My contact Sajina was excellent in all interactions. Prompt at replying to my questions and guided me through the process in a clear and concise way. The web based mail system is also perfect at keepi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The wonderful thing that I have experienced with TaxAudit is that when I have faced an audit or other issues with state or federal income taxes, TaxAudit people have provided the help I needed to res... See more
Company replied
My tax professional Kat Ching was extremely easy to work with. She was always ‘on top of correspondence’ and always prompt and responsive. She gave good professional advice and always knew what forms... See more
Company replied
Iris was excellent. She research my tax return and came prepared to the call appointment with exactly the information I needed. Her expertise was exceptional! I’m am so thankful I signed up for Tax... See more
Company replied
Company details
Written by the company
TaxAudit deals with the IRS and state taxing authorities, so taxpaying individuals and small businesses don’t have to. As the largest tax representation provider in the country, TaxAudit handles more audits than any other firm and also offers Tax Debt Relief Assistance to taxpayers who owe back taxes to the IRS or state government. Our customers receive expert tax representation and relief from the nightmare of facing the IRS alone.
TaxAudit
Written by the company
- Tax Debt Relief -- We help you find the best solution to get your IRS or state tax debt paid off. Honest answers, no-surprises pricing, and personalized solutions from the tax professionals you trust. Prepaid Audit Defense -- Pay one low fee to defend your tax return in the event of a future audit. With over 12 million members, we handle more audits and notices than any other tax firm.
Audit Defense Membership Satisfaction Guaranteed
May cancel within 30 days of purchase
At TaxAudit, we strive to provide our members with professional audit representation and the best possible service available. If, for any reason, you are dissatisfied with our audit defense membership, you may cancel your TaxAudit Audit Defense Membership within 30 days of purchase.
Contact info
600 Coolidge Drive, Suite 300, 95630, Folsom, United States
- 800-922-8348
- customer.service@taxaudit.com
- taxaudit.com
4.8
Excellent
2K reviews
Replied to 80% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from TaxAudit
Thank you, Federico! We are happy we were able to help!
- TaxAudit Team
Reply from TaxAudit
Thank you so much, Andre! We appreciate you being a customer with us!
- TaxAudit Team
Thank you Jay (Jayasree)!
11 June 2025
Reply from TaxAudit
Thank you so much, Amber! We appreciate you trusting us with your case!
- TaxAudit Team
Lynne was responsive and competent
Lynne was responsive and competent. Very pleased with the work.
11 June 2025
Reply from TaxAudit
Thank you so much, Samuel! We're happy we were able to help!
- TaxAudit Team
Carol was absolutely amazing and very…
Carol was absolutely amazing and very knowledgeable of what was the issue and how to address it
9 June 2025
Reply from TaxAudit
Thank you so much, Olive! We appreciate you trusting us with your case and are happy we were able to help!
- TaxAudit Team
A+ Experience
Tax Audit was great to work with. They always responded quickly and worked with me and the IRS to resolve my issues. I would definitely recommend adding this service!
6 June 2025
Reply from TaxAudit
Thank you for taking the time to leave a review, Nicholas! We appreciate you being a member with us and trusting us with your case!
- TaxAudit Team
Donovan handled everything for us
Donovan handled everything for us and greatly reduced the stress of the IRS inquiry. His communication was EXCELLENT! Very pleased with the service.
5 June 2025
Reply from TaxAudit
Thank you for taking the time to post a review, James! We appreciate you being a member with us!
- TaxAudit Team
Eda is very thorough in handling my…
Eda is very thorough in handling my case. Very easy to send messages and always got quick replies from Eda.
It is worthwhile to subscribe for tax audit when filing taxes personally without going to professional tax agents.
I am filing taxes myself for last 25 years using TurboTax online and this is the first I made errors.
Thank you very much Eda.
29 May 2025
Reply from TaxAudit
Thank you for taking the time to leave such a kind, thoughtful review! We appreciate you trusting us with your case and are happy we were able to help!
- TaxAudit Team
Lynn was responsive
Lynn was responsive, focused, forthright and professional. I was very pleased.
5 June 2025
Reply from TaxAudit
Thank you so much, Richard! We are so pleased we were able to help!
- TaxAudit Team
Results achieved.
27 May 2025
Reply from TaxAudit
Thank you, Gordon! We appreciate you taking the time to leave a review!
- TaxAudit Team
Deysi Duke was incredible and resolved…
Deysi Duke was incredible and resolved my issue and it was immediately accepted by IRS. She did an amazing job.
3 June 2025
Reply from TaxAudit
Thank you so much, HK! We are happy we were able to help!
- TaxAudit Team
After filing my 2024 taxes
After filing my 2024 taxes, I received a letter from the IRS informing me that I had made a mistake in my filing and that they had reduced my refund by $681.90. After I contacted Tax Audit, they contacted the IRS and about a month later I received another check for $681,90 from the IRS. I was impressed with the speed, efficiency, and knowledge shown by Tax Audit personnel.
2 June 2025
Reply from TaxAudit
This is so wonderful to hear, Coy, thank you! We appreciate you being a member with us and are happy we were able to help!
- TaxAudit Team
The team made the process so easy
The team made the process so easy. Communication and keeping me informed was excellent!
15 May 2025
Reply from TaxAudit
Thank you so much, Arezoo!! We appreciate you taking the time to leave a review!
- TaxAudit Team
Great communication and personable…
Great communication and personable staff. They were terrific!
22 May 2025
Reply from TaxAudit
Thank you so much, Travis! We appreciate the kind review and are happy we were able to help!
- TaxAudit Team
Jennifer was awesome!
Jennifer was awesome!! Very informative and clear instructions to walk you through the whole process.
29 May 2025
Reply from TaxAudit
Thank you, Samantha! We appreciate you trusting us with your case!
- TaxAudit Team
Since I started subscribing this Audit…
Since I started subscribing this Audit Service Protection program to this point where the needed audit services still on going . I can share my experience with them ( audit team) that their outstanding customers services has been delivered. And I am looking forward that it will stand out that way until the very end . I do appreciate them well and thankful for what they are doing and wish them the best that they all deserved.
27 April 2025
Reply from TaxAudit
Thank you so much, Rodante! We appreciate you being a customer with us and are grateful you trusted us with your case!
- TaxAudit Team
Delayed/disputed refund
Not a classical audit problem but the team was proactive and attentive.
21 May 2025
Reply from TaxAudit
Thank you so much, Jonathan! We appreciate you being a member with us!
- TaxAudit Team
Keith was awesome!
Keith was quick to act, promptly answered all of our questions and ensured that we had everything in line.
23 May 2025
Reply from TaxAudit
Thank you for taking the time to leave a review, Nancy! We appreciate your feedback and are happy we were able to help!
- TaxAudit Team
Tuong was excellent
Tuong was excellent. He explained every step of the process and kept me informed. I highly recommend TaxAudit. The audit was settled in my favor.
23 May 2025
Reply from TaxAudit
Thank you so much, Ricky! We appreciate you trusting us with your case and are happy it resulted in a favorable outcome!
- TaxAudit Team
Customer service was excellent
Customer service was excellent. They were fast and efficient. Took all my stress and worry away . Would highly recommend this service.
15 April 2025
Reply from TaxAudit
Thank you so much, Jennifer! We appreciate you being a member with us and trusting us with your case!
- TaxAudit Team
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