The clothing feels amazing it has much better quality than I was expecting, it fits perfectly but I would suggest getting 2 sized higher than you normally would if you want a slightly baggy look. the... See more
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Made my order almost a month ago, emailed them few times asking for a tracking number and received one where label was created and awaiting item. Never updated within a month time, now their website i... See more
I ordered 179$ worth of items and only recieved part of my order and one of the items was horribly sized. I emailed them to dispute and under the new management they were very quick and kind about fix... See more
Company replied
A while ago I ordered a product that never came, I was told it was because of covid problems (which is understandable) but months and months went by and nothing ever really happened. I emailed them ag... See more
Company details
Written by the company
Japanese Streetwear by Tekashi Japanese Streetwear - Get the Best Streetwear Hoodies, Sweatshirts, Shirts, Pants, and More Clothing Today!
Contact info
8730 Cincinnati Dayton Rd, PO Box 338 , 45071-0338, West Chester Township, United States
- 6144346066
- support@tekashi.com
- tekashi.com
3.1
Average
46 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I was more than satisfied with my order…
I was more than satisfied with my order and service :))
10 March 2021
Pants fit well and are classic design…
Pants fit well and are classic design to accompany any wardrobe
10 March 2021
Very helpful and timely response.
8 March 2021
Unprompted review
New management much improved
I was happy with my purchases, and Amy definitely helped me out with some issues I was having with a missing item. Under recent new management things are definitely improved.
25 February 2021
Unprompted review
Turns out not a scam but buyers beware
I thought this was a scam site. I was wrong.
After waiting 3 months for my package it finally arrived.
However I only new it arrived once I emailed them. My correspondent of the other side of the email. Explained that there has been a change in management and will do their best to make sure the product got to me or if not. The full amount spent on the produced as store credit.
This site is can be trusted, but the lack of communication when the product is in transit. Can be off putting.
17 February 2021
Unprompted review
Great Customer Service! - Feb 2021
The most recent experience I've had with the new management has been above and beyond fantastic. I had an item that got lost somewhere in transit and after contacting customer support they were able to resolve the issue immediately and made my experience very positive. Thank-you again!
17 February 2021
Unprompted review
Great products, even greater customer service
Ordered two items, one for me and one for my daughter. Originally there was a small delay with the orders (these things happen), but when I contacted support, they did everything they could to rectify the situation. They immediately took ownership of the problem, ensured I had accurate tracking numbers for the items and replied promptly to any query I had or question I asked. The items were then received very promptly, and I am delighted with them. Customer care is important to me, and I have to say, it was first class. I would definitely order from them again.
17 February 2021
Unprompted review
The new management is great
The new management is great! They gave me a gift card to use for my lost order, and my new order came in within weeks.
16 February 2021
Unprompted review
Order never arrived
Order never arrived. I attempt to contact through Facebook and Instagram as well as email multiple times. SCAM
Update 22/02/21: Attempted to contact the new management team and I did get a response with an offer refund in form of a gift card. I had placed the new order and waiting on the product to be delivered. Will continue to update once received. I'd like to thanks the new team for prompt responses anyway.
22 January 2021
Unprompted review
Reply from Tekashi Streetwear
I hope you are doing well! I am so sorry for the frustration you have had to deal with for the past few months regarding this order. We have gone through a change of management of this business recently, and I assure you will not have to deal with that any further!
Please feel free to email us again at support@tekashi.com! I am working around the clock, 7 days a week, and will respond to your email within 24 hours. Your satisfaction is my top priority and I will do everything I can to make it right.
Thank you again for choosing Tekashi Japanese Streetwear. I apologize again for the horrible experience you have had with the old management. I hope I can make it better for you soon!
Sincerely,
Amy at Tekashi Streetwear
Horrible customer service
Horrible customer service. Tried to get something returned and they were completely incompetent and unresponsive.
12 November 2020
Unprompted review
Reply from Tekashi Streetwear
I hope you are doing well! I am so sorry for the frustration you have had to deal with for the past few months regarding this order. We have gone through a change of management of this business recently, and I assure you will not have to deal with that any further!
Please feel free to email us again at support@tekashi.com! I am working around the clock, 7 days a week, and will respond to your email within 24 hours. Your satisfaction is my top priority and I will do everything I can to make it right.
Thank you again for choosing Tekashi Japanese Streetwear. I apologize again for the horrible experience you have had with the old management. I hope I can make it better for you soon!
Sincerely,
Amy at Tekashi Streetwear
Update: positive customer service. [Original: Never received shirt, customer service stalling for months]
Update 2/18/2021: Tekashi saw my review and commented this week. I contacted them yesterday three times, they responded quickly three times and sent me a gift card with the amount of the original (now lost) order plus a little extra for my troubles. They stated they have undergone management changes and are trying to right the wrongs. I was impressed with the attitude conveyed in the emails and the prompt responses. I placed an order moments ago. I will update this review and star rating after I receive my shirt. So far I’m happy with the current actions of Tekashi.
Previously: Ordered a shirt 1/1/2020. Received an email that it was shipped 1/21/2020. I keep asking, They were very responsive though, responding within days but I keep getting emails saying “I’ll look into this.” Fortunately I did not spend as much as other complaints state. Don’t bother buying from here.
12 November 2020
Unprompted review
Reply from Tekashi Streetwear
I hope you are doing well! I am so sorry for the frustration you have had to deal with for the past few months regarding this order. We have gone through a change of management of this business recently, and I assure you will not have to deal with that any further!
Please feel free to email us again at support@tekashi.com! I am working around the clock, 7 days a week, and will respond to your email within 24 hours. Your satisfaction is my top priority and I will do everything I can to make it right.
Thank you again for choosing Tekashi Japanese Streetwear. I apologize again for the horrible experience you have had with the old management. I hope I can make it better for you soon!
Sincerely,
Amy at Tekashi Streetwear
I ordered 179$ worth of items and only…
I ordered 179$ worth of items and only recieved part of my order and one of the items was horribly sized. I emailed them to dispute and under the new management they were very quick and kind about fixing my problem. Customer service reached out and gave me a credit and discount for shipping problems and I've since then reordered my things with proper tracking numbers! Everything else I bought is fantastic and well made, make sure to check the sizing charts they provide!
8 November 2020
Unprompted review
Reply from Tekashi Streetwear
I hope you are doing well! I am so sorry for the frustration you have had to deal with for the past few months regarding this order. We have gone through a change of management of this business recently, and I assure you will not have to deal with that any further!
Please feel free to email us again at support@tekashi.com! I am working around the clock, 7 days a week, and will respond to your email within 24 hours. Your satisfaction is my top priority and I will do everything I can to make it right.
Thank you again for choosing Tekashi Japanese Streetwear. I apologize again for the horrible experience you have had with the old management. I hope I can make it better for you soon!
Sincerely,
Amy at Tekashi Streetwear
New MGMT delivers :)
- New Management Delivers-
Was reached out to by new Tekashi management. From a $170 loss they gave me a $120 gift card.
Replacement Clothes arrived on time and were solid. The sizing is much smaller than American, otherwise quality is decent. I’m American 2xl and 5xl fit best for me.
———————————————
Original review;
Got two jackets ($120), the sizing's were way too small. Went to return them and Tekashi gave me an address to send them to. Wasted $50, as they bounced back. Still have two jackets that are way too small and down $170.
22 October 2020
Unprompted review
Reply from Tekashi Streetwear
I hope you are doing well! I am so sorry for the frustration you have had to deal with for the past few months regarding this order. We have gone through a change of management of this business recently, and I assure you will not have to deal with that any further!
Please feel free to email us again at support@tekashi.com! I am working around the clock, 7 days a week, and will respond to your email within 24 hours. Your satisfaction is my top priority and I will do everything I can to make it right.
Thank you again for choosing Tekashi Japanese Streetwear. I apologize again for the horrible experience you have had with the old management. I hope I can make it better for you soon!
Sincerely,
Amy at Tekashi Streetwear
Should be NO stars
Should be NO stars. I used my Discover card, and they say they will refund. I ordered a bunch of stuff. Website looks legit. I got an order email response right away, several emails offering further discounts, then...nothing. No tracking information, no phone number for customer service, no response to emails about the order. All communication stopped, no merchandise received. Definitely a scam store. The only email is support at tekashi dot com. Tobi in customer service. The phone number on my discover card statement is 614-434-6066, Reynoldsburg, OH it’s a cellphone, no business name on the recording.
18 September 2020
Unprompted review
Reply from Tekashi Streetwear
I hope you are doing well! I am so sorry for the frustration you have had to deal with for the past few months regarding this order. We have gone through a change of management of this business recently, and I assure you will not have to deal with that any further!
Please feel free to email us again at support@tekashi.com! I am working around the clock, 7 days a week, and will respond to your email within 24 hours. Your satisfaction is my top priority and I will do everything I can to make it right.
Thank you again for choosing Tekashi Japanese Streetwear. I apologize again for the horrible experience you have had with the old management. I hope I can make it better for you soon!
Sincerely,
Amy at Tekashi Streetwear
Avoid
Ordered a hoody, didn’t arrive. They replied when I raised a query through PayPal that it’d been resent. Still nothing. Thank god I paid through PayPal so I’ve had a refund. Do not use this company
17 September 2020
Unprompted review
Reply from Tekashi Streetwear
I hope you are doing well! I am so sorry for the frustration you have had to deal with for the past few months regarding this order. We have gone through a change of management of this business recently, and I assure you will not have to deal with that any further!
Please feel free to email us again at support@tekashi.com! I am working around the clock, 7 days a week, and will respond to your email within 24 hours. Your satisfaction is my top priority and I will do everything I can to make it right.
Thank you again for choosing Tekashi Japanese Streetwear. I apologize again for the horrible experience you have had with the old management. I hope I can make it better for you soon!
Sincerely,
Amy at Tekashi Streetwear
6ix9inestore.com CUSTOMER REVIEW.
I don't know about a Takashi. Com but I do know about a 6ix9inestore.com and let me tell you that it has been an emotional distressful experience. There is no such thing as customer service and I've been waiting over 3 months for my package and I have still not received anything. If you don't mind waiting 6 months to receive your package go for it. Otherwise I wouldn't recommend the site.
14 September 2020
Unprompted review
Reply from Tekashi Streetwear
I hope you are doing well! I am so sorry for the frustration you have had to deal with for the past few months regarding this order. We have gone through a change of management of this business recently, and I assure you will not have to deal with that any further!
Please feel free to email us again at support@tekashi.com! I am working around the clock, 7 days a week, and will respond to your email within 24 hours. Your satisfaction is my top priority and I will do everything I can to make it right. I'd be more than happy to send you a full refund.
Thank you again for choosing Tekashi Japanese Streetwear. I apologize again for the horrible experience you have had with the old management. I hope I can make it better for you soon!
Sincerely,
Amy at Tekashi Streetwear
Quick
Quick, responsive, flexible, and professional! Outstanding communication and very easy to work with.The owner is wonderful and helpful.
10 September 2020
Unprompted review
Non-existent customer service
Definitely wish I read the reviews first. Ordered a month ago and didn't receive anything, so I emailed back like the guy told me to who sent the confirmation email, and didn't get a reply. Tried to get a refund before the 30 day refund policy was up but still no response. Why tell customers to reply to the email of you don't even reply yourself. Awful website, please don't buy from there.
14 August 2020
Unprompted review
Reply from Tekashi Streetwear
I hope you are doing well! I am so sorry for the frustration you have had to deal with for the past few months regarding this order. We have gone through a change of management of this business recently, and I assure you will not have to deal with that any further!
Please feel free to email us again at support@tekashi.com! I am working around the clock, 7 days a week, and will respond to your email within 24 hours. Your satisfaction is my top priority and I will do everything I can to make it right. I'd be more than happy to send you a full refund.
Thank you again for choosing Tekashi Japanese Streetwear. I apologize again for the horrible experience you have had with the old management. I hope I can make it better for you soon!
Sincerely,
Amy at Tekashi Streetwear
I bought a hoodie from this store and…
I bought a hoodie from this store and never received it. I sent tons of emails to their address and they never answered me... Don't lose your money purchasing from this website!
23 July 2020
Unprompted review
Reply from Tekashi Streetwear
I hope you are doing well! I am so sorry for the frustration you have had to deal with for the past few months regarding this order. We have gone through a change of management of this business recently, and I assure you will not have to deal with that any further!
Please feel free to email us again at support@tekashi.com! I am working around the clock, 7 days a week, and will respond to your email within 24 hours. Your satisfaction is my top priority and I will do everything I can to make it right. I'd be more than happy to send you a full refund.
Thank you again for choosing Tekashi Japanese Streetwear. I apologize again for the horrible experience you have had with the old management. I hope I can make it better for you soon!
Sincerely,
Amy at Tekashi Streetwear
This is basically wish app just more expensive but still trash
This is basically wish app, but over priced. It's all Chinese knock offs. Being sold as if they're designer wear from Japan. Seriously though wish app has all these designs for like 10$ they're all fake and not cotton. They do not look similar to what you order and you rarely even get your order, but why would you waste money on over priced trash?
24 June 2020
Unprompted review
Reply from Tekashi Streetwear
I hope you are doing well! I am so sorry for the frustration you have had to deal with for the past few months regarding this order. We have gone through a change of management of this business recently, and I assure you will not have to deal with that any further!
Please feel free to email us again at support@tekashi.com! I am working around the clock, 7 days a week, and will respond to your email within 24 hours. Your satisfaction is my top priority and I will do everything I can to make it right. I'd be more than happy to send you a full refund.
Thank you again for choosing Tekashi Japanese Streetwear. I apologize again for the horrible experience you have had with the old management. I hope I can make it better for you soon!
Sincerely,
Amy at Tekashi Streetwear
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