I bought a electric face mask from techrova still waiting for item got a reply from Trustpilot saying I got wrong company but I don’t got photo with company name saying it’s on its way still nothing t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I fear that Techanove is a 'fake/scam site. After seeing some convincing advertising on Instagram - I checked out a product on their website and had/saw no concerns, making an order in good faith... See more
Company replied
Ordered the product months ago and never received the updated status. Requested an update and was told the order was back ordered due to demand yet the product is still advertised on their site. Clear... See more
I have worked with Techanove as an influencer. I highly appreciate their unique products and services. they maintain quality. I can say this Company is the best in delivering high-tech and quality p... See more
Company replied
Company details
Written by the company
The Home of Innovative products
Contact info
3680 Wilshire Blvd Ste P04 - 1689, 50480, Los Angeles, CA, United States
- 02134019388
- support@techanova.us
- techanova.us
1.7
Bad
83 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Wonderful company
Wonderful company. The staff is helpful. The products are useful, advanced and distinct. Customer service is excellent.
11 December 2022
Unprompted review
Reply from Techanova
"Thank you for your kind words! We're thrilled to hear that you had a wonderful experience with Techanova and that you found our staff to be helpful. It's great to know that our useful, advanced, and distinct products met your needs and that our customer service was excellent.
@techanova It is the best choice that…
@techanova It is the best choice that can be made based on quality and trust. Their products are great and high quality. I wish you continued success.
10 December 2022
Unprompted review
Reply from Techanova
Thank you for your kind words! We're thrilled to hear that you think Techanova is the best choice based on quality and trust and that you find our products great and of high quality. We appreciate your support and wish you all the best. Thanks again for choosing Techanova!
The quality is remarkable and it’s well…
The quality is remarkable and it’s well worth the money for their high quality products. I highly recommended!
6 December 2022
Unprompted review
Reply from Techanova
Thank you for your review and recommendation! We're thrilled to hear that you found the quality of our products remarkable and that you feel they are well worth the investment. At Techanova, we strive to offer the highest quality products and services, and we're glad to know that you had a positive experience with us. Thanks again for your support, and we look forward to serving you again in the future!
I got my order a bit late but Aqib…
I got my order a bit late but Aqib helped me tracked it from the local post office! Good product thank you
11 November 2022
Unprompted review
Reply from Techanova
Thank you so much Amal for the genuine review and we truly apologize for the late delivery.
Best company ever I seen
Best company ever I seen , very good product quantity , fast shipping , and i like their products, thank-you so much ❤️
12 November 2022
Unprompted review
Reply from Techanova
We truly appreciate that! Thank you so much for shopping with Techanova
All the products are very unique and I…
All the products are very unique and I Loved them they add a new interesting product daily moreover they ship worldwide
10 November 2022
Unprompted review
Reply from Techanova
This truly means a lot to us! Thank you so much for the positive messages
Best company ever I seen
Best company ever I seen , very good product quantity , fast shipping , thankyou ❤️
11 November 2022
Unprompted review
Reply from Techanova
Thank you for your review and support! We're delighted to hear that you think Techanova is the best company ever and that you found our products of great quantity. We're also pleased to hear that you had a positive experience with our shipping process. Our team works hard to provide the best possible products and services, and we're glad that you appreciate our efforts. Thanks again for choosing Techanova, and we hope to serve you again soon!
They are simply the best.
They are simply the best.. 5 stars isn't enough ⭐️
11 November 2022
Unprompted review
Reply from Techanova
Thank you so much! Please make sure to share any feedback you have on our website as well
Highly recommended
A company with excellent services from products to management
11 November 2022
Unprompted review
Reply from Techanova
We genuinely appreciate that! Thank you for shopping with Techanova
SCAM ARTISTS -Avoid
It’s a fake company so don’t waste your time.
Flashy website and it’s not like me to get scammed but wish I read all the reviews first!
Placed an order 5th October had one reply from customer service on instagram saying don’t worry we will sort it. Roll on a few weeks and now they are reading my messages and not even bothering to reply.
Paid by credit card but not covered by section 75 as the transaction was under £100. Doesn’t look like I’m the only one getting scammed. Makes me wonder how they get away with it!
5 October 2022
Unprompted review
Reply from Techanova
Hello Adam, We are very sorry for your shopping experience and truly understand your frustration.
We had a logistics issue considering your order and now I can see your order has been fully refunded. Please make sure all orders if not delivered get either a replacement or refunded immediately.
We apologize again and really hope your next experience with Techanova will be much better.
Seems to be a shiny scam site
Seems to be a shiny scam site - bots posting purchased items in past ten minutes and such.. they have some positive reviews on here but the seem fake to.
We ordered an item in august (Order #Tec3908), received a single email and then nothing for 2 months. We've zero contact and status shows awaiting fulfilment. Fortunately I used paypal so I can get the funds back all things being good.
15 October 2022
Unprompted review
Reply from Techanova
Hello Loi,
We are very sorry for your experience. The product was lost in customs. We understand your frustration and we already have fully refunded the payment for you.
Have no received any reply from this…
Have no received any reply from this company,
Ordered a vortex lamp. Call-no answer. Called at breakfast, midday , and close to dinner time. No response. Tried chat bot to request a representative to speak to. -no response. Where is my order? Scam? Beware Tecanova site
7 September 2022
Unprompted review
Reply from Techanova
Hi Logan, We are very sorry for this experience you have faced with us, We are working very hard to cover all calls and emails, and sometimes due to the high volume of orders, we may not be able to pick up all calls coming.
We have been trying to call you a few times but there was no answer from your side, Your order has been fully refunded due to running out of stock. We are truly sorry for this and we are hoping your next experience with us will be far better.
Poor service
Ordered 2 separate items in July - order numbers 2672 and 2673.
Despite numerous requests about expected delivery date, I keep getting a message saying they will notify me when product ships.
Have tried calling - no answer. Left my details for them to call back - silence.
Have tried the on-line chat, no-one there.
If there is anyone there and they are ignoring customer requests then the service support is very poor.
Beware, beware, beware.
Alex in Scotland
22 August 2022
Unprompted review
Reply from Techanova
Hello Alex, \We are truly sorry for that case, We have done our research and found your order was lost in customs too! We are truly responsible for this and have given you a full refund.
I fear that 'Techanova' is a scam site...
I fear that Techanove is a 'fake/scam site.
After seeing some convincing advertising on Instagram - I checked out a product on their website and had/saw no concerns, making an order in good faith.
But, trying to track delivery, trying to communicate through their chat bot and sending many emails without 'any' reply, plus a dead phone line when calling them, made me think that 'I've been scammed'...
To their credit, PayPal agreed with me and they refunded my full amount immediately.
DO NOT ORDER ANYTHING THROUGH 'TECHANOVA', I fear that they're a FAKE company.
17 August 2022
Unprompted review
Reply from Techanova
Hello Iain, Can you please send us your order number? I couldn't find you on our system.
Until Now they haven't respond to my…
Until Now they haven't respond to my queries regarding the tracking number. I've ordered 2 items which were
1. Mini Fighter Jet By Techanova™ - Tecanova
2. CactusParrot ™ - Smart Cactus Toy
and spoken to one of their support manager, Nyla, she keeps saying that she will provide the tracking numbers shortly until now yet to receive.. it's been a month already.
emailed them no response till now. was it a scam website by scamming ppl with hard work earn money.
Ordered on 2nd April 2022 and till now no answer from them as they promised to provide the tracking numbers shortly. I have proof and dunno how to upload it here.
25 April 2022
Unprompted review
Reply from Techanova
Hi Jimie, Can you please send us your order number? or send me an email directly at support@tecanova.com
I couldn't find any order with that name.
Have a nice day :)
Excellent eshop
Excellent eshop and awesome products from Techanova, highly recommended.
19 January 2022
Unprompted review
Best costomer service experience
Received best experience through customer service.
Communication was excellent.
Highly recommend Techanova
19 January 2022
Unprompted review
My experience with Techanova was outstanding.
Techanova is my favourite and i wanna meet with Techanova's owner and staff. Techanova is trustable site and Highly professional. Have a great future Techanova.
19 January 2022
Unprompted review
Reply from Techanova
Thank you for your review and support! We're thrilled to hear that Techanova is your favorite and that you consider us to be a highly professional and trustworthy site. We're also excited to hear that you're interested in meeting our team! Unfortunately, we're unable to arrange in-person meetings at this time, but we appreciate your enthusiasm and support nonetheless. Thanks again for choosing Techanova, and we look forward to serving you in the future!
My experience with technova was super…
My experience with technova was super amazing. Technova is great ♥
19 January 2022
Unprompted review
Reply from Techanova
Thanks for taking the time to share your experience with Techanova! We're thrilled to hear that you had a super amazing experience with us, and that you think we're great! We take pride in providing our customers with excellent service and high-quality products, so it's always rewarding to hear that our efforts are appreciated. Thanks for choosing Techanova, and we hope to continue providing you with amazing experiences in the future!
We were provided excellent customer…
We were provided excellent customer service. All responses were prompt and professional.
Matt was helpful with our order until it reaches our address.
19 January 2022
Unprompted review
Reply from Techanova
Thank you so much for your kind words! We're delighted to hear that you received excellent customer service and that Matt was able to assist you with your order. At Techanova, we strive to provide our customers with prompt and professional service, and we're glad to hear that we delivered on that promise for you. Thanks for choosing Techanova, and we hope to have the opportunity to serve you again in the future!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.