My buys from TapeandMedia.com have all been extremely good. They always have what I want in stock and at a good price. They ship my orders right out, arriving quickly. I like dealing with reputable co... See more
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TapeandMedia.com has always given me excellent service. My orders usually ship the same day and arrive promptly. I've never had a problem with their products or services.
Web site indicated product was in stock. Placing online order was easy. Shipped the same day the order was placed (even though the order wasn't placed until after noon) and received the next day (ev... See more
Customer support was outstanding. I ordered DLT media which was no longer in stock. They immediately reached out, even followed up twice to provide alternate options and ensure I was getting what I... See more
Company details
Written by the company
TapeandMedia.com is a small business located in Austin, TX. The company was founded in 2000 in Redding, Connecticut. We moved into a warehouse in Danbury, CT in 2003, then in 2005 we expanded and opened an office and warehouse in Austin, Texas. The Danbury warehouse is now closed but we still have staff in Connecticut. While our main office and warehouse are in Austin, Texas, we have arrangements with more than 10 regional warehouses located throughout the United States. Often, we will drop ship your order from one of the regional warehouses to expedite delivery. We do our best to make certain that you receive all the items you ordered as quickly as possible. Please keep in mind that occasionally we may split your order into multiple packages from different warehouses. We can ship to virtually any address in the United States and its Territories. We also ship to APO/FPO addresses. Other than these, we do not ship outside of the United States.
Contact info
1611 West 5th Street, Suite 441, 78703, Austin, United States
- (877) 938-0901
- sales@tapeandmedia.com
- tapeandmedia.com
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Excellent service and quick turn around.
Had great experiences with…
Had great experiences with TapeandMedia. Highly recommend.
Tapes pricing
Tapes pricing, Free barcode labeling, great to purchase. Good customer service, response by delay in email made me 5 to 4 stars.
A pleased always returning customer
I have been shopping with Tape and Media for years...They Always have what I need and ship it out to me pronto...Their products are top notch...Thanks much Tape and Media for your great service!!!
Quality product and great service...
They really helped me as a first time…
They really helped me as a first time buyer of LTO tapes & labels. Very quick (and patient) with responses.
Will definitely be buying from them again as need arises.
Very Easy to order and shipping time…
Very Easy to order and shipping time was great
Second to none in service.
I have been buying tapes from these guys for years and I always get great service. I appreciate their effort in helping me.
Exceptional customer service
Exceptional customer service! Very attentive, responsive, and aware that efficiency is key.
Excellent customer service and orders…
Excellent customer service and orders ship the same day for me. thank you.
Good customer service
Good customer service. Prompt response to emails and in resolving problems.
Quick and easy transaction
Quick and easy transaction. Delivered when promised.
They always take care of me we've been…
They always take care of me we've been doing business for over 10 years. I wish everyone's customer service was this good.
Always prompt and the merchandise is…
Always prompt and the merchandise is easy to find and has detailed information about the products to assist in making the best choice.
Good prices, fast shipping.
Fair prices, have what we need in stock, ships quick, all name brand media.
They had to email me to make LT0 barcode lables, process went very fast, machines read the barcode easily, expertly applied, no edges sticking out.
Happy Customer
I contacted customer service, they were very nice and answered all of my questions. My Sony DVD-R arrived and were the exact match.
Shipped very quickly
Shipped very quickly. The staff were friendly and answered immediately. They accommodated our requests without hesitation as well. Will be using this company from now on for our LTO needs.
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