tapin.gg Reviews 

2,058
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 678 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being genuine, highly skilled, and professional, offering detailed insights and clear lessons to help improve gameplay. The user experience is frequently highlighted as positive, with many appreciating the supportive environment, efficient service, and the ability to communicate directly with sellers and support. Reviewers often describe the service as excellent, noting the helpfulness of the support team and the overall enjoyable and insightful sessions. However, some customers reported issues with account purchases, stating that accounts became inaccessible, leading to inconvenience and loss of access. There were also mentions of slow support responses and concerns about staff interactions, including unacknowledged feedback and issues with account restrictions, which some felt indicated areas for improvement in professional standards.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, friendliness, and skill.... See more

User experience

Users describe positive interactions with user experience, highlighting the platform's efficiency and... See more

Service

Customers consistently note positive experiences with service, often highlighting the helpfulness and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the communication with admins... See more

Product

Consumers find the product to be positive, with many praising the players and coaches for their skill and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Xuxu Is such a genuine, highly skilled and experienced Jungle coach that has catered to my jungle climb needs. Adapting to playstyles that relate to the current game and meta, learning new macro, to... See more

Rated 5 out of 5 stars

I had a really good experience with KataKing (LianHua). It was very insightful and they paid so much attention and even offered a longer session than what's advertised. I would 100% recommend selectin... See more

Rated 5 out of 5 stars

Buying accounts here in Tapin, is not only safe and secure but it’s actually Legit. I was a little scared at first but after buying my first bulk of accounts, I saw that this is a legit business and I... See more

Rated 5 out of 5 stars

The manager of this site was super helpful even though I made a huge mistake on my part. My original review was for another site by the name of Tapin Shop. The manager reached out, helped me with my i... See more

Company replied


Company details

  1. Gaming service Provider

Written by the company

TapIn matches gamers with better teammates in 1-click.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(2,058)

620 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Too much $ wasted

It's more anxiety because their teamates can't carry. Not only do i need to worry about my LP, but then now i also have to worry about wasting money since the teamates are not that good.

21 May 2026
Unprompted review
tapin.gg logo

Reply from tapin.gg

Hi James, I really understand where you're coming from — you came to Tapin to take the stress out of the game, and instead it added more. That's the exact opposite of what we're here for, and I'm genuinely sorry we let you down.

The whole point of Tapin is to make gaming feel fun again, not to add financial anxiety on top of ranked frustration. You deserved better, and that's on us.

I'd love to personally make this right. Reach out to me directly on Discord (infinity2504) or at infinity@tapin.gg — I have a gift waiting for you and I'll make sure we find you a teammate that actually fits your playstyle and level.

You shouldn't have to settle for a bad experience. Let me fix it. 🙏

Rated 1 out of 5 stars

I bought an account fell in love with…

I bought an account fell in love with it then the original owner took it back tappin never refunded me very unprofessional I tried to get another account and it was blocked they wouldn’t give answer I wouldn’t buy from them again #scammers

25 January 2026
Unprompted review
tapin.gg logo

Reply from tapin.gg

Hi Amber, I completely understand how frustrating that must have been — you found someone you genuinely connected with and then lost access without a resolution. That's not okay, and I hear you.

I do want to clarify that this Trustpilot page is for Tapin.gg — our gaming companionship platform — not shop.tapin.gg, which is a separate service. Based on your experience with account purchases and ownership transfers, it sounds like your interaction may have been with shop.tapin.gg.

That said, I'm not going to brush you off with that. I'd genuinely like to look into what happened and see if there's anything we can do for you. Please reach out to me directly on Discord (infinity2504) or at infinity@tapin.gg and I'll personally investigate your case.

You deserved better, and I want to make sure you're taken care of. 🙏

Rated 5 out of 5 stars

Coach MarsheL

I enjoyed every second of the time I spent with my coach and found it super helpful to have some insight on how I can improve and how to play like a high level player big shout out to MarsheL if you have the chance definitely check him out

25 May 2026
Unprompted review
Rated 5 out of 5 stars

Dracula did a 2h in depth session he…

Dracula did a 2h in depth session he made me understand early game with camille, and told me all the macro mistakes i did in depth and now i have the blueprint to climb!! TYSM. Also btw he saved my kids rfom a car accident and returned with my dad truly the goat

24 May 2026
Unprompted review
Rated 5 out of 5 stars

I chose Dracula in Tapin for my…

I chose Dracula in Tapin for my teammate of the day, we not just had a blast, the guy is literally a 1v9 machine, and the humor is 10/10 we played a lot that we did not notice the time, banger session, banger teammate 10/10.

23 May 2026
Unprompted review
Rated 5 out of 5 stars

katakingxd is a solid midlander/Kat…

katakingxd is a solid midlander/Kat main that is a solid coach, easy to communicate with, and is a very solid player that makes Tappin a very reputable platform to team up with players with years of experience and ask questions to further help with your performance. I wouldn’t want to play with anyone else or any other platform.

23 October 2025
Unprompted review
Rated 5 out of 5 stars

LianHua is the best!

LianHua is an outstanding Tapin employee who plays with incredible efficiency and skill. Easily the best Katarina player I’ve ever seen. Beyond being highly talented, he’s also super friendly and genuinely passionate about the game, which makes every interaction enjoyable. I would absolutely recommend him to anyone looking for one of the best experiences Tapin.gg has to offer.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

I had an amazing time with LianHua

I had an amazing time with LianHua. He really carried my game and provided incredibly fast service throughout. Everything was smooth, efficient, and enjoyable from start to finish. I truly appreciate the effort and I would definitely recommend him to anyone looking for a great experience.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Good

Good, fast and reliable. Also, LianHua has proven to be consistent, fast with replies, understanding and trustworthy

22 May 2026
Unprompted review

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