Competitively priced items dispatched quickly and issues dealt with efficiently. I was looking for a purchase of three bike computers for the family. Everything I wanted was in stock and available fo... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've been a customer since the first day the Gateshead shop opened and haven't had any need for another bike shop since. I'm not a seasoned cyclist, I cycle(d) to work daily and enjoy 15-25 mile leisu... See more
I wanted to buy a Trek bike and live near London. I found that many of my local Ttek dealers did not have my medium size in stock and other internet dealers advertised the bike at a discount price but... See more
Company replied
Great service everytime I use these guys. My Madone was creaking and the service guy was very thorough and eventually found the issue after trying lots of different things. It turned out to be a loo... See more
Company replied
Company details
- Bicycle Store
- also in
- Bicycle Rental Service
- Bike Accessories Store
- Mechanic
- Outdoor Sports Store
- Sporting Goods Store
Written by the company
Team Cycles is a cycling retailer with stores in Gateshead and Kielder Forest, alongside a fully stocked online shop. We offer a wide selection of bikes, cycling clothing, accessories, and parts to cater to riders of all abilities, from casual cyclists to serious enthusiasts. Our workshop and servicing team provides expert maintenance and repairs, ensuring every bike performs at its best. From routine tune-ups to full overhauls, we use the latest tools and techniques to keep your ride smooth, safe, and reliable. Whether it’s a minor adjustment or a complete servicing, our skilled technicians deliver fast, professional service. For those looking to explore without committing to a purchase, our bike hire service is perfect. We offer a wide range of hire bikes for road, trail, and mountain cycling, tailored to suit different skill levels. To make travel stress-free, we also provide travel case hire, so you can safely transport your bike anywhere in the world! With a focus on quality, expertise, and convenience, Team Cycles is your one-stop destination for cycling gear, advice, and support, online or in-store.
Contact info
Studio 11b The Big Yellow Building,, NE11 0NF, Team Valley Trading Estate, United Kingdom
- 01913001590
- sales@teamcycles.org
- teamcycles.com
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 73% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered a jersey and cargo bib shorts…
I ordered a jersey and cargo bib shorts for my husbands birthday
Ordered Thursday they were delivered Saturday.
Brilliant service
30 July 2026
Great range of stock
Great range of stock- wanted an 'older' cassette- 10 speed, and you had the tooth range I needed. Great website, swift delivery.
6 August 2026
Great products
Great products, Great service, they have you covered 👍 speedy delivery service 👍
3 August 2026
Great service and price
29 July 2026
Great company to deal with
Great company to deal with, super fast delivery, well packaged, did have a issue with the product, dealt with professionally by the team and the correct item sent the next day, the return process was simple and no hassle.
Would highly recommended.
3 August 2026
Straight forward purchase with quick…
Straight forward purchase with quick delivery. Bike rack is perfect especially with a 25% discount!
29 July 2026
Brilliant for advice
I've been a customer since the first day the Gateshead shop opened and haven't had any need for another bike shop since. I'm not a seasoned cyclist, I cycle(d) to work daily and enjoy 15-25 mile leisure rides on a weekend but I don't know a lot about bikes. Always been warmly welcomed into the shop and have bought several bikes and used the servicing workshop a number of times. Never felt like I was being upsold more expensive components unnecessarily and any works carried out have always been clearly explained and itemised. I would absolutely recommend Team Cycles if you want advice about the bike that best suits your needs.
10 August 2026
Unprompted review
High quality product delivered on time.
28 July 2026
Reply from Team Cycles
Thank you for the excellent feedback !
Spot on support
Spot on support, had a query re access to to online account, this was quickly resolved and was able to order tyre which was delivered very promptly.
27 July 2026
Reply from Team Cycles
Thank you for the excellent feedback !
Reply from Team Cycles
Thank you for the excellent feedback !
Fantastic service and fast delivery
Fantastic service and fast delivery! Highly recommended
2 August 2026
Reply from Team Cycles
Thank you for the excellent feedback !
Spot on fast delivery -
Spot on fast delivery -
Orange Seal Endurance best stuff out there-
1 August 2026
Reply from Team Cycles
Thank you for the excellent feedback !
Bike arrived covered in scratches and…
Bike arrived covered in scratches and customer service has not been great.
2 August 2026
Reply from Team Cycles
Thank you for thr feedback. Unfortuntley we are unable to pursure a courier damage claim when the evidence submited shows the bike has been used. Thank you
Helpful - above & beyond.
Had a bit of an issue with a mounting for a Garmin - no fault of Team Cycles - they resolved it & returned in quick order. Good price - helpful service - what more could you ask for.
5 August 2026
Unprompted review
Reply from Team Cycles
Thank you for the excellent feedback !
Reply from Team Cycles
Thank you for the excellent feedback !
Great service everytime I use these…
Great service everytime I use these guys. My Madone was creaking and the service guy was very thorough and eventually found the issue after trying lots of different things. It turned out to be a loose chainring bolt hidden behind a plastic cover on my Sram chainset.
23 July 2026
Reply from Team Cycles
Thank you for the excellent feedback !
On time no fuss awesome service
On time no fuss awesome service, great to deal with and will again ,
20 July 2026
Reply from Team Cycles
Thank you for the excellent feedback !
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