Teachable Reviews 

1,112
•
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Evaluating 188 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the platform easy to navigate, appreciating the smooth user experience and solid features available for building and selling online courses. Many people state that the customer support staff can be very responsive, caring, and helpful when assistance or technical guidance is needed. However, some customers also noted frustrating issues with customer service, pointing out long delays and slow response times when trying to resolve problems. A few other people also felt that the software can feel convoluted, complicated, and occasionally difficult to navigate for those who are less experienced with technology.

What people talk about most

User experience

People report ambiguous experiences with user experience, as some consumers find the platform offers a smooth... See more

Customer service

Users describe ambiguous interactions with customer service, as some reviewers experience quick replies,... See more

Website

Reviewers highlight ambiguous aspects of website, with some consumers praising the user-friendly interface... See more

Service

Reviewers mention ambiguous feedback about service, with some people praising the superb support, fast email... See more

Reviews shaping this summary

Rated 3 out of 5 stars

It's maybe to advanced form, I'm finding it very hard to navigate. I've paid for a whole month at $89, which seemed kinda pricey, and now foe some reason I've paid for another. I still haven't managed... See more

Company replied

Rated 3 out of 5 stars

Your customer service is the worst I’ve experienced for a platform I pay this much for every month. There should be 24-hour chat support — waiting until the next day is unacceptable. I like muc... See more

Company replied

Rated 3 out of 5 stars

Your pricing is unbelievably high. And even worse, the increases are huge when you decide to make the monthly subscriptions even higher. Your platform definitely offers a convenience for entrepr... See more

Company replied

Rated 4 out of 5 stars

Teachable does a nice job on the actual selling side - checkout, payment plans, subscriptions, and the student experience all feel well thought out. My main hesitation would be the transaction fee on... See more

Company replied


Company details

  1. Software Company

Written by the company

Create professional, beautiful online courses and coaching services with Teachable. Get everything you need to take your business to the next level with tools for independent entrepreneurs looking to turn their knowledge into income and share what they know.

Teachable: Online Courses and Coaching

Written by the company

Share what you know.™
Create online courses and coaching services. Transform your experience and know-how into a thriving knowledge business.

Contact info

3.3

Average

TrustScore 3.5 out of 5

1K reviews

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3.3

All reviews

(1,112)

165 reviews in the last 12 months

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Rated 1 out of 5 stars

I am unable to find the training videos…

I am unable to find the training videos for the pre-selling my course and just how to setup my landing page or just use Teachable in my account. There should be an area that

8 November 2025
Teachable logo

Reply from Teachable

Hi there, I am sorry that you're having trouble finding resources! We'll be happy to point you in the right direction. You can access our Help Center here: https://support.teachable.com/en/collections/13696551-get-started. Please also feel free to reach out to Support for assistance!

Rated 5 out of 5 stars

User friendly

User friendly, results are looking great so far.

13 November 2025
Teachable logo

Reply from Teachable

Thank you for taking the time to share your feedback. We appreciate you choosing to use our platform!

Rated 5 out of 5 stars

I am using Teachable since 2021 and I…

I am using Teachable since 2021 and I absolutely love it.
For a wile I was thinking to change platform as I am not utilizing the landing pages, but have them build outside the platform.

But then I thought. I have more then 2.000 students and nobody ever complained that they couldn’t enter the library or open a lesson or access a course.

Like no one!

There was no reason to change something that was working so well!

I will be here with my Video Courses for long time to come 😊

Thanks for making creator a space so efficient!

Sofia

18 November 2025
Teachable logo

Reply from Teachable

Hello Sofia, thank you so much for taking the time to share your feedback! We appreciate you choosing to use our platform and are very glad to hear that you and your students are enjoying it!

Rated 1 out of 5 stars

A huge waste of valuable time with Sunny

I spent a lot of time with Sunny trusting that it was providing correct information only to learn that everything Sunny stated was incorrect, misleading ,and not doable. It is also frustrating to learn that teachable has so many limitations including but not limited to not being able to choose the curriculum on a sales page without restricting the entire curriculum. It appears every time I need to do something that should be simple it's not something teachable can provide despite all of the modern technology that exists today. And human customer service hours should be expanded.

16 November 2025
Teachable logo

Reply from Teachable

Hi LD, thank you for sharing this feedback. I’m sorry for the experience you had with our AI assistant. Our team is reviewing this now, and we’ll reach out to you directly to follow up. We’ll also be passing your feedback to the appropriate teams so we can continue improving. We’ll be in touch soon.

Rated 5 out of 5 stars

Great service!

My question was answered quickly, and overall, the platform is really great!

18 November 2025
Teachable logo

Reply from Teachable

Hi there, thank you for taking the time to share your feedback with us! We appreciate you choosing to use our platform.

Rated 5 out of 5 stars

So far a ckear and easy interface

So far a ckear and easy interface

18 November 2025
Teachable logo

Reply from Teachable

Hi there, thank you very much for taking the time to share your feedback! We appreciate you choosing to use our platform.

Rated 1 out of 5 stars

its very poor site i think very bugs in…

its very poor site i think very bugs in this site

16 November 2025
Unprompted review
Teachable logo

Reply from Teachable

Hi Ali, I'm sorry you've had to deal with this frustration, and that's absolutely not how we want your experience at Teachable to go. Can you email producthelp@teachable.com with more info about your issue and we will look into it ASAP. - Mary

Rated 1 out of 5 stars

Sneaky and dishonest

I have just deleted my school after a few years. They don't help you; in fact, their customer service is bogus. You can send as many messages as you want; they won't get replied to. The last straw was this year, when they decided to move me to a higher plan, with out my permission. I was not consulted or asked if I wanted it, Tehy were just ready to make a move on my bank account. Stay away from this platform. Do your research and read the thousands of horror stories, even on YouTube!

13 November 2025
Teachable logo

Reply from Teachable

Hi there, we’re sorry to hear about your experience. Our team is reviewing this now, and we’ll be reaching out to you directly to follow up. We'll be in touch soon.

Rated 1 out of 5 stars

Can’t speak to live reps

Can’t speak to live reps, false advertisement everywhere

11 November 2025
Teachable logo

Reply from Teachable

Hi there, thanks for your feedback! We will be happy to investigate this and will reach out to you directly. We’ll be in touch soon.

Rated 1 out of 5 stars

IMPOSSIBLE TO GET HELP

I had my course up Since August 2024. So far I have sold $450 worth of courses. 6 months later I only received $90 in payment TOTAL. Obviously something is wrong. It is IMPOSSIBLE to get help, chat or email.
This is the worst. I am considering moving back to my previous platform.

21 August 2025
Teachable logo

Reply from Teachable

Hi there, I am sorry for the delay you experienced with support. We are investigating this now and will reach out to you directly. We’ll be in touch soon.

Rated 2 out of 5 stars

I’m trying to offload my information…

I’m trying to offload my information and no one is contacting me to support. Please do so. Otherwise the program is great

4 November 2025
Teachable logo

Reply from Teachable

Hi Dr. Coburn, we are investigating this now and will reach out to you directly. We’ll be in touch soon!

Rated 5 out of 5 stars

Kind

Kind, fast and efficient

29 October 2025
Teachable logo

Reply from Teachable

Hi Angela, thank you for taking the time to share your feedback! We really appreciate you choosing to use our platform.

Rated 5 out of 5 stars

Lovely experience

Lovely experience

6 November 2025
Teachable logo

Reply from Teachable

Hi Pat, thank you for taking the time to share your feedback! We appreciate you choosing to use our platform.

Rated 1 out of 5 stars

Teachable is frustrating and wastes my…

Teachable is frustrating and wastes my work time.
So many things don't work and are confusing and it costs a fortune, not worth it. Run away. Support is often not available and unresponsive. The ai chat bot has given me incorrect information and it's over-the-top-helpful language while not helping at all is super annoying.

6 November 2025
Teachable logo

Reply from Teachable

Hi there, I am sorry for the delay you experienced with support. We are investigating this now and will reach out to you directly. We will also pass your feedback on our AI to the team so we can continue to improve that resource. We’ll be in touch soon.

Rated 5 out of 5 stars

Sunny was my AI assistant

Sunny was my AI assistant, nice!

5 November 2025
Teachable logo

Reply from Teachable

Hello Eva, thank you for taking the time to share your feedback! We appreciate you choosing to use our platform!

Rated 2 out of 5 stars

The price has gone up and the offerings…

The price has gone up and the offerings are diminished. I probably won't be continuing when my current subscription expires.

5 November 2025
Teachable logo

Reply from Teachable

Hi Debbie, thanks so much for your feedback; we will reach out to you directly. We will also pass your pricing feedback to the team. We'll be in touch soon.

Rated 5 out of 5 stars

I love Teachable

Teachable is always trying to do a better job, always evolving and growing. They are my partner in my business.

4 November 2025
Teachable logo

Reply from Teachable

Thank you so much for taking the time to share your feedback. We truly appreciate you choosing Teachable and are so glad to be your partner in business!

Rated 3 out of 5 stars

Okay platform

Platform as a whole is okay but Teachable is slow to respond to service tickets and there are simple bugs in the platform around module skipping and certificates that aren't being fixed, but greatly devalue courses and the user experience.

5 November 2025
Teachable logo

Reply from Teachable

Hi James, I’m sorry for the delay you experienced with support and for the frustration caused by the issues you mentioned around module skipping and certificates. We’re looking into this now and will reach out to you directly.

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