The premium package was great. It would be nice if it remembered your previous deductions from last year. Instead of asking what form do you want, it should ask you. I also didn't appreciate being hi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About TaxSlayer
Written by the company
100% accurate. Maximum refund guaranteed.

TaxSlayer is an easy-to-use online tax filing platform with unlimited support at a fraction of the cost of the competition. Trusted for over 50 years, the Augusta-based tech company successfully completed more than 11 million federal and state e-filed tax returns in 2023 and processed $20 billion in refunds.
Guaranteed Maximum Refund
Simple. 100% Accurate. Maximum Refund Guaranteed.

Contact info
945 Broad St, 30901, Augusta, GA, United States
- (706) 922-6741
- support@taxslayer.com
- taxslayer.com
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Gave me a more expensive option than…not convenient
Gave me a more expensive option than needed and would not let me switch

Reply from TaxSlayer
I have used this software for a few…
I have used this software for a few years now. I am always satisfied with the price, and the guided path when doing my taxes online. I love having the feature of the assistant at the top of my fingers in case of a question arises, it's quick response helps me get through it quickly and accurately. I will definitely refer my friends and family and lbe sure to let them know how easy it is and how efficient your software is. Very very satisfied. Thank you Taxslayer !
everything was simple
Great and very calming and fast
Always easy directions
TaxSlayer was easy to use with clear…
TaxSlayer was easy to use with clear instructions and minimal effort and time. The service simply walks you through the process and provides all the required information needed for a return.
Too expensive almost 200 dollars to…
Too expensive almost 200 dollars to your taxes that was why i always used taxslayer
I do my taxes every year with…
I do my taxes every year with TaxSlayer. Find the website easy to use. Reasonable pricing.
Piece of cake
It was so easy but I did however get confused about this insurance form stuff we have to have now. Once I got it to walk me thru t was a piece of cake
For the last 20 years I’ve used turbo…
For the last 20 years I’ve used turbo tax, so the bar is very low.
easy
First, it was stress-free. You guys made it easy and simple to do it yourself with the necessary documents. I will do TaxSlayer
next year. Thanks for your professionalism.
For expats like me
1.For expats like me, w permanent residence abroad, this app was ANNOYING! I suggest it be revised in EVERY place that asks for an address and a phone number (which I no longer have in the U.S.)
2. Also, it did not even allow me to select the "start FREE" product and insisted on "Classic".
3.Even though their customer service was quick to respond, they clearly ignored the fact that they advertise a promo code, which I qualified for,and was told twice, I didn't!

Reply from TaxSlayer
Easy to use and very straight forward.
Text layer was OK if you experienced…
Text layer was OK if you experienced problems I need help you don’t have the access to help but ask questions unless you upgrade and pay your higher fee if you have any problems using their system, it should be free for them to give you an explanation of what’s wrong and how to fix it
Really expensive for nothing special
Really expensive for nothing special. Paying to do your taxes to pay more taxes is a cruel joke.

Reply from TaxSlayer
Ease of use and reliability.
Ease of access. Ease of use. Thoroughness. Constant communication with the site user. I’ve used TaxSlayer for the past few years and have been very impressed with the quality and ease of use and reliability.
It is very easy to navigate the process…
It is very easy to navigate the process of filing return. My problem is being able to print a copy for my file.
Free file for federal AND Maryland…
Free file for federal AND Maryland state. Most other companies that I researched did not have free state returns for MD, even when planning to use free file. The process to create an account and file from start to finish was extremely quick. I waited until April 15th at 9pm to file (yikes!), and I finished filing in about 15 minute from the time I created my account. My federal and state return was accepted the same night. Also, there was no sneaky up charges or confusing pop-ups, which really helped.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







