Teak Garden Furniture Outlet Reviews 

I would have given the company 5 stars, however I sent on email over a week ago saying that one of the chairs arrived with a crack and still have not heard anything back. When I initially emailed them about dispatch, they got back to me much quicker, however now that somethings gone wrong it looks like they are ignoring me.

The following message has been sent to the company on many occasions via email and left as an answer phone message due to the company not answering the phone. (Still no reply and the furniture is only one year old)
I am writing to express my disappointment regarding furniture I purchased from your company approximately 12 months ago.
Whilst I appreciate that the furniture is now just over a year old, I would not expect its condition to have deteriorated to the extent it has within such a short period of time. Over the last 7–8 months, the quality has significantly declined, with several slats breaking and parts of the furniture becoming unsafe and unusable. As a result, some of the seating can no longer be used as intended.
The furniture was purchased with the expectation that it would provide many years of service, particularly as it has not been subjected to adverse weather conditions or misuse. Unfortunately, the quality has proven to be far below what I would reasonably expect.
I have previously attempted to contact your company on several occasions, including leaving messages and sending an email, but I have received no response. I find this lack of communication extremely disappointing.
I would appreciate a response within the next 24 hours to discuss how this matter can be resolved. Should I not receive any contact, I will have no alternative but to share my experience publicly through an online review, including photographs showing the current condition of the furniture.
I hope this can be resolved promptly and amicably, and I look forward to hearing from you.
I hope this can be resolved promptly and professionally. I will look forward to hearing from you.
(I also have pictures to upload)

Bought chairs which were described as using mortise and tenon joints. When delivered each chair arm was secured with a metal bracket and screws! Not mortise and tenon joints. Now I need to send the furniture back - can’t wait to arrange that after being misled. Very disappointed.

Delivery was prompt and efficient. I am very pleased with the product and would have no hesitation in using this company again.

Lovely solid garden furniture. It is very sturdy and looks as though it will last a long time. I also couldn't believe how quickly it was delivered. I ordered it on a Thursday evening and it was delivered by Saturday afternoon. I would recommend this product.

Just bought the Rattan Fire Pit Set from Teak Garden Furniture Outlet and it’s exceeded expectations!
The rattan is premium and feels super sturdy, cushions are comfy and weather-resistant, and the gas fire pit is easy to use with great warmth
Fast delivery, solid packaging, straightforward assembly (about an hour), and excellent customer service. Great value for such high-quality outdoor furniture.
Highly recommend – it’s transformed our garden ⭐⭐⭐⭐⭐

I had a fantastic experience purchasing furniture from this company. The quality of the furniture is excellent — solid, well-made, and exactly as described. The whole process was smooth from start to finish, and communication was clear and professional throughout.

I’d especially like to mention Fanny, who was an absolute pleasure to deal with. She was friendly, knowledgeable, and incredibly helpful, making sure everything went perfectly and answering any questions I had along the way.

I’m genuinely very happy with my purchase and wouldn’t hesitate to recommend this company to anyone looking for quality furniture and great customer service. Thank you!

Had my first set of teak in 2020very impressed with the quality just purchased a new set for my holiday cottage,

Although I have not received my goods, but I do not expect them to arrive until a later date. Excellent in keeping customer informed of order and delivery service.

Tree bench really lovely - well made and strong. Delivered quickly.

Pleased with the price we paid on the product which looks great.
One chair was faulty but it was replaced without question.

The furniture is very well made and the folding bistro table design is excellent. Good quality wood used and the chairs are really solid and sturdy.
Unfortunately the chairs are quite uncomfortable due mainly to the upright back which does not allow one to lean backwards at all; they would be okay for dining but not for relaxing! Seat cushions are a must and should be offered as an accessory.
The furniture could use some kind of treatment as the elements take their toll after a good season left out.

Not once did the they respond . I have no idea whether I’ve ordered the correct cushions or not as they simply don’t answer mails and ignore a my questions . If I could go elsewhere I would . Plus the fact that my cushions have lasted little more than a year and had to be chucked . Not one to recommend