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Tangem Reviews 876

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 4 out of 5 stars

I really love the Tangem wallet. I love the fact that it is in card form which can be accessed via mobile, it makes it much more user friendly compared to ledger or Trezor which are also great cold st... See more

Company replied

Rated 1 out of 5 stars

Ordered set of 3 tangem cards. They do not operate properly. All 3 will not activate. I contacted customer service numerous times. They will not provide a replacement or refund without timely video pr... See more

Company replied

Rated 4 out of 5 stars

I bought a tangem wallet which is now 11 days late for delivery. Was delivered today, unfortunately have to dock 1 star because I contacted customer service 3 times and only received 1 reply. Doesn... See more

Company replied

Rated 5 out of 5 stars

I'm a man of 72 who knows very little about crypto and wallets but found the set up and transfer of crypto to my wallet straight forward and easy and hopefully will feel the same when i carryout the r... See more

Company replied

Company details

  1. Cryptocurrency Service
  2. Alternative Financial Service
  3. Asset Manager Service
  4. e-Commerce Service
  5. Electronics Store
  6. Software Company

About Tangem

Written by the company

Tangem Wallet is a cold wallet built with you in mind. Wear it, use it, hide it—your crypto, your custody. Get Tangem

Tangem Wallet brings a new level of simplicity, security, and accessibility to managing digital assets. It empowers you with complete control and independence in managing your assets with just a tap. Tangem Wallet is perfect for both newcomers, offering ease of use, and experienced crypto users, providing robust security and flexibility.

Each Tangem Wallet set can include up to three Cards or one Ring with two Cards. This versatile combination allows you to choose the best setup for your needs, with smart backup technology and an optional seed phrase for added security. Rest easy knowing your digital assets are protected against loss or theft.

Zero out of 2,000,000 cards have been hacked since inception.

At the heart of every Tangem Wallet is a powerful, certified chip developed in collaboration with Samsung Semiconductor. Every card comes with an inbuilt chip, taking the form of a 1 x 1 mm microcomputer.

Users want simplicity, reliability, and robust security without the hassle of handling cumbersome devices. This is why they choose Tangem. 🔥

If you use Tangem Wallet, you do not need to move your tokens out to swap them on exchanges. You can do that right in the app with Tangem Express. It helps select the best rates from a list of integrated homegrown DEX and CEX exchanges.

Everything can be done inside your wallet. You are completely protected.

About Tangem

Written by the company

Unmatched Security for Your Digital Assets
With Tangem Wallet, your private key is generated and stored directly on the device, ensuring it never leaves - set it up with seedphrase or go seedless, the choice is yours. This secure setup keeps your digital assets safe. Tangem Wallet has received top industry recognition, achieving the highest certification level (EAL6+) among competitors, with firmware audited by the renowned Kudelski Security lab.
Everything You Need in One Device
Manage tokens across 70+ blockchains all from a single device. Tangem Wallet gives you seamless access to DeFi, NFTs, decentralized exchanges, and more. Forget about wires, batteries, or Bluetooth. All you need is your smartphone, blending the convenience of a hot wallet with the security of cold storage.
Effortless and Fast Transactions
Tap your Tangem Wallet on your mobile device, and you’re ready to go. Use the Tangem App to buy, sell, transfer cryptocurrency, and interact with dApps securely. Purchase crypto with Apple Pay, Google Pay, or credit/debit cards, and enjoy an easy sell-back to fiat. Tangem Wallet integrates fully with WalletConnect for smooth crypto management.
Simple and Secure Backup Solution
Use a second & third Tangem Wallet Card as a backup. No need for paper, photos, or seed phrases. This smart backup solution ensures your assets stay secure with zero hassle.
Built to Last with a 25-Year Warranty
Tangem Wallet is IP68-rated for durability, offering the highest level of environmental protection in hardware wallets. With its robust construction and extensive warranty, it’s a reliable choice for long-term asset security. Tangem Wallet makes a thoughtful gift for any occasion, perfect for any crypto asset enthusiast.

Charging?

Today, hardware wallets come in different shapes and sizes, but what are crypto users looking for in a hardware wallet? What do they really want?

Today, hardware wallets come in different shapes and sizes, but what are crypto users looking for in a hardware wallet? What do they really want?
Users want simplicity, reliability, and robust security without the hassle of handling cumbersome devices. This is why they choose Tangem.

Contact info

Promotion box for Tangem

Tangem. Your wallet.

A cold wallet built for you. Your crypto, your custody.

You should know

4.1

Great

TrustScore 4 out of 5

876 reviews

5-star
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1-star

Replied to 98% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

GREAT

Easy to set up and use

14 January 2026
Tangem logo

Reply from Tangem

Dear Customer,

Thank you for sharing your positive feedback with us! We're happy to know that you enjoy using our product.

Rated 5 out of 5 stars

Happy Purchase – Highly Recommended

Great experience with Tangem! The packaging was clean and professional, and the cards look high quality with a nice design. Everything arrived safely and exactly as expected. Easy to use and feels secure. Very happy with this purchase and would recommend it to others.

14 December 2025
Tangem logo

Reply from Tangem

Dear Customer,

Thank you for sharing your positive feedback with us! We're happy to know that you enjoy using our product.

Rated 5 out of 5 stars

Wow, I made the right choice!!

Wow. I wasn’t sure I could set up my wallet alone. I went thru a tutorial and it was a breeze. So thankful. I studied for 4 months before I decided on which cold wallet to use. I made the right choice!!!!!

13 December 2025
Tangem logo

Reply from Tangem

Dear Customer,

Thank you for sharing your positive feedback with us! We're happy to know that you enjoy using our product.

Rated 5 out of 5 stars

I did some research and found Tangem…

I did some research and found Tangem was a Web3 decentralized wallet, so I purchased the cards received them with 1 week. Easy to set up so hopefully my cypto is safer on Tangem

6 January 2026
Tangem logo

Reply from Tangem

Dear Customer,

Thank you for sharing your positive feedback with us! We're happy to hear that you enjoy using our product.

Rated 5 out of 5 stars

Superb

Superb wallet

31 December 2025
Tangem logo

Reply from Tangem

Dear Customer,

Thank you for sharing your positive feedback with us! We're happy to hear that you enjoy using our product.

Rated 5 out of 5 stars

It is convenient and safe to use and…

It is convenient and safe to use and very comfortable.

6 January 2026
Tangem logo

Reply from Tangem

Dear Customer,

Thank you for sharing your positive feedback with us! We're happy to hear that you enjoy using our product.

Rated 1 out of 5 stars

Your wallet is compromised

Your wallet is compromised. I possess my card and have my phone, yet my wallet has been hacked, and funds have been transferred out without my consent or card or face id

4 January 2026
Unprompted review
Tangem logo

Reply from Tangem

Dear Customer,

We appreciate your feedback, and it’s very important for us to investigate and take action regarding the issue you're facing. Please send the details to support@tangem.com, and our team will reply to you ASAP.

Rated 5 out of 5 stars

It was my dream to start spending in…

It was my dream to start spending in California with my Tangem. Lol it finally happened

3 January 2026
Unprompted review
Tangem logo

Reply from Tangem

Dear Customer,

Thank you for sharing your positive feedback with us! We're happy to hear that you enjoy using our product.

Rated 5 out of 5 stars

ItIt was an excellent process

It was an excellent process; my product arrived in perfect condition. The UX/UI of this product is an absolute marvel.

31 December 2025
Tangem logo

Reply from Tangem

Dear Customer,

Thank you for sharing your positive feedback with us! We're happy to hear that you enjoy using our product.

Rated 4 out of 5 stars

Good experience overall but shipment…

Good experience overall but shipment was about five days later than original time frame.

21 December 2025
Tangem logo

Reply from Tangem

Dear Customer,

We appreciate your feedback. Please send the details to store@tangem.com, and our team will reply to you ASAP.

Rated 5 out of 5 stars

Very easy setup

Very easy setup, convenient form factor. Great reviews for a reason.

27 December 2025
Tangem logo

Reply from Tangem

Dear Customer,

Thank you for sharing your positive feedback with us! We're happy to hear that you enjoy using our product.

Rated 5 out of 5 stars

Efficient in delivery

Efficient in delivery. Easy to use. Sleek and secure. Best in keeping your crypto offline.

26 December 2025
Tangem logo

Reply from Tangem

Dear Customer,

Thank you for sharing your positive feedback with us! We're happy to hear that you enjoy using our product.

Rated 5 out of 5 stars

Safe,secure

Safe,secure

24 December 2025
Tangem logo

Reply from Tangem

Dear Customer,

Thank you for sharing your positive feedback with us! We're happy to hear that you enjoy using our product.

Rated 5 out of 5 stars

Easy to set up

Easy to set up. Easy to store. Easy to use.

23 December 2025
Tangem logo

Reply from Tangem

Dear Customer,

Thank you for sharing your positive feedback with us! We're happy to hear that you enjoy using our product.

Rated 4 out of 5 stars

The idea of the Tangem Pay is great

The idea of the Tangem Pay is great, crypto you actually use, not just hold.

18 October 2025
Unprompted review
Tangem logo

Reply from Tangem

Dear Customer,

Thank you for sharing your positive feedback with us! We're happy to hear that you enjoy using our product.

Rated 1 out of 5 stars

The company sold my information & shipping thru tampering channels

The company sold my information to a third party scam operation. The fraudster sent me a text message before my package had shipped that they would be receiving my order in another province. At the end of the shipping process the package went thru South Africa postal service. Customs apparently tampered with the product. As the products were wrapped in thin heat shrink wrap. No thick packaging with hologram sticker seals to prove manufacture sealed the product. Installation set-up with the cards was unsuccessful. Tangem support and Tangem store no support for fixing this . Tickets have been created with there email supports. I've been left with Tangem support escalating the problem to a escalate team. It has been 3 days no updates and 2 tangem wallets I don't feel safe using.

27 November 2025
Unprompted review
Tangem logo

Reply from Tangem

Dear Customer,
Thank you for sharing your feedback.

After reviewing the communication, we can see that our team responded to your inquiry promptly and explained in detail that you did not receive tampered cards. Your cards are completely original and brand-new.
Please review our response and reply via email if you have any further questions – our team is always ready to help!

Rated 5 out of 5 stars

Setup was straightforward and the…

Setup was straightforward and the virtual Visa card worked on my first try. Pretty impressed so far!

26 October 2025
Unprompted review
Tangem logo

Reply from Tangem

Dear Customer,

Thank you for sharing your positive feedback with us! We're happy to hear that you enjoy using our product.

Rated 5 out of 5 stars

I 've been waiting for something like…

I 've been waiting for something like Tangem Pay for a while. Spending USDC directly from a self-custody wallet feels like a big step forward.

5 December 2025
Unprompted review
Tangem logo

Reply from Tangem

Dear Customer,

Thank you for sharing your positive feedback with us! We're happy to hear that you enjoy using our product.

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