I was younger, but now I understand what he wants to do. Some countries got telegram banned, because it’s closed for FEDs... See more
My experience with Telegram airdrops has been very bad and disappointing. I wasted a lot of time completing tasks for different projects, hoping to earn rewards, but in the end, there was no profit at... See more
Scammers kindergarten. This app is a safe haven for scammers, investment scams, airdrop scams, etc.Even when you report a scam, they do absolutely nothing. Perhaps the scammers give them a good commis... See more
What a great app it was, and disgusting customer care. I've been using it for many years, paid prime, had my work community, etc, client's database and therapists chats and more. Suddenly, it stopped... See more
One of the worst in terms of customer service. My account got hacked, even after setting up 2FA. I've been messaging support on different channels for more than 2 months, not once have they bothered w... See more
The best messenger! Fast, with maximum functionality. I can't even imagine how they can provide such an infrastructure for free. I've been using it since its launch and bought premium when it came out... See more
Of all the messengers, I mainly use Telegram. It loads quickly, and the premium version opens up many more possibilities. I use it not only for communication, but also for reading news or keeping note... See more
Super good for chatting och storing media
It's the best messenger ever. It's ~10% more complex to use than whatsapp, but it's features are 10,000% better. More then just a messenger. It's an ecosystem that I believe could change the w... See more
Telegram is a great site if you get friends and family to use it as a chat or communication platform.. Problem lies at it being a scammers paradise. You keep getting offers of part time job from p... See more
I was banned by a bot for sending spam, which i have never done. I sent a request regarding a review 4 times in the telegram app and twice online via my PC. I have 3 groups whereas I am admin, I post... See more
I've started using it more frequently since Skype is not longer working and so far isn't bad. My two issues? The desktop version doesn’t have the same functionality as the mobile version. Second, the... See more
If there’s any place full of scams, it’s Telegram. I bought a one-year premium membership, and before the year even finished they banned my personal Telegram. So the money I spent on premium is gone,... See more
After three hours of intense effort on my part plus a skilled IT person, it proved to be utterly impossible to install Telegram on my iphone. I discovered not only that is the exact opposite of "quic... See more
Be Careful they might have banded you because you wrote something they didn't like..!! But be very sure they are monitoring everything going one there..!! They claim it's expensive to send confir... See more
Love a lot of features and bot infrastructure. No personal feed so app doesn't try to steal your time. Much more comfortable that WA
The app used to be good, but not anymore. My account was hacked, and their support is terrible,no one responds . Because of this, I don’t recommend it. Of course, they seem to care about rich users... See more
I emailed them on every possible mail couple of times , raise concerns and complaints about the scam happened to me on their channel but they are so pathetic they even didn't bother to reply back a si... See more
Peace be upon you. I have a Telegram account that was stolen and banned 4 months ago. I have been contacting the support team through all available means and I have strong proof of ownership, but I ha... See more
se telegram tollera i gruppi money slave non è una bella cosa
I’ve been using Telegram for years, but I’m now completely locked out of my account. I can’t receive the login code via SMS, and since I’m not logged in on any device, I have no way to access my a... See more
Accounts are hacked over and over again and there is no way you can get back access to it. If somebody gets your account you are simply unable to log in to it and telegram doesn't even have an optio... See more
I just got my new SIM card about a month and a half ago, and when I tried to sign up for Telegram, I was shocked to see a message saying my number is banned. How is this even possible on a brand new n... See more
I accidentally formatted my drive and telegram was installed there. now whenever i try to login with my number, it sends code to the telegram app. how am i supposed to get the code when i am not logge... See more
Poor app protections against hate speech, and no technical support when I report users who misbehave. The app is full of bots with a very general privacy policy that is hard to understand I do not kno... See more
I am a student from Morocco. My account (+212 655837084) was suddenly banned by mistake. This account is essential for my education as it contains all my lectures and study groups. I have tried to con... See more
be careful everyone this guy on instagram (@noiambillionaire) is scamming everyone. he show his kids to make people trust him but he is a SCAMMER be careful everyone!!! his telegram channel is (bill... See more
I used to have much better opinion about Telegram until my account was hacked by scammers. I spoke to number of specialists during last 5 days and common opinion that Telegram security is dead l... See more
What a scam! The “puppies” when they arrived were pathetic. Nothing moves the way they do in the advertising. They used real puppies there. The bark is very “tinny” and never stops. Walmart has... See more
On Telegram app, someone scammed me. I wrote a report on Telegram and I never heard back! The scammer, once when I was Telegram him, I also was texting another person. This Telegram scammer trans... See more
if you are a criminal download telegram they will protect you. Their report function is a complete scam, they use it as placebo since they do not care and no matter the amount of threats you received... See more
My Telegram account was linked to an email address that is not mine, without my knowledge. I attempted to reset the account and was told to wait 7 days, which led nowhere. The reset never... See more
I used Telegram Wallet to withdraw my legitimate earnings. After over 30 hours of waiting, my account was restricted without providing a specific reason. Support simply referred to “AML/CF... See more
Its so good and helpfully ilike it
Still no response from Telegram support. It's been over a week since my first report. I'm a student and all my final exam materials are in the hacked account. I'm now seriously considering taking... See more
I am here to report a RUNNING FREELY, HUGE ILLEGAL ACTIVITY ON TELEGRAM!!!!! A BIG SCAM Telegram Group, I have it recorded in videos as well. The group name is: @GOLD_XAUUSD_BTCUSD_S... See more
Hi, I want to report @holt_244. See picture for more information. He's promises things he can't approve. He says he will give you €8000 at my PayPal account. But sadly it is not true. See... See more
I have been trying to delete my account for a week and no luck. Says it'll send me a code... nothing! My current discussion with 'support' all says read, but no response!! I can't add a SS or I would... See more
"Telegram #1 Messenger Used by Cybercriminals" (Cyber Security News 2/25) I know because they got me once and I reported them, I'd love to say more, but that would only help them and hurt me.
Company details
Information provided by various external sources
Pure instant messaging — simple, fast, secure, and synced across all your devices. Over 100 million active users in two and a half years.
Contact info
Great James Street, WC1N 3ES, United Kingdom
- telegram.org
There are many fake channels and scams
There are many fake channels and scams. There is no complete trust in privacy.
29 January 2026
Unprompted review
Dear Telegram
Dear Telegram:
Very interesting app, especially with the NFTs and channels.
The reason for my writing today is because there seems to be accounts which are "verified" on your app which unfortunately scam users by the "verified" (blue check mark) account holder. This is problematic because it negates public trust in that blue "check mark" if used as a means of bad faith or evading responsibility by suggesting it's a bot account.
Of course it's always the users responsibility for all decisions and actions. But what about accountability also on the platform's end. For example, the founder never addresses this on his weekly message alerts. One possible way to address this is to highlight what safeguards are being done to address these issues. This not only acknowledges the issue but also updates people of the matter.
Thanks and hope to see improvements.
5 May 2025
Unprompted review
Worst customer service ever.
Worst customer service ever.
They banned my phone number , with no reason .I have emaild Telegram a thousand times to ask why, & asked them to re instated it, with no reply. To talk to the Russian who owns it, u have to pay him !
WHAT A CON!
1 January 2026
Unprompted review
Broken account recovery and paid verification
My Telegram account was linked to an email address that is not mine, without my knowledge.
I attempted to reset the account and was told to wait 7 days, which led nowhere. The reset never happened.
During this process, I was forced into a double verification flow that I never enabled and was asked to pay $0.98 just to receive an SMS verification code. I paid the amount, yet I still cannot log in to the application.
On top of that, I receive contradictory system messages saying that no email is registered to the account.
Charging users for verification while locking them out of their accounts is unacceptable. As a result, I uninstalled the app from all devices and requested full removal of my phone number and email from their systems.
This is not a security feature — it’s a broken login and recovery process.
From my point of view, using this application is very risky and unsafe
25 January 2026
Unprompted review
Telegram is a Criminal’s Hideout
Telegram is a joke. People are always trying to scam me, and I can’t even tell anyone because they always erase the evidence. Even when I do get the evidence beforehand, I contact customer service about it and they never reply. And I bet that scams aren’t the only crimes people would try to erase evidence in. I know this suggestion may sound stupid, but maybe don’t make an app that assists in criminal activity?
23 January 2026
Unprompted review
The app used to be good
The app used to be good, but not anymore. My account was hacked, and their support is terrible,no one responds . Because of this, I don’t recommend it.
Of course, they seem to care about rich users and celebrities, as they respond to them, but not to ordinary people. The app is terrible, and its security is weak, offering no real protection or solutions.
20 January 2026
Unprompted review
Urgent: Student account banned (+212 655837084)
I am a student from Morocco. My account (+212 655837084) was suddenly banned by mistake. This account is essential for my education as it contains all my lectures and study groups. I have tried to contact support many times with no response. Please help me restore my account for my studies.
22 January 2026
Unprompted review
When I joined a group.
When I joined a group.. A few days later I started to get unknown message that wasn't in my contacts list. How do they get my contact info ? Any idea ? I think it has week security maybe ..who knows ..
15 January 2026
Unprompted review
I used to love, not anymore
I used to love the app until they introduced the premium model, and now I am getting 10 messages per day from spam, and the only way to get rid of them (restrict messages only to my contact) would be to pay for premium. Skrew you, Telegram! I would rather eat my shoe than support your scammy behavior.
13 January 2026
Unprompted review
Of all the messengers
Of all the messengers, I mainly use Telegram. It loads quickly, and the premium version opens up many more possibilities. I use it not only for communication, but also for reading news or keeping notes in private chats. Sometimes I can even watch a movie or listen to music right in the app. So, I'm happy with everything.
11 January 2026
Unprompted review
It was better before the liquid glass UI
Still the best for communication.
But I don't like new Liquid glass design
1 November 2025
Unprompted review
No help from telegram is you are hacked.
I used to have much better opinion about Telegram until my account was hacked by scammers. I spoke to number of specialists during last 5 days and common opinion that Telegram security is dead low.
Two level authentication can be by passed by scammers.
Customer support - non-existent. I sent 4 messages to three different addresses. No reply.
I had to consult my specialists (luckily, I have them available) and it took three days to cancel the account. No interference from Telegram.
I can even say - telegram "security" measures in a way help scammers - they know how to use them against honest customers.
Pathetic!
There are much more reliable messengers on the market!
2 January 2026
Unprompted review
Lost contacts and chat
Lost contacts and chat. Account banned and no help from support.
2 January 2026
Unprompted review
Telegram will just delete your group
Telegram will just delete your group. No explanation no nothing. You don't know if you did something wrong. Of if someone posted illegal stuff when you were sleeping... Months wasted building the group. All for nothing. Cant appeal can't complain because they don't have support staff. Even they earn half a Billion a year. .
3 January 2026
Unprompted review
you can't block strangers who aren't on your list without it costing money
I keep receiving messages from complete strangers who aren't in my contacts. In the settings, you have to pay to block strangers who aren't in your contacts (premium account). Blocking them doesn't work because then you'll have a few others on your app. It's outrageous that you dare to ask for money to block strangers. It's the perfect app for harassment; they make it so easy. This app has deteriorated so much. I've deleted Telegram from my device.
28 December 2025
Unprompted review
"Telegram #1 Messenger Used by…
"Telegram #1 Messenger Used by Cybercriminals" (Cyber Security News 2/25)
I know because they got me once and I reported them, I'd love to say more, but that would only help them and hurt me.
2 August 2025
Unprompted review
Telegram’s Failure to Act Against Organized Extortion in Bangladesh
Telegram is currently failing to protect users in Bangladesh from organized extortion that is happening openly on its platform.
There are active Telegram groups where administrators deliberately hide their identities and threaten users with account bans or group freezes unless money is paid—most often in cryptocurrency such as Bitcoin. This is not speculation or hearsay; these activities are ongoing and well-documented by affected users.
One such group, active at the time of writing, can be found here: /+UIS7Q_T9oExhMTA1
Victims report that anonymous admins and their associates pressure users into paying under fear of losing access to their Telegram accounts or communities. At least one user ID frequently mentioned by victims is 8249268760. Despite multiple reports, these groups continue to operate without visible consequences.
What is most alarming is Telegram’s lack of effective response. Reports are submitted, yet the groups remain active, administrators stay anonymous, and victims receive no meaningful feedback or resolution. This gives the impression that extortion is tolerated unless it attracts public attention.
This is not a minor policy violation. It is financial harassment and organized abuse. Allowing anonymous administrators to demand money under threats of account termination severely damages trust in the platform and puts users at risk.
Telegram has the capability—and the responsibility—to:
Properly investigate reports involving extortion and financial threats
Take decisive action against groups demanding payment under coercion
Prevent abuse enabled by unchecked anonymous administration
Until these issues are addressed, Bangladeshi users remain vulnerable to scams and extortion that Telegram has the power to stop but currently fails to control.
20 December 2025
Unprompted review
Suspicious
Can be used for communication, but... No end-to-end encryption ("secret chats" are (nearly) a joke), all data are kept on their servers. This means everything is accessible. No corporate financial and ownership transparency. No one knows who owns it and where money come from. It is known that Russian oligarchs are major investors. And Telegram now have very friendly relations with the Russian regime. This makes it very very suspicious. Do not use it for anything more serious than shopping list.
22 December 2025
Unprompted review
The best messenger
The best messenger! Fast, with maximum functionality. I can't even imagine how they can provide such an infrastructure for free. I've been using it since its launch and bought premium when it came out to support the ecosystem. The only issue is that calls aren't so good yet, but I think they'll fix that.
9 December 2025
Unprompted review
Many features seem unnecessary
Many features seem unnecessary, customer support is weak.
17 December 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.