TechShack Reviews 189

This is a brief review of the Airpurcare 3-in-1 (46 inch) air purifier / cooler with separate heater function. Thank you to Monica, who provided excellent customer service. The unit cleared a 'musky' smell from a room in only 12 hours. Using the purifier / cooler on full blast. The unit only produced a sound of 55dB to 60dB. Between £0.02 and £0.03 per hour to run in this setting. There are eight fan speeds in total. When set to heating mode the unit will kick in when the temperature, at ground level, reduces to the digital preset level. There are three settings, the heat is the same, but the airflow increases with each setting. This machine will heat the air evenly by projecting it into the room. As the hot air rises you'll achieve a higher chest height temperature, than at ground level. As it only draws the full 2kw when first turned on, it tends to settle at between 1.2kw to 1.5kw. So is costing between £0.30 to £0.35 per hour to run. Although to maintain a stable temperature, the unit might only kick in for ten minutes each hour. The filters are washable and easily replaced. The machine is good quality. Although light enough to easily be moved. Can perfectly fit into a corner and project the required type of air (hot or cold) evenly across the whole room. Highly recommended machine, provided by a company that provides excellent customer service.

I had an issue with the drone battery after the purchase. Techshack dealt with it straight away. Monica was great over the phone, sending me a replacement free of charge and also explaining what might have potentially caused the issue.

Easy to order . Easy to contact when delivery delayed. Staff helpful and reassuring.

The quality of the earphones the company sent me where bad. After reclamation they refund me the money immediately.

Absolute scammers
dont trust this website to get
secure buying advice
i just hope my bank can secure back my funds. Monica is a deceiving liar. Stay well clear of these adept charlatans.
I was told i would receive the item in 7-10 business days, i was provided no tracking , then a set convoluted responses arrived by email explaining the items had been returned twice and still no tracking. The whole shipping story was false. No item arrived at all. The response below cleverly disguises the deception that i have experienced. Trade at your own risk , be warned.

After speaking to TechShack and asking for advice I was more than happy to my order my item online.
They were friendly and very helpful.

I purchased a Drone from the Tech-Shack website.
The following day I emailed them with a query that I may have orderded the wrong model.
Within hours I received an email confirming I had orderded the correct model and received a follow up phone call from a lady called Monica the following day.

Unfortunately a few days later I had to cancel the order and sent them an email to this effect.
The following day I received an email to inform me the order had been cancelled and another email informing me my refund was on the way.

They gave a friendly, helpful and professional service and I would not hesitate to recommend them or use them again if the need arose.

Best customer service I’ve ever received from Joseph at Tech Shack! He is super knowledgable and very helpful. Thank you 🙏

I recently had an issue with an action camera purchase, and I want to express my sincere appreciation for the outstanding customer service I received from TechShack. Monica Foster, the Customer Support Manager, addressed my concerns with professionalism and genuine care.

Despite my initial doubts about the product's authenticity, Monica patiently clarified my queries and ensured I was fully satisfied with my purchase. The action camera itself has proven to be a solid piece of equipment, meeting all my needs with its impressive specs and quality. Her friendly and efficient approach has reinforced my trust in TechShack.

I highly recommend TechShack for their excellent customer service, great products, and commitment to ensuring customer satisfaction.

Very quick and knowledgeable information given. Would definitely recommend and will be using again (if the husband likes his present that is!!).

I had a query on the suitability of a product. I had such a quick response, it turns out the product wasn't suitable for what I needed but I told them my budget, they went above and beyond to give me options that suited my budget and needs. I will be placing my order with them and I'm definitely recommending them based on there customer service!

I ordered, paid and waited for my purchase but it wasn’t delivered in their time scope. So I emailed my concerns and got a quick response from a lady called Monika. She went above and beyond sorting out this issue straight away and kept in touch by email and phone calls. Only for her 1st class professionalism, I would have gone elsewhere.

I have purchased two products from TechShack and found both products to be very good value and quality. Moreover, the support from customer service was prompt and efficient, handling all my queries to my 100% satisfaction (and that is what makes the difference, anyone can stick a box in the post, but these guys were honest and fair AFTER the sale too).
Highly recommended.

Quick responses. Monica is very helpful and nice person to talk with 🌸 thank you for your help.

They supply you with cheap Chinese goods that are falsely advertised.

I ordered an action camera WAY too late, just before my holiday, but everything arrived super quick, just before I was due to fly. Monica was so helpful, gave plenty of advice and corresponded several times to ensure I was happy and the products had arrived.
Unbeatable customer service.

Exceptional customer service. Monica was amazing and very personable from the beginning. Prompt replies & so helpful to make my action camera arrive before my holiday…even when it was delayed at the courier end in Australia.
Highly recommend TechShack as a business.
Thank you once again Monica 🙏😁

Really top notch customer service. I made an order in error thanks to some miscommunication and they were incredibly understanding and quick (like 20 minutes quick) in cancelling the order and refunding me.

Really good stuff and grateful to them for saving me from a slightly pricy mistake.

Very kind and professional chat interlocutor