Terrible terrible company that profits on diabetics and offers less than the bare minimum. The pump itself works great, but good luck getting supplies. They lie about fixing your orders and how prescr... See more
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❌👎❌👎❌👎They make the worst insulin…
❌👎❌👎❌👎They make the worst insulin pump in the WORLD, the thing is a piece of GARBAGE. The company does not even listen to its customers. Their insulin pump, should be thrown in the TRASH, they should try to design a new insulin pump from fresh and then maybe they could be a halfway decent company but that would never happen. For some reason they actually think they're insulin pump is good when the thing is just a pile of junk. ❌👎❌👎❌👎❌👎
Not a single one of their products work
Not a single one of their products works correctly, patronize customers every step, and will make you call their deserted hotline number for every single issue. I have NEVER encountered a company with worse service or products. Literally nothing works the way it should. Greedy lazy bostards that are happy to extort their patients. Disgusting quality honestly.
Tandemdiabetes.com...you're OUT!
If I could rate this company with a zero, I would. I think their customer service really stinks. Surely, I am not the only customer that is having a problem with their product. They care nothing about "repeat customers" and they got the insurance companies bidding for their poor service. It amazes me that this company can produce such a sophisticated piece of equipment (insulin pump), but can't even get the simplest part of it (the clip to attach to your clothing) to function. All they want to do is tell you what you can buy to make their equipment work. If that is the case, why can't they "buy" the part and put it on their equipment. Believe me, when this final year is over, I will be going back to Medtronic.
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