Teacups Reviews 208

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the delicious and varied selection of teas. Many people also highlight the exceptional service, noting the ease of ordering and the prompt, efficient delivery. Reviewers frequently mention the speed of delivery, often receiving their orders the very next day, and appreciate the careful packaging of the products. However, some customers expressed concern about the cost of delivery, while a few others suggested alternative packaging to reduce environmental impact.

What people talk about most

Product

People report positive experiences with the product. Customers consistently praise the excellent quality and... See more

Delivery service

Consumers consistently report positive experiences with the delivery service. Many reviewers praise the fast... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the excellent quality of the... See more

Service

Clients share positive opinions on service, consistently describing it as great, excellent, and fantastic.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Next day delivery. Such a great service. Always a wonderful variety of teas with great pairing ideas. The ceremonial matcha and the moga cha are my current infatuation. I find the moga cha much tast... See more

Rated 5 out of 5 stars

Order ready the day after placing it and roadside collection makes it even easier for me. Lovely tea and a huge selection, though I always go for my favourites. Danni is passionate about tea and about... See more

Rated 5 out of 5 stars

I’ve been loving my teas from teacups.ie Especially the fruit teas like Bitter Lemon and Memories of Summer. Truly delicious, high quality teas, reasonably priced and fast shipping! I’ll definitely... See more

Company replied

Rated 5 out of 5 stars

I love their products.... the quality... their passion for their teas. They have such an incredible choice... natural, organic and I know whatever im ordering has been produced with care and great at... See more

Company replied


Company details

  1. #2 of 4 best companies in Tea Store
  2. #1 of 1 best companies in Tea House
  3. #1 of 1 best companies in Tea Market Place

Written by the company

Organic Loose Leaf Tea online shop with vast variety of teas from the known green to the more specific teas from Taiwan, India, China, Japan and not only. Our blends are popular for the health benefits that they offer and we take pride in having only natural flavoring and organic teas in a resealable package to keep the teas fresh for a long time.


Contact info

4.9

Excellent

TrustScore 5 out of 5

208 reviews

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Rated 3 out of 5 stars

Flavour (sorry for the expression) is…

Flavour (sorry for the expression) is not quiet my cup of tea!

4 February 2025
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Reply from Teacups

Thank you for giving our Singell Darjeeling a try! We understand that taste preferences can be quite personal, and we appreciate your honest feedback. If you're looking for something different, we'd be happy to recommend another tea that might be more to your liking. Let us know what flavour profiles you enjoy, and we'd love to help!

Rated 5 out of 5 stars

Great tea

Great tea, great service!!!!

27 January 2025
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Reply from Teacups

Thank you so much for your continued support! We're thrilled to hear that you’re enjoying our teas and service. It truly means a lot to us to have loyal customers like you. Looking forward to serving you again soon! ☕😊

Rated 5 out of 5 stars

Amazing teas

Amazing products
Fantastic customer service
Highly recommended the Hibiscus Blossoms also the Peppermint teas.

21 January 2025
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Reply from Teacups

Thank you so much for your wonderful feedback! We're delighted that you love our products and customer service. Hibiscus Blossoms and Peppermint are great choices—so refreshing and full of flavor! We truly appreciate your recommendation and look forward to serving you again soon. ☕😊

Rated 5 out of 5 stars

Recommend very highly

Great advice, great to deal with and great tea, would recommend very highly

4 January 2025
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Reply from Teacups

Thank you so much! It’s always a pleasure to see you and chat Nadia. We truly appreciate your support and kind words. Looking forward to your next visit—happy brewing! ☕😊

Rated 4 out of 5 stars

Very quick delivery

Very quick delivery. Great selection of high quality loose teas.
Shipping charges too high.

15 January 2025
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Reply from Teacups

Thank you for your kind words! We're delighted that you enjoyed our quick delivery and selection of high-quality loose teas. We understand that shipping costs can be a concern, and we’re always looking for ways to make them as fair as possible while ensuring your teas arrive fresh and in perfect condition. We truly appreciate your feedback and will continue to explore ways to offer the best value to our customers

Rated 5 out of 5 stars

Wow!!

Delivery was FAST almost next day!
Tried the lucid tea blend,and not kidding, it REALLY WORKS!!!😁
100% Recommend 😎

30 December 2024

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