Teacher Booker Reviews 45

TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

A nightmare of having to keep an eye on emails and then fingers crossed as to whether you are ‘chosen’. After applying for 5 jobs today did not get one.

Company replied

Rated 4 out of 5 stars

The system is fairly user friendly. Would be good if there was more options around the dates & times function. We often have jobs for part time positions on particular days of the week over several we... See more

Company replied

Rated 5 out of 5 stars

Teacher Booker is the ONLY agency that treats it's supply staff as they deserve to be treated. I worked with various agencies who give me little/ no respect reflected in my pay/the way they manage my... See more

Rated 5 out of 5 stars

What a gem! We booked Candace to help my son who is in Reception with his phonics and writing and he's having such a great time and also improving so much! I'm finding Teacher Booker very flexible... See more

Company details

  1. Software Company
  2. Recruitment Service

Written by the company

Teacher Booker is a Workforce Management Platform for schools, teachers & support staff, Multi-Academy Trusts and Local Authorities.


Contact info

3.7

Average

TrustScore 3.5 out of 5

45 reviews

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1-star

No history of asking for reviews

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Rated 1 out of 5 stars

A nightmare

A nightmare of having to keep an eye on emails and then fingers crossed as to whether you are ‘chosen’. After applying for 5 jobs today did not get one.

24 September 2024
Unprompted review
Teacher Booker logo

Reply from Teacher Booker

Hi Lesley,

Thank you for sharing your experience, and we’re truly sorry to hear that you're feeling frustrated with the process.

Teacher Booker provides a platform that connects schools with Supply pools, but we don’t manage the selection or assignment of jobs – this is done directly by the schools or councils themselves. Our platform is used across a number of different UK MATs and Local Authority areas which each have different job assignment processes in place.

We understand how disappointing it can be when opportunities don’t come through, and we’d encourage you to speak to your local authority on the volume of work.

Once again, thank you for your feedback. We value your insights and will use them to enhance our platform for the benefit of all users. Please do contact us at support@teacherbooker.com should you wish to discuss this further.

Kind regards,
Jemma

Rated 5 out of 5 stars

Simple

Simple, clear and easy to use. Keeps all timesheets together and accessible.

2 September 2024
Unprompted review
Rated 5 out of 5 stars

Teacher Booker is the ONLY worthwhile agency

Teacher Booker is the ONLY agency that treats it's supply staff as they deserve to be treated. I worked with various agencies who give me little/ no respect reflected in my pay/the way they manage my time/ the communication they feel they need to give to me, and then I found teacher booker. The team are kind and will always give me the time of day, they pay me well and always on time, they negotiate with schools for me and always have my back. I've worked with them for years now and I love my job.

18 May 2024
Unprompted review
Rated 4 out of 5 stars

The system is fairly user friendly

The system is fairly user friendly. Would be good if there was more options around the dates & times function. We often have jobs for part time positions on particular days of the week over several weeks and the current format does not allow for you to choose this details, otherwise good.

15 April 2024
Unprompted review
Teacher Booker logo

Reply from Teacher Booker

Hi there,

Thank you for taking the time to leave us a review and for your feedback - we really do appreciate it. We're glad to hear you find the system user-friendly. We understand the importance of having flexible date and time options, especially for part-time positions that occur on specific days over several weeks. We're always looking to improve, and your input is invaluable to us.

Would you mind popping us an email at schools@teacherbooker.com? We'd love to explore your feedback further and see if we can make something work that better fits your needs.

Thanks again,
Jemma

Rated 5 out of 5 stars

Happy using Teacher Booker

I find Teacher Booker fairly straight forward, now that we have got in to the way of using it. Any issues that I have had are answered quickly through the chat.

1 December 2023
Unprompted review
Teacher Booker logo

Reply from Teacher Booker

Thank you for taking the time to leave us a review, it really is appreciated

Rated 5 out of 5 stars

New to Teacher Booker and Highly Recommend

This was a new system introduced for our use and the level of information provided and training given was excellent. Teacher Booker staff are very quick to respond to questions raised via their online chat function and there is also a wide range of self help topics which offer guidance and solutions. The system is very easy to navigate and enjoyable to use.

30 November 2023
Unprompted review
Teacher Booker logo

Reply from Teacher Booker

Thank you Jonathan, that is so great to hear!

Rated 5 out of 5 stars

Easy to Use

Easy to Use. Productive as produces a result by the end of the day, usually.

30 November 2023
Unprompted review
Teacher Booker logo

Reply from Teacher Booker

Thank you for taking the time to leave a review it is much appreciated.

Rated 1 out of 5 stars

So many flaws…

I agree with the other one star review I’m afraid. It seems like a “fastest finger” gets the job-so if you are not able to access your emails until the end of the day you stand little chance of getting the job. Then there’s the back and forth of inviting, confirming, accepting and so on (I’ve waited so long for a response that I’ve accepted another job Witt another company). When I raised this with Norfolk county council they suggested I go round to the schools I want to work at with my CV which surely defeats the object..? I work for another supply agency which when given an offer I accept or decline-just a shame that they take a huge commission. An aside is that even when I have put the dates in I’m available I get sent jobs outside of these-so annoying! Has to be a better way of getting supply work Teacher Booker??

28 November 2023
Unprompted review
Teacher Booker logo

Reply from Teacher Booker

Dear Jane,

Thank you for your feedback regarding your experience using the Teacher Booker Supply Pools platform. We are always looking for ways to improve, and your honest review is invaluable in this process.


We understand your concerns about the "fastest finger" approach to job allocation. Creating a fair and efficient system for distributing supply work opportunities is a central concern of ours and of our Local Authority and Multi Academy Trust partners when they use our platform to implement a Supply Pool.  There are several job posting workflows that the system accommodates, and we strive to optimise each to the requirements of each particular deployment. However, we realise that not every approach will suit everyone's schedule. and we continue to iterate based on feedback like yours.

Regarding the process of inviting, confirming, and accepting jobs, The two step process allows for greater flexibility of being able to apply for multiple jobs and then accept the job that is best suited.



We also take note of your frustration with receiving job offers outside your specified availability. Our team is currently working on the notification system to better align with the preferences and schedules of our users, ensuring that you only receive relevant job notifications.


Thank you again for your feedback, and please feel free to reach out to us with any further concerns or suggestions.

Best regards,
Jemma

Rated 1 out of 5 stars

Works for some, but not all

Excellent customer service, but the system is designed for the schools and not supply teachers.
If the schools receive a lot of applications then how are they going to make their decision???
It should be the first person who applies for the job (in a large supply pool) gets it.
Otherwise, they are going to use the profile picture to make a judgement and they may "favour" a particular look, age, gender, nationality, etc.....
Changes need to be made to the system so that there is equality and it is being monitored.

1 May 2023
Unprompted review
Teacher Booker logo

Reply from Teacher Booker

Thank you for taking the time to share your feedback about Teacher Booker’s supply booking platform. We genuinely appreciate your positive remarks about our customer service, and we're committed to ensuring that all our users have a positive experience.

We understand your concerns regarding the job assignment process. Our platform is used across a number of different UK MATs and Local Authority areas which each have different job assignment processes in place. The platform is designed to provide schools with a variety of options, allowing them to choose the best fit for their specific needs. However, we recognise the importance of ensuring a fair and unbiased job assignment process.

Ensuring equality and fairness is of utmost importance to us. We are committed to continuously improving our platform to address concerns like yours. Rest assured, we are actively looking into ways to monitor and ensure that the job assignment process across all Supply Pools remains as unbiased and equitable as possible.

Once again, thank you for your feedback. We value your insights and will use them to enhance our platform for the benefit of all users. Please do contact us at support@teacherbooker.com should you wish to discuss this further.

Rated 5 out of 5 stars

I love working with teacher booker

I love working with teacher booker. The staff are really friendly and helpful. The system works well and I like the transparency of it. I have had plenty of work offers since joining and am confident I will continue to do so. Excellent company.

25 August 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

Lovely staff, great customer service, quick, efficient and thorough. Not loads of work coming in just yet but I am very confident that I'm in good hands.

1 June 2022
Unprompted review
Rated 5 out of 5 stars

Teacher booker is the best agency that…

Teacher booker is the best agency that I came across in September 2021. Their transparency about job offer, role for supply staff and the support are outstanding. Their salary is higher compare to other agencies I have worked with. I started as a Ta for a Sen school now I have a permanent and full contract job from the school. Thank you Ollie for this great opportunity through teacher booker.

12 December 2021
Unprompted review

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