Tales Reviews 10,284

TrustScore 4 out of 5

3.8

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See what reviewers are saying

Rated 5 out of 5 stars

Hi, I'm really disappointed by the unprofessional experience I have had with Tales.dk A customer service which send automatic email to their customers, ignored my emails, when I was asking for news... See more

Rated 2 out of 5 stars

Books are fine, delivery and communication was not ok. For me its like scam. I was just really annoyed by the fact that the delivery comes from abroad. For me it was expected with a fully localized sh... See more

Rated 2 out of 5 stars

I have ordered books and after a couple of days I received a message saying they are actually not in stock. I expressed my wish to cancel the order and received answer within 3 days saying that the bo... See more

Rated 5 out of 5 stars

I ordered from them because it was the only store I could find selling Julian Glander's book. It arrived super quick, books in perfect condition :) I can only recommend them

Company details

  1. Book Store

Written by the company

Vi har alt hvad du søger indenfor bøger, e-bøger, lydbøger og spil. Samtidigt gør vi alt for at yde den bedste kundeservice og tilbyde dig den bedste pris! Så søger du billige bøger så besøg tales.dk.


Contact info

3.8

Great

TrustScore 4 out of 5

10K reviews

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Rated 5 out of 5 stars

Great buy!!

First time ordering from this company and very pleased, kept me informed of delivery, and delivered on time, well packaged too. Would certainly use this company again. Thank you!

11 February 2022
Rated 1 out of 5 stars

Never received my order

Never received my order, instead was sent somebody else's order, still waiting for a refund, avoid!!!

3 February 2022
Tales logo

Reply from Tales

Hi Leanne
We're terribly sorry about this. For some reason, our supplier mixed up your addresses, which shouldn't happen.
We had to source the lost package before we could give you the refund, and you were credited shortly thereafter. We apologize again.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, my book was delivered next day in excellent condition. The print is actually large enough for me to read (sight impaired) so I am very happy. Would recommend Tales for all reading requirements.

3 February 2022
Rated 5 out of 5 stars

I ordered 7 hard to find books and…

I ordered 7 hard to find books and Casper promised me that they will all arrived in time for Christmas. I almost lost hope and was stressed that it won't arrived on time

It finally arrived today, so I am happy and satisfied.

23 December 2021
Unprompted review
Rated 1 out of 5 stars

Have not received my order after 1 month

I ordered a book on November 23rd and have not received it 1 month later, even though the confirmation email said it would take 2-4 days to deliver it! I wrote to the company but have not received a reply from customer service...

20 December 2021
Unprompted review

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