Techinn  Reviews 3,572

Ordered two items, one of them got cancelled due to lack of stock but they reacted super quickly and proceeded to reimbursement, not easy to get in touch with a human but still their systems work and products are ok

the delivery service lost my package and TechInn (tradeInn) is seemingly doing everything they can to not give me refund. I've been waiting well over a month now, since figuring out myself the package was lost, and TechInn's customer support has done nothing at all except keep telling me to wait. for... something.
It took me over a week to even get them to acknowledge that there was an issue. And they told me to just wait. More time passed and finally I got a reply saying they would forward it to their transport department and that I would have to wait for more info. More info or updates never came. I only ever got replies to mails I send and never something proactive from their side.
Even more time passed and they told me they were investigating the issue with the delivery service and to wait an additional 10-15 business days.
In the mean time I already sent them multiple messages saying that I have nothing to do with their issues and the carrier and that I just want my refund, having never received my goods.
Now 20 days have passed since them saying 10-15 days and still no refund or even any update at all.
When I ask them for an update and my money back, all I get is that I need to wait even more... on what they will not tell me.

I'm sick of this. It's been over 6 weeks since I ordered my item and I still don't have my money back!

I bought an orange nespresso pixie( Krups), in Spain, because I couldn’t buy that colour over here. It’s my third pixie and I think it’s a wonderful choice.
It’s works well.
The Krups also was a lot cheaper and I’ve received it in less than a week.
5 ⭐️ !

Great price, all taxes included, delivered quickly, tracking information accurate.

Easy order and accurate delivery. I had to ask for the tracking number and the commercial invoice need to follow the package and include more company data.

Excellent service and product

Bought a razor which, according to description, was supposed to operate by mains electricity (wall socket). But it was AA battery-operated, and it was not mentioned.
The description also stated that it had a pop-up trimmer, but there was no such a thing. A very misleading description of product, leaving a bad impression of this company...

I ordered laptop backpack and then get a bit sceptical reading later the below reviews, but it arrived on time.

Good iron I used previously before buying but this new iron as soon as I used it left black marks on my new white top. The iron was clean and new out of the packaging. Skeptical to use again.

Ordered on the 27/1/25, expected delivery for 5/2/25. Nothing arrived, still says shipped, but hasnt left host country it appears. Chased with support, theyre next to useless. Finally they've said they will raise an investigation, then 4 days later I'm expected to fill in a form for their 3rd party shipping country to investigate, I've never known such nonsense, Techinn should be doing this not the customer. I could have got it local quicker now, but of course I'm stuck in case this ever arrives now. What am I supposed to do to get my item...I've paid in good faith. Edit. I am now been told if I don't chase their delivery company for a product I've not received I'm not eligible for a refund. This feels like a scam, fail to send out good, make the customer chase with a delivery company and then without a refund.

I've never heard of Techinn until a couple of weeks ago while I looking for a new PC motherboard. There was a good deal on one that I couldn't refuse, and their packaging charge was reasonable as well. I was able to track my parcel, and it was delivered to me on time.

Highly recommended!

The item I bought was lost in transit and 4 weeks later I asked for a replacement to radio silence then I asked for a refund and they outright refused!

I do not recommend buying from this company. It's a scam Website, my product has been lost in transit I reported the issue multiple times the store tried to blame it on Royal Mail when they're the ones waiting to pick it up.

I asked multiple times for a replacement to be sent to radio silence. So I ended up not wanting figure anymore I wanted my money back. They've outright refused to refund my money which is against the law.

I'm in the process of suing this comany and working EU regulators and my lawyers to get my money back or sue this company. I will not scammed by lowlife scum. I gave this store a month to resolve this issue and nothing. I asked for my money back and they refused.

It's simple don't buy anything from this company. I will see you in court.

Good quality, good price, and prompt delivery into the U.K.

Really disappointed with the delivery service!
It's been over 13 days for my order and it still hasn't arrived!!!!
I really don't recommend this site!
Responsive but useless after-sales service...
They can't even tell me where my parcel is because there are no delivery details.
Thank you

I bought a phone after 21 days, but I have not got my order or any refund. This is a unique company

After not receiving my order, the company refused to help me. When you write a review, they quickly respond with something like, "Please contact us via email so we can assist you further." However, when you do email them, they simply reiterate that they won’t help. Their responses to reviews seem to be nothing more than an attempt to create the illusion that they care about customer issues, when in reality, they do not.

They are demanding that I sign a document before providing any assistance, but under EU consumer law, this is not a legal requirement. Their refusal to help unless I comply with this unnecessary demand is unacceptable and likely unlawful.

I would strongly advise against purchasing from this company, as they fail to take responsibility for non-delivered orders and make the resolution process as difficult as possible.

Item arrived in good time well packaged. My grip is the item started ti play up so emailed the company in detail, the reply was its been delivered nothing more.

Comtacted the company who makes the items and resolved very quickly

wheres the online gone?

It was a not so common article, which was delivered well, exactly according to the specifications; a few days delay in delivery, but since this was communicated well, no problem

Fake company. Dodgy company. I order a tefal chopper it was not original and it was fake . After 3 weeks although they charged me10 pounds for delivery I did not receive it and I went to delivery company by myself for half an hour drive and collect it . I saw it is fake and made in Egypt instead of being French. They charged me again 12 pounds for returning and they didn’t refund full amount. They reduced 25 percent of my original money.
Scam scam scam.
Do not order to this company.
Whenever you call costumer service they keep acting that they do not know anything about it.