Teddy Rescue Reviews 

44
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 40 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality and beautiful craftsmanship of the products, often highlighting them as thoughtful and special gifts. Many people also appreciate the efficient and quick delivery service, with items arriving safely and often sooner than expected. The personalized items are frequently described as perfect and exactly what was wanted, bringing joy to recipients. However, some customers also noted significant issues with their orders, including long delays and items not being received at all. A few other people also felt that communication was poor, with emails being ignored or promised updates not materializing, leading to frustration.

What people talk about most

Product

Reviewers express delight with the product, highlighting its great appearance, feel, and overall quality,... See more

Order

Consumers find the ordering process to be ambiguous, with many expressing significant frustration over... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing delight over the finished product and... See more

Delivery service

People report positive experiences with delivery service, often highlighting surprisingly quick delivery and... See more

Service

Customers had ambiguous experiences with service, with some praising great communication and quick delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely love my purchase. I ordered an orangutan with a message for my mum from my brother we recently lost. She cried when she saw it. It is absolutely beautiful and soft and well made. Would high... See more

Rated 5 out of 5 stars

Amazing personalised teddies! Great quality and very cute! Exactly what we wanted and Chris was super helpful and communicative prior to us placing our order. Love that some of the proceeds go... See more

Rated 5 out of 5 stars

I came across teddy rescue on Facebook so was a little apprehensive about them however I took a chance and ordered 1 week later my teddy arrived and I'm over the moon with it. I would advise anyone wa... See more

Rated 5 out of 5 stars

The two bunnies I ordered arrived safely with my nieces. Very quick delivery and beautifully packaged. I heard there were a few tears! Since the bunnies have photos of Grandad who recently passed in M... See more


Company details

  1. Gift Shop
  2. Toy Store

Written by the company

At Teddy Rescue, we create meaningful, personalised teddy bears that make gift-giving truly special. Whether you’re celebrating a first birthday, welcoming a new baby, marking a milestone, or sending comfort after a loss, our custom bears are designed to leave a lasting impression. With over 20 teddy bear styles to choose from, each one can be personalised with a name, message, date, or even a photo — making every bear completely one-of-a-kind. We print each order with care and offer unlimited design revisions to ensure every detail feels just right. We're a small UK-based team who handle everything in-house — from printing and packing to customer support — and we’re passionate about making the gifting experience feel thoughtful, easy, and memorable. Every order includes free UK delivery, and a portion of every sale is donated to animal rescue charities close to our hearts. Whether you're shopping for a loved one or marking a moment of your own, Teddy Rescue is here to help you create a gift that speaks from the heart — and one they’ll treasure for years to come.


Contact info

4.0

Great

TrustScore 4 out of 5

44 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.0

All reviews

(44)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing personalised teddies

Amazing personalised teddies! Great quality and very cute!

Exactly what we wanted and Chris was super helpful and communicative prior to us placing our order.

Love that some of the proceeds go to charity as well.

22 July 2025
Rated 5 out of 5 stars

Amazing company

Beautiful Teddy Bear, Brilliant Communication for the personalisation artwork. Excellent customer service, would definitely recommend. I will be a returning customer.

11 July 2025
Rated 5 out of 5 stars

Loved The Teddies

Ordered some personalised teddies for my nieces. Arrived on time and they loved them! Will be ordering some more for Christmas.Thank you!

17 May 2025
Unprompted review

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