Tranquil (Formerly TechSilver) Reviews 

Effective and responsive customer care team which were always ready to help with any technical issues that arose. Great personal communication which made all the difference!

I contacted TechSilver using their chat service as I wanted to cancel my subscription as I unfortunately no longer required their tracker. I received a response very quickly confirming the subscription would be cancelled. Very impressed with the service

I would highly recommend this tracker. I got it for my mum and put it on her keys which fortunately she always took with her. Not only was I able to quickly locate her, the history which pinpoints routes and time stamps on a map provided evidence for social work and medics that my mum was becoming increasingly vulnerable. She has recently gone into care but this tracker filled the gap before that happened and helped keep my mum safe. The customer service is excellent and I got tech support early on when the app was a bit glitchy. I would recommend using it with an air tag. Once you locate the person, the air tag is a bit more accurate with exact locations.

The GPS tracker was a great peace of mind for us as a family in keeping mum safe.
The staff are so helpful and caring which makes them stand out.
Thank you

The tracker works really well, but the service is also very good.

When we no longer needed the service; cancellation was very quick and easy.

Very recommendable.

I spent several weeks looking for a tracking device for my mother which had geo-fencing capabilities, was waterproof, long battery life, had the auto call feature, and came with a locking strap. BINGO! This one checks all the boxes, so I ordered it, being very careful to keep all materials so I could return it (because it sounded too good to be true). We are thrilled with this device and mom even loves wearing it. Even being hard of hearing mom can hear me when I call her through the watch. I live 2.5 hours away from her and it calls me if she leaves the house AND also lets me know if she has left the safe zone. You can set up the alerts however you want them. I have called customer support three times and each time they have provided even more assistance than I called about. They can custom set the geo fencing perimeters for you also. I cannot begin to say how much stress this has taken off my plate of worrying about wandering outside since mom lives on a farm and wandering can be particularly dangerous. While some may be concerned with the initial cost of the watch, I consider it an investment in being able to keep mom at home as long as possible in a safe manner. It is certainly much less expensive than having to move to assisted living or memory care. I cannot recommend this enough!

Outstanding Service and Support

Outstanding customer service—Cyrus was attentive, efficient, and resolved issues quickly. I wouldn’t hesitate to recommend this company.

Very helpful and easy to deal with. There was a problem in the early days with connection but this was sorted out quickly and efficiently . It was a great tool and gave great peace of mind

Cyrus was very responsive and supportive with me and my customer setting up the tracker and when there were any issues they were easily and quickly resolved. I would have no issues using the company again.

Excellent customer service - not just helpful and efficient but kind and understanding too. A pleasure to do business with.

Very helpful staff and eager to sort things out for you

Techsilver tracking device enabled me to keep my mother in the community for another 10 months which I am very grateful for. She has dementia and like to 'wander'. I was alerted when she left her accommodation and I could talk to her over the device and get her to return home. Unfortunately her dementia has progressed to the next stage where she needs full time secure care.
Thank you very much.

We had went through many different trackers for my Grandfather until TechSilver was suggested to us. It was the best tracker we had used and the customer service was great. The ability to call the tracker which answered automatically allowed us to listen into my Grandfathers movements and we could set up a geofence which would notify us when he had gone outwith the boundary so many yards from his home. This allowed us to let my Grandfather have a bit more freedom until the time came for long term care unfortunately. Would highly recommend this device for a relative who has dementia but is still mobile and needs to be kept safe.

I found Techsilver GPS tracker very useful for my husband, who has dementia. But now that he has gone into a care home and I have had to cancel the subscription they were very understanding.

Excellent product and excellent service

I gave my Mother a GrandPad 4 years ago when she was 94 . She found it very easy to operate and the pleasure and joy from being in communication from her family was fantastic. She also loved the way photos from her Grand Children and Great Grandchildren appeared on a regular basis .
Thank you

The technical support I received was swift and helpful and the large keyboard is exactly what my sight impaired brother needed. He can now operate his computer on his own without his magnifying glass to see the keyboard. It has helped tremendously in helping him to stay independant.

Laptop is good for Clumsy fingers.
TechSilver could not have been more helpful and patient. As a person of very mature years and now clumsy fingers I needed a keyboard with keys making it easier to only press one at a time. Once chosen the service of ordering, paying and delivery was second to none, it arrived the next day. It was so easy to unwrap plug in and within seconds I was able to use it. It is simple, the keys are easy to quickly identify so I don't make spelling mistakes. Thankyou.

Bought a gps tracker for my wife who suffers from Alzheimer's and started wandering. Easy to use and set up and proved it's worth when she went missing but was found via the tracker. Also had good customer service so would recommend.