Thomson 270 plus box at the best price I could find online, it came well packaged and I could track its progress fully while being delivered. The box comes with a 2 and 3 pin adapter so if you’re thin... See more
Company replied
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My experience was the same as many others. Delivery is estimated as if UPS can ship upon processing but I have been run through a loop of “the item hasnt arrived at our facility” and now my estimated... See more
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Great coffee machine at a great price. Ordered from the UK late Saturday afternoon and it was packed and despatched the same day. Tracking provided throughout it's journey through Spanish borders and... See more
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Context - mid-end computer monitor. For my part - their service was excellent. ~ Great price ~ Great comm's by e-mail after the sale - & during the intervening period (updates) ~ Estimate... See more
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Company details
Written by the company
Techinn is an online technology store where you can find everything related to computers, electronics, mobiles and gaming whose geek community has been increasing over the years at a great pace in many countries all over the world and who are real lovers of technology. Our team of technology and computer experts have chosen the best products for guaranteed quality, excellent durability, good performance, connectivity, speed, power and great storage so that you can find a large variety of electronic items of the leading brands, such as Xiaomi, Samsung, Apple, Asus, Nintendo or many more. Techinn is one of the 18 stores of the Tradeinn group featuring a 30,000m2 main logistics centre, with over 2,600,000 legitimate products and over 10,500 trusted brands available to ship to over 180 countries around the world, with fast delivery times and a 30-day returns policy. ✅ Online IT and electronic store with great prices.
Contact info
C/ Pirineus, 9, 17460, Celrà, Spain
- techinn.com
3.6
Average
4K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A+ experience
Product as described! Super fast delivery! Great pricing!
8 September 2025
Unprompted review
Reply from Techinn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
I placed an order with them on July 27
I placed an order with them on July 27, and today is September 7, yet I still haven’t received anything. It was stated that the delivery time would be within a week! Terrible! So far, no one has responded to me. I do not recommend ordering here – it’s just a headache!
27 July 2025
Unprompted review
Reply from Techinn
Good morning,
We are very sorry that you found our service below your expectations.
In order to continually improve, we would like to verify what happened. Please send us your order number and we will be happy to review your case.
Please apologize for any inconvenience.
Regards
Delivery was on time and packing was gd
5 September 2025
Unprompted review
Reply from Techinn
Hello,
Thank you for taking the time to write such a positive review, your feedback is essential for continuous improvement.
We hope you enjoy your product!
Have a great day.
Best regards,
Reply from Techinn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
Ikke vat i norge
Ikke vat i norge, scam. The company spend money to pay Google for advertisement in Norway, thats just bad , business. Because with vat and toll all products cost higer like can buy in Norway. The product what I buy cost 500nok higer like I buy here.
3 September 2025
Unprompted review
Reply from Techinn
Dear Customer,
We appreciate you taking the time to give us your feedback on your purchase. We regret that it did not meet your expectations.
However, the tax information on our website is very clear:
- For orders shipped to countries within the European Union, VAT is already included in the product price you see on our website. Therefore, VAT and sales tax are already included, and you will only be charged the product price and shipping costs.
- For orders shipped to countries outside the European Union, VAT and sales tax are not included in the product prices you see on our website, and TradeinnRetailServices S.L. will not charge you any taxes. However, your packages may be subject to customs duties and import duties of the country to which your order is being shipped. The courier will charge you directly for any taxes or customs duties. Since taxes and customs charges may also depend on the product category and declared quantity, we cannot provide further details. We recommend that you consult your local customs office, where they will be happy to assist you with further information.
Have a nice day.
FAKE DELIVERY DATES!
They say the order will arrive in a week. It doesn't and then they tell you it's on its way and to wait 15 days MORE. If you knew it could take that long why give me a FAKE delivery date to start with.
What a scam!
2 September 2025
Unprompted review
Reply from Techinn
Good morning,
We are deeply sorry for your comments. The delay with your order was not our intention, and we assume full responsibility for our actions and any related inconvenience.
However, there are external factors that can affect the delivery of an order, which is why our estimated dates are not exact.
Also, please note that you can always choose between different shipping companies if you are not satisfied with the service of a particular carrier.
Your comments will be taken into account for continuous improvement.
Regards
got a philips long slot toaster not…
got a philips long slot toaster not available in uk to match other stuff owned. shipped with a free uk plug adapter. took about a week longer than expected but arrived safe in large box with royal mail 48 tracked so I got updates. no extras customs or tax - spends was only 26 plus 10 postage.
28 August 2025
Unprompted review
Reply from Techinn
Hello,
Thank you for taking the time to write such a positive review, your feedback is essential for continuous improvement.
We hope you enjoy your product!
Have a great day.
Best regards,
Very happy with product and service.
22 August 2025
Unprompted review
Reply from Techinn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
WARNING to all the Customers based in…
WARNING to all the Customers based in the UK. Techinn will not respect your statutory rights if something goes wrong!!! I have ordered a CPU cooler, which turned out to be faulty. RMA has been accepted by Techinn and I sent the faulty item within six month from receiving it. It has been almost 3 months since I sent the item back and I have not received any meaningful information about the RMA status ("we are waiting for the manufacturer to advise") nor the refund. Due to the UK's Consumer Rights Act 2015, it is Techinn who is responsible for solving the issue, not the manufacturer. I was forced to contact PayPal, my bank, Citizen Advise Bureau and UK ICC to open a dispute and claim a charge back. I know their prices might be more convenient but it is definitely worth to spend extra GBP to purchase from a UK based company. I tried to solve the issue very kindly with Techinn, but they just ignore me and they are breaking my rights. I would strongly advise to avoid this seller.
26 August 2025
Unprompted review
Reply from Techinn
Dear Damian,
We are very sorry to hear that you rated our service as not meeting your expectations.
Please be assured that the experience of our customers is very important to us which is why we have verified your case and identified the issue.
A refund was processed just yesterday, you will receive the corresponding amount within the next few days.
28/08/2025 17:04:55 - Abono Sin Material importe : 174.48 GBP
Please also note that you had been informed of the product warranty process that depends on the brand´s technical service and their decision on how to solve this issue. It is the brand´s decision exclusively whether the article will be repaired, exchanged, refunded or whether warranty will be denied.
In order to see the status, information and messages concerning your claim, please go to our website and log in following the path: My Account > My orders > View return status
We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service.
Please accept our sincerest apologies for any inconvenience caused.
Kind regards
Reply from Techinn
Good morning,
We are very sorry that you found our service below your expectations.
In order to continually improve, we would like to verify what happened. Please send us your order number and we will be happy to review your case.
Please apologize for any inconvenience.
Regards
Very fast delivery
Very fast delivery. Very good customer service. Device as described.
13 August 2025
Unprompted review
Reply from Techinn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
Delivery date was out by three days
14 August 2025
Unprompted review
Reply from Techinn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
Deliver took 8 days when I was advised…
Deliver took 8 days when I was advised 2-3 days besides that everything was perfect , great price and great product does exactly what it says on the tin.
11 August 2025
Unprompted review
Reply from Techinn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
It works
It works, but design for montage is quirky. I think an easier way, how to do it.
Also, as it is kitchen exhaust, some filter would be fine.
11 August 2025
Unprompted review
Reply from Techinn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
Reply from Techinn
Hello,
Thank you for taking the time to write such a positive review, your feedback is essential for continuous improvement.
We hope you enjoy your product!
Have a great day.
Best regards,
Bought a PHILIPS Series 9000 Beard…
Bought a PHILIPS Series 9000 Beard Trimmer.
It was obviously a repackaged previously used item as there was hair strands on the trimmer and in the box.
11 August 2025
Unprompted review
Reply from Techinn
Hello Paul,
We greatly appreciate the time you took to write a review and are deeply sorry for any inconvenience.
If you received the wrong item, you must submit a return request through your account. As soon as you complete the process, our returns department will contact you and explain all the steps to follow. Please remember to attach photos of the item and any damage.
Thank you very much.
Way too many delays and hold ups…
Way too many delays and hold ups without any communication. Held parcel and didn't ship for a week. Multiple delays with updates/tracking and After clearing plans Saturday to finally receive my order, I get message from Courier in the morning now saying Monday! Sorry not good enough delivery or communication and will avoid in future
8 August 2025
Unprompted review
Reply from Techinn
Good morning,
We are deeply sorry for your comments. The delay with your order was not our intention, and we assume full responsibility for our actions and any related inconvenience.
However, there are external factors that can affect the delivery of an order, which is why our estimated dates are not exact.
Also, please note that you can always choose between different shipping companies if you are not satisfied with the service of a particular carrier.
Your comments will be taken into account for continuous improvement.
Regards
A very smooth process
A very smooth process. The phone I ordered was at a good price and arrived earlier than I expected. Communication was excellent.
30 July 2025
Unprompted review
Reply from Techinn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
Ships the wrong item
They took 1,5 week to ship me the wrong item. I then had to wait for the customer service to reply to my return request. They then send me a return label but not the correct item still. I live in Denmark but the tracking tells me they sent my package to Spain..
If you want to receive the item your ordered dont use this website.
So to sum up:
THEY sent the wrong item
I had to return the item
I havent gotten the RIGHT item or my money back.
31 July 2025
Unprompted review
Reply from Techinn
Dear Customer
We deeply regret your comments. We have verified your case and see that our department is processing your return request. As soon as we receive a response, we will contact you by email. For more information, please contact us at support@tradeinn.com.
Regards
Techin reliable top seller
Nice product for a reasoable price en swiftly delivered
24 July 2025
Unprompted review
Reply from Techinn
Hello,
Thank you for taking the time to write such a positive review, your feedback is essential for continuous improvement.
We hope you enjoy your product!
Have a great day.
Best regards,
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