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Company details

  1. Adult Dating Service

Written by the company

Une marketplace est une plateforme en ligne qui met en relation des vendeurs et des acheteurs. Elle ne vend pas ses propres produits (ou seulement quelques-uns dans certains cas), mais permet à des tiers de proposer leurs produits ou services directement aux consommateurs.


Contact info

3.6

Average

TrustScore 3.5 out of 5

60 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Site rapide

Site rapide, fiable et efficace. Dommage qu’il n’y ait pas la possibilité de retirer les commandes en magasin.

5 December 2025
Unprompted review
Mazlum logo

Reply from Mazlum

Bonjour 👋,
Nous vous remercions sincèrement pour votre avis. Votre satisfaction est notre priorité et nous sommes ravis de savoir que nous avons répondu à vos attentes ✅.
Votre confiance nous pousse à aller toujours plus loin pour améliorer notre marketplace 💡.
Nous restons bien entendu disponibles si vous avez la moindre question ou besoin d’assistance.
Excellente semaine à vous,
— L’équipe Tecin.eu

Rated 1 out of 5 stars

I ordered an Xbox advertised as new in…

I ordered an Xbox advertised as new in a flash sale.
When it arrived, it was clearly used and in poor condition — scratches, worn controller, and shipped in a plain cardboard box.
Tecin’s customer service even confirmed in writing that the product was new, but later admitted it was refurbished.
I immediately returned the item at my own expense, yet they ignored my messages for weeks and never collected the parcel. So it got sent back to me.
After a long process, my bank sided with me and refunded the payment under a chargeback for misleading advertising.

Their listings are deceptive, their communication unprofessional, and they take no responsibility for what’s sold on their platform.

Avoid Tecin.eu at all costs!

Edit: bank won the chargeback procedure because of false advertising. Don't know why they're trying to lie here.

14 August 2025
Unprompted review
Mazlum logo

Reply from Mazlum

Bonjour,
Si vous avez effectivement effectué votre achat chez nous, vous savez que nous opérons en tant que marketplace.
Il vous appartient de retourner le produit défectueux directement à votre vendeur.
Vous ne pouvez pas conserver l’objet et espérer obtenir un remboursement.
Nos confrères, qui fonctionnent selon le même modèle, nous signalent également une forte augmentation des fraudes liées aux rétrofacturations et autres techniques pour garder l'objet et recevoir un remboursement en 2025.
Plus de 87 % d'augmentation part rapport à 2023


Cordialement,
Tang
Responsable de la lutte contre la fraude sous toutes ses formes au sein de Tecin Marketplace

Rated 1 out of 5 stars

As a reply to being called robot

As a reply to being called, robot, competetion, liar;
Order #2088@ confirmed as of september 7th. 2024.
Feel free to contact me through my purchase email: thomasdondes @ gmail.com.
Be careful to promise such a thing as a free meal at a restaurant. I live in DK. Lots of Michelin stars here.
Hope to hear from you. Still very interested in getting what I paid for.

270525: Read your message. No such email.

7 September 2024
Unprompted review
Mazlum logo

Reply from Mazlum

Bonjour,

Je suis Zhang, responsable du service client chez tecin .eu 😊
Je suis désolé(e) pour la mauvaise expérience que vous avez rencontrée sur notre marketplace. 🙁

Afin de mieux comprendre la situation et de vous aider, nous vous invitons à nous envoyer un e-mail à l’adresse suivante :
📧 contact @t ecin. ch

Nous restons à votre écoute et ferons le maximum pour résoudre le problème rapidement.
Merci pour votre compréhension 🙏

Rated 1 out of 5 stars

Never trust this website

Made an order the 2 of december.
Still no delivery (29 december).
No answer to 3 mails
No answer trough facebook
No answer trough the chat

Going to see with my juridic assistance of my credit card

29 December 2023
Unprompted review
Show reviews in all languages. (60 reviews)

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