I accidentally bought a broken Meta Quest 3 online. Official support refused to repair it and only offered an overpriced refurbished replacement, which I declined. Luckily, I found [Tech Centre]. Thei... See more
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Review summary
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I had an issue with analog stick(stick drift) with my PS5 controller. I sent it away to be repaired to tech centre thru CEX. I collected it after about 3 weeks fully fixed, functional with list of act... See more
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Absolutely brilliant. Sent my PS5 friday evening by courier and they fixed the disc drive problem and i had it back by following Thursday afternoon. 6 days and all within the £99 fix fee. No additi... See more
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Excellent service. My son’s Xbox would not switch on & also had a controller not working. Dropped them both off & were back fully repaired & working within 7days. I was informed by txt throughout & pa... See more
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Company details
Written by the company
We are the UKs leading tech repair experts, specialising in the repair of game consoles, handheld’s, controllers and VR of all makes and models. Our service is not only fast, but thorough, and we take the best care of your beloved tech while it is with us. With over 200,000 repairs to date, and expertise covering a huge range of devices, you can be assured that we have the expertise to bring your broken gaming tech back to life.
The leading console repair specialists in the UK
Written by the company
- No Fix No Fee Guarantee
- If we can't fix it, you don't pay. It's as simple as that. It's unlikely that our experts won't be able to repair your device. If they can't, it will be returned to you, no questions asked. There is no hidden “inspection fee” or any other covert charges - if we can't fix it, you won't pay a penny. We guarantee it.
- Two Year Warranty
- We put our money where our mouths are. We are so confident in our repair service and the fact that we source only the highest quality replacement parts from around the world, that we offer a whopping two year warranty on all our repairs.
- Online Tracking
- We know your gaming tech is precious, and so is your time, so we keep you informed every step of the way from the moment you book a repair. We'll reach out to you via text, emails, or you can track your repair by logging in to your account for updates on your repair.
- Quick Turnaround
- At Tech Centre, we pride ourselves on our rapid turnaround. Our standard service takes only 7 working days (once received at our repair centre).
- Simple Pricing
- One simple price, without hidden fees or complex pricing structures.
Contact info
4 Willowbridge Way, WF10 5NP, Castleford, United Kingdom
- 0800 288 4949
- support@techcentre.com
- techcentre.com
The UK's Number One Gaming Service!
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Quick and Affordable Service
Quick and easy service for an affordable price of an Xbox Series S controller, would definitely recommend.
21 May 2026
Reply from Tech Centre
Hello William, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Im very happy
Im very happy. I got the controller back earlier than expected. Awesome job.
21 May 2026
Reply from Tech Centre
Hello Miss Shalindra Chizema, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Reply from Tech Centre
Hello Daniel, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Superb service from start to finish
Superb service from start to finish. I sent my controller away on Saturday and it was back with me repaired by Wednesday. I was kept informed at every stage and my controller was very well packaged when it was returned. I'll definitely be using this service again.
20 May 2026
Unprompted review
Reply from Tech Centre
Hello Robert, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Quick repair reasonable price
19 May 2026
Reply from Tech Centre
Hello William, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Reply from Tech Centre
Hello Alisha, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Reply from Tech Centre
Hello Jonathan, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Fantastic service
Fast work, cheap, fully fixed the problems I was looking to solve, and easy to arrange delivery (since it's free!).
I highly recommend this service!!!
20 May 2026
Reply from Tech Centre
Hello Thak, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Smooth service from the start to the…
Smooth service from the start to the end.
Happily recommend to all
19 May 2026
Reply from Tech Centre
Hello Justyna, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Great service repair completed
Great service repair completed, great value and workmanship, would definitely recommend, I thought our oculus was burnt out but a replacement of the charging port and replacement arm it’s good as new
19 May 2026
Reply from Tech Centre
Hello Mark, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
The whole process was a doddle
The whole process was a doddle. Explained the problem to the people in the shop they gave me a price and sent it off for me. The Tech department kept me completely informed at every stage. I recieved my fully fixed and perfectly working xbox back very quickly. I would highly recommend.
19 May 2026
Reply from Tech Centre
Hello Sarah, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Fast repair and return item is working…
Fast repair and return item is working great and definitely will use them again if I need my gaming consoles repaired.
19 May 2026
Reply from Tech Centre
Hello Alan, Thank you very much for your 4-star review. We appreciate your feedback. Kind Regards, Tech Centre
Quick and simple
Quick and simple, drop off and pick up, no complaints, ps5 is back to working
19 May 2026
Reply from Tech Centre
Hello Christopher, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Reply from Tech Centre
Hello Róbb, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Second time I’ve sent my ps5 controller…
Second time I’ve sent my ps5 controller in and the adaptive triggers are still broken
5 May 2026
Reply from Tech Centre
Hello Beau, We’re really sorry to hear that our service did not meet your expectations. We’ve passed your details to our customer service team and so they can investigate this further. Thank you for your paitence while we look into this. Kind regards, Tech Centre
Update (18/05/2026 10:15am): Thank you for your paitence while we looked into this. We’ve checked our records and can only see one booking for this device, which is why there seems to be some confusion on our side. According to our engineer’s report from that visit: both sticks were replaced, the controller was cleaned and tested, and the trigger vibration function was confirmed to be working as expected at the time of testing.
That said, all repairs we carry out are covered by our 2-year warranty, so if the issue is still present, we absolutely want to get this resolved for you. Please get in touch with our customer service team directly and they’ll arrange a warranty return and talk you through the next steps.
We appreciate you bringing this to our attention and we’ll make sure we get this properly looked into for you. Kind Regards, Tech Centre
Fixed & working
14 May 2026
Reply from Tech Centre
Hello Lucy, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Reply from Tech Centre
Hello LS, Thank you very much for your 4-star review. We really appreciate your feedback.
We understand your thoughts on pricing, and we always aim to provide strong value for what’s included. Our service covers a full diagnostic, repair of all issues identified (not just a single fault), a thorough clean of the device, and a 2-year warranty for peace of mind.
We also offer a “no fix, no fee” policy, so if we’re unable to repair the device, there’s nothing to pay at all.
Thanks again for your comments, they’re really valuable to us as we continue to improve.
Kind regards, Tech Centre
Great service and communication…
Great service and communication throughout the process. Including a query i had. The price was very good too. Will be using yhem again.
4 May 2026
Reply from Tech Centre
Hello Robert, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Very fast delivery and service 5**
8 April 2026
Reply from Tech Centre
Hello Claire, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
The repair was fast and of great…
The repair was fast and of great standard. Haven't had any problems after the repair. The 2 year guarantee is also amazing, for us customers. The fact that a simple review allows me to get an extra 3 months added, to the guarantee, is also a great plus. One point of improvement would be to inform customers, on your website, to let them know when repairs gets sent to the Tech Centre. I had to wait an extra week because I sent my controller on a Saturday but the store sends it out on Fridays. Had I known this beforehand, I could've saved myself some time. Other than this, superb service all-round.
14 May 2026
Reply from Tech Centre
Hello Mohammed, Thank you very much for your 5-star review. We appreciate your feedback.
We’re really pleased to hear the repair was completed quickly, to a high standard, and that your controller has been working perfectly since. It’s also great to know you value the 2-year guarantee and the additional benefit from leaving a review.
Regarding your point about dispatch timing, we completely understand how that could feel like a delay if a unit is sent just before the store’s scheduled outbound day. For clarity, our website does note that the repair turnaround timeframe begins once the item arrives at our repair centre, and we also advise customers at the booking stage to check individual store dispatch schedules, as these can vary and sit outside of our direct control.
That said, your feedback is still really useful, we’re always looking at ways to make that information even clearer upfront so expectations are easier to set from the start.
Thanks again for the recommendation, and we’re glad we could get you back up and running. Kind Regards, Tech Centre.
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