Telapsychiatry Reviews 

45
•
TrustScore 2.5 out of 5

2.7

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Rated 3 out of 5 stars

The intake interview took an extremely long time. I had spent first part of day filling out all the detailed questions on line and during the phone interview I was asked to repeat everything. (When... See more

Company replied

Rated 3 out of 5 stars

I spoke to this doctor because he was recommended online because of his experience with benzos. He did not change or increase my benzo prescription and offered a sedative antidepressant as an option b... See more

Company replied

Rated 1 out of 5 stars

They were unable to properly verify my insurance benefits. The team was not proactive at communicating any issues. I have been forced to call multiple times to try and resolve the billing issue. They... See more

Company replied

Rated 2 out of 5 stars

This is about the initial enrollment communication. It is choppy and inaccurate. I received an email that the forms were in the portal. They were not. The digital forms are VERY repetitive, some... See more

Company replied

Company details

  1. Psychiatrist
  2. Local Medical Service
  3. Medical Clinic
  4. Mental Health Clinic
  5. Mental Health Service
  6. Psychotherapist

About Telapsychiatry

Written by the company



We provide high quality online psychiatry and mental health services to patients in the states of Arizona, California, Florida, Georgia, Maryland, Massachusetts, New Jersey, New York, Washington, Wisconsin, and Texas. We have psychiatrists and psychotherapists that can help treat all mental health conditions. We strive to provide the highest quality of affordable mental health care.

Locations

We treat conditions such as depression, anxiety, bipolar disorder, ADHD, insomnia and other related conditions. We provide medication management and psychotherapy services. We also provide transcranial magnetic stimulation and esketamine or Spravato services in Maryland. We have psychiatrists that treat children, adolescents, and adults. We also have psychiatrists that specialize in addiction, neuropsychiatry, and geriatric psychiatry.

Conditions We Treat

We take commercial insurances such as Aetna, Blue Cross Blue Shield, Cigna, Optum, United Healthcare, Oscar, Tricare, Carelon, Compsych, among other plans. We also offer cash pay options as well if you do not have insurance.

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Contact info

2.7

Poor

TrustScore 2.5 out of 5

45 reviews

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2.7

All reviews

(45)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I didn't purchase anything from…

I did purchase anything from telapsychiatry.com. I had an appointment for 9:00 this morning & never received a phone call nor did I receive an email.

20 July 2023
Telapsychiatry logo

Reply from Telapsychiatry

Hello, we do appreciate your feedback and apologies for any inconvenience. We always do phone call, text message and email reminders prior to appointments. An invitation is also emailed to you to register your account on our patient portal. Are you able to give us a call back so we can reschedule your appointment as soon as possible. Please call us at 888-903-5505. Thank you.

Rated 1 out of 5 stars

I didn’t get any help because i was…

I didn’t get any help because i was told that I need an in office appointment and you don’t offer that. So it wasn’t much help

14 February 2023
Telapsychiatry logo

Reply from Telapsychiatry

Hello, we appreciate your feedback. It is very important to us and is greatly appreciated. We are working on providing in person care in the near future, please check back in with us in the future. In the mean time, feel free to check with your insurance company for any in-person referrals they can provide to you.

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