Zenwork Tax1099 Reviews 

472
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 171 reviews, reviewers overwhelmingly had a great experience with this company. Customers found the platform incredibly easy to use, simplifying complex tasks and making the process stress-free. Many appreciated its intuitive design, which helped them understand what was needed and saved significant time compared to other methods. Reviewers also consistently highlighted the affordability and cost-effectiveness of the service, often noting it was much cheaper than alternatives. However, some customers also noted significant dissatisfaction with customer service, citing difficulties reaching support through chat or phone, and experiencing unresponsiveness. A few other people also felt that the website's layout and navigation could be confusing or non-intuitive, making it challenging to find their way around or use the system effectively at times.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, with many finding the platform easy, intuitive, and... See more

Website

Users describe ambiguous interactions with the website, with many finding it intuitive, easy to navigate, and... See more

Service

Customers consistently note ambiguous experiences with service, with some reviewers praising it as a "turnkey... See more

Price

Customers had positive experiences with price, finding the service inexpensive, affordable, and... See more

Customer service

People report negative experiences with customer service, citing a general lack of support and difficulty... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Probably a whiz for a techy person, but I am not one so it took me a little while to figure it out. The Youtube video was helpful but the woman's voice on the video was not very clear.

Company replied

Rated 4 out of 5 stars

Tax1099 is easy to use once you get used to the interface. It's a great solution for small or independent business owners.

Company replied

Rated 5 out of 5 stars

As a small business owner, it can be overwhelming to manage tax filing requirements. Zenwork Tax1099 makes submitting 1099s a breeze. It has an easy to use interface, it makes it easy to understand... See more

Company replied

Rated 5 out of 5 stars

As a small business owner, anything that simplifies compliance and takes stress off my plate is a win — and Tax1099 does exactly that. Tax1099 is incredibly easy to use and completely takes t... See more

Company replied


Company details

  1. Tax Preparation Software
  2. Accounting Software Company
  3. Business to Business Service
  4. Cloud Computing Service
  5. Tax Preparation

Written by the company

Tax1099.com, powered by Zenwork, Inc., is an IRS-approved eFile provider for informational returns. We make it easy to file 1099s, W-2s, the 1040s, and other 40+ state and federal forms quickly and accurately. By blending tax knowledge and technology, we offer excellent tools that ensure compliance, accuracy, and speed. •eFile 1099s, W-2s, 1040s and 40+ state and federal forms • IRS-approved eFiling; offers secure and accurate filing • Streamlined interface; simple, fast, and easy to use • Secure and reliable system that helps you ensure compliance with IRS regulations • 10+ years of experience in tax processing and customer service; with 150,000+ satisfied customers. • Affordable pricing; with multiple payment options


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

472 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(472)

173 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super quick and easy!!

Super quick and easy!!! Love all the quick helpful info available on all of the fields.

2 February 2026
Unprompted review
Zenwork Tax1099 logo

Reply from Zenwork Tax1099

Thank you for taking the time to share this. We’re really glad to hear that Tax1099 worked well for you and met your expectations.

Our goal is to make tax information reporting simpler and more reliable, so feedback like this helps reinforce that we’re on the right track. We appreciate your trust and look forward to supporting you in the future.

Rated 5 out of 5 stars

I've used Zenwork Tax1099 for a few years

I've used Zenwork Tax1099 for a few years now and find them safe, easy to navigate, and efficient. Happy to support and recommend to others.

2 February 2026
Unprompted review
Zenwork Tax1099 logo

Reply from Zenwork Tax1099

Thank you for taking the time to share this. We’re really glad to hear that Tax1099 worked well for you and met your expectations.

Our goal is to make tax information reporting simpler and more reliable, so feedback like this helps reinforce that we’re on the right track. We appreciate your trust and look forward to supporting you in the future.

Rated 5 out of 5 stars

Fast & easy!

2 February 2026
Unprompted review
Zenwork Tax1099 logo

Reply from Zenwork Tax1099

Thank you for taking the time to share this. We’re really glad to hear that Tax1099 worked well for you and met your expectations.

Our goal is to make tax information reporting simpler and more reliable, so feedback like this helps reinforce that we’re on the right track. We appreciate your trust and look forward to supporting you in the future.

Rated 5 out of 5 stars

I've used many tax sites over the years…

I've used many tax sites over the years and this one was easy to navigate and easy to understand. This made this tax season much easier.

2 February 2026
Unprompted review
Zenwork Tax1099 logo

Reply from Zenwork Tax1099

Thank you for taking the time to share this. We’re really glad to hear that Tax1099 worked well for you and met your expectations.

Our goal is to make tax information reporting simpler and more reliable, so feedback like this helps reinforce that we’re on the right track. We appreciate your trust and look forward to supporting you in the future.

Rated 5 out of 5 stars

Awesome customer support

The customer support person, Shirley, was awesome. So helpful and patient as she walked me through the steps I needed to do. Clearly knowledgeable and so very pleasant and professional. It's easy if you know what to do, but confusing if you don't.

1 February 2026
Unprompted review
Zenwork Tax1099 logo

Reply from Zenwork Tax1099

Thank you for taking the time to share this. We’re really glad to hear that Tax1099 worked well for you and met your expectations.

Our goal is to make tax information reporting simpler and more reliable, so feedback like this helps reinforce that we’re on the right track. We appreciate your trust and look forward to supporting you in the future.

Rated 5 out of 5 stars

Very handy tool to process 1099s

2 February 2026
Unprompted review
Zenwork Tax1099 logo

Reply from Zenwork Tax1099

Thank you for taking the time to share this. We’re really glad to hear that Tax1099 worked well for you and met your expectations.

Our goal is to make tax information reporting simpler and more reliable, so feedback like this helps reinforce that we’re on the right track. We appreciate your trust and look forward to supporting you in the future.

Rated 5 out of 5 stars

Helped me accomplish my tax filing.

2 February 2026
Unprompted review
Zenwork Tax1099 logo

Reply from Zenwork Tax1099

Thank you for taking the time to share this. We’re really glad to hear that Tax1099 worked well for you and met your expectations.

Our goal is to make tax information reporting simpler and more reliable, so feedback like this helps reinforce that we’re on the right track. We appreciate your trust and look forward to supporting you in the future.

Rated 5 out of 5 stars

Stress Free Solo Proprietor

I had to file federal paperwork for a subcontractor for the first time as a solo proprietor. After worrying about using another federal form filing company, I discovered that Zenwork Tax 1099 was incredibly easy to use and just took five minutes to finish. This includes filling out the form, sending it to the IRS, and sending it to the receiver both via USPS and electronically. I'm sold and will definitely utilize them again in the future.

2 February 2026
Unprompted review
Zenwork Tax1099 logo

Reply from Zenwork Tax1099

Thank you for taking the time to share this. We’re really glad to hear that Tax1099 worked well for you and met your expectations.

Our goal is to make tax information reporting simpler and more reliable, so feedback like this helps reinforce that we’re on the right track. We appreciate your trust and look forward to supporting you in the future.

Rated 5 out of 5 stars

This is my second year using Tax 1099…

This is my second year using Tax 1099 for my small business. It is so easy and simple, you dont have to pay a monthly subscription. I highly recommend it to someone who does their own accounting. I hate most accounting software (like QuickBooks) because they have astronomical monthly subscriptions, and you HAVE to use their entire ecosystem just to format a 1099. It will cost you hundreds. This is SO simple, figure out how much you have paid your person over the year and then input their w9 infomation. DONE! Instead of spending 1000s over the year with quickbooks subscriptions just do the simple accounting with excell and pay the $37.00 like I did for the six 1099s. HIGHLY RECOMMEND. Honestly, one of the only business tools I know that isn't a money-grabbing scam behind a paywall subscription and an overly designed app.

2 February 2026
Unprompted review
Zenwork Tax1099 logo

Reply from Zenwork Tax1099

Thank you for taking the time to share this. We’re really glad to hear that Tax1099 worked well for you and met your expectations.

Our goal is to make tax information reporting simpler and more reliable, so feedback like this helps reinforce that we’re on the right track. We appreciate your trust and look forward to supporting you in the future.

Rated 5 out of 5 stars

It was great

2 February 2026
Unprompted review
Zenwork Tax1099 logo

Reply from Zenwork Tax1099

Thank you for taking the time to share this. We’re really glad to hear that Tax1099 worked well for you and met your expectations.

Our goal is to make tax information reporting simpler and more reliable, so feedback like this helps reinforce that we’re on the right track. We appreciate your trust and look forward to supporting you in the future.

Rated 1 out of 5 stars

A scam.

Feels like a scam.
I submitted forms using Zenwork Tax1099. six days ago. My dashboard shows "submitted" but not "IRS accepted". I've reached out to the customer service but have received no response.

2 February 2026
Unprompted review
Zenwork Tax1099 logo

Reply from Zenwork Tax1099

Hi Sam, thanks for sharing your feedback, and we’re sorry for the inconvenience this caused. We hope our customer support team was able to resolve the issue.

If you have any questions or run into anything else, we’re here to help.

Rated 1 out of 5 stars

Paid for services NOT received

Paid for services, never received the services. Cannot reach support even when sending several emails to several email addresses, using their online chat (ai) and calling the customer service number (also ai), never able to communicate with anyone!! TERRIBLE!!

31 January 2026
Unprompted review
Zenwork Tax1099 logo

Reply from Zenwork Tax1099

Hi Cyndee, we’re sorry you had this experience, and we understand how frustrating that must have been. We hope our customer support team was able to resolve the issue.

If you have any questions or run into anything else, we’re here to help.

Rated 5 out of 5 stars

Great program easy to use.

2 February 2026
Unprompted review
Zenwork Tax1099 logo

Reply from Zenwork Tax1099

Thank you for taking the time to share this. We’re really glad to hear that Tax1099 worked well for you and met your expectations.

Our goal is to make tax information reporting simpler and more reliable, so feedback like this helps reinforce that we’re on the right track. We appreciate your trust and look forward to supporting you in the future.

Rated 5 out of 5 stars

Easy to nevigate and takes only minutes.

1 February 2026
Unprompted review
Zenwork Tax1099 logo

Reply from Zenwork Tax1099

Thank you for taking the time to share this. We’re really glad to hear that Tax1099 worked well for you and met your expectations.

Our goal is to make tax information reporting simpler and more reliable, so feedback like this helps reinforce that we’re on the right track. We appreciate your trust and look forward to supporting you in the future.

Rated 1 out of 5 stars

HORIBLE BEYOND BELIEF!

I had to create an account simply to download a doc that they could have easily emailed me!

This despite the person creating the tax document provided them my email address to provide me a copy of the document. I further found the layout and navigation of their site completely 'horrible' and non-intuitive to find my way around. Finally, it took me 5 emails (back and forth) to "support" to cancel the account that I did not need nor ever wanted. I'm sure they just want to sell my info and they likely do all their customers.

Horrible beyond belief! Lots of other great business for this type of service out there!

31 January 2026
Unprompted review
Zenwork Tax1099 logo

Reply from Zenwork Tax1099

We understand your frustration and appreciate you sharing your experience. We’re sorry to hear that the process felt difficult and inconvenient.

Creating an account is required to ensure tax documents are delivered securely, remain accessible in one place, and are received by the correct individual or business. We take data security and privacy very seriously and use these measures to protect sensitive tax information.

That said, we regret that the navigation and account cancellation process caused additional frustration. Your feedback has been shared with our team so we can continue improving the experience.

Rated 5 out of 5 stars

Easy to use system

1 January 2026
Unprompted review
Zenwork Tax1099 logo

Reply from Zenwork Tax1099

Thank you for taking the time to share this. We’re really glad to hear that Tax1099 worked well for you and met your expectations.

Our goal is to make tax information reporting simpler and more reliable, so feedback like this helps reinforce that we’re on the right track. We appreciate your trust and look forward to supporting you in the future.

Rated 1 out of 5 stars

PERSONAL INFORAMTION CONCERN

It was the final few days to file my 1099s for contractors, and after ordering the physical forms from the IRS, I realized it was more than I wanted to deal with under a tight deadline. I decided to submit everything electronically using Tax100.com.

That decision turned out to be a mistake.

I spent close to an hour carefully entering my data, only to reach a point where I needed assistance because my state requires an additional form. That should have been a simple question. Instead, I was routed to an AI chatbot.

The chatbot was so ineffective that it actively eroded any trust or confidence I had in the platform. Each missed or irrelevant response raised more concerns, not only about usability, but about privacy and data security. When a service is handling sensitive tax and personal information, vague or incorrect answers from a bot are unacceptable.

What should have been a straightforward filing process became frustrating, time-consuming, and unsettling enough to make me question whether this is a service I would ever use again.
Even worse, I explicitly requested that my account and all associated personal information be deleted. Instead of honoring that request, I continue to receive spam emails prompting me to send out my 1099s.

At this point, my personal information appears to be sitting with a company that offers no meaningful human support, no accountability, and no clear indication of who is actually responsible for safeguarding that data. That is not just frustrating, it is concerning. Obviously, I would never recommend this company; in fact, I would warn people NOT to use it.

30 January 2026
Unprompted review
Zenwork Tax1099 logo

Reply from Zenwork Tax1099

Hi Clarence, We’re truly sorry for the frustration this caused, especially during a time-sensitive filing period. This is not the experience we want for our customers, and we understand how concerning it is when you’re unable to get clear, human support while handling sensitive information.

We take your feedback around support, communication, and data privacy very seriously. Our team will be reaching out to you directly to review your concerns, provide the assistance you needed, and address the account and communication issues you mentioned.

We appreciate you bringing this to our attention and the opportunity to follow up with you personally.

Rated 5 out of 5 stars

In my first year as a flower farmer

In my first year as a flower farmer, this was extremely easy. I was so terrified of making a mistake and was feeling overwhelmed. My friend referred me to this site and it was a breeze! And soooo affordable, too!

31 January 2026
Unprompted review
Zenwork Tax1099 logo

Reply from Zenwork Tax1099

Thank you for taking the time to share this. We’re really glad to hear that Tax1099 worked well for you and met your expectations.

Our goal is to make tax information reporting simpler and more reliable, so feedback like this helps reinforce that we’re on the right track. We appreciate your trust and look forward to supporting you in the future.

Rated 1 out of 5 stars

Misleading pricing

31 January 2026
Unprompted review
Zenwork Tax1099 logo

Reply from Zenwork Tax1099

Hi Aster, we apologize that you felt the pricing was misleading. We have requested for your details via the Trustpilot platform. Once we receive it , we will ask one of our representative to reach out to you at the earliest.

Rated 5 out of 5 stars

The software was easy to use

The software was easy to use. It made filing for multiple individuals less hectic and I saved a lot of time.

31 January 2026
Unprompted review
Zenwork Tax1099 logo

Reply from Zenwork Tax1099

Thank you for taking the time to share this. We’re really glad to hear that Tax1099 worked well for you and met your expectations.

Our goal is to make tax information reporting simpler and more reliable, so feedback like this helps reinforce that we’re on the right track. We appreciate your trust and look forward to supporting you in the future.

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