Tales.com Reviews 

381
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 313 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the conversation cards and attractive boxes, noting how wonderfully they spark deep dialogues and truly memorable moments with family and friends. Many people also describe the support team as extremely helpful, kind, and genuinely responsive when assisting with various requests or unexpected order problems. However, some customers also noted frustrating issues regarding shipping delays, meaning packages occasionally failed to arrive in time for important seasonal holidays. A few people mentioned that orders sometimes got lost in transit, requiring extra follow-up communication to successfully arrange replacements or full refunds.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the great quality of the boxes... See more

User experience

Reviewers mention positive feedback about user experience, noting that it does exactly what is expected and... See more

Order

People report ambiguous experiences with order, as opinions are sharply divided regarding delivery times and... See more

Customer service

Users describe positive interactions with customer service, consistently praising the super responsive team... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many consumers praising lightning fast shipping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was having dinner with 11 college freshmen who had only known each other for a week. We did one round where everyone asked one question and everyone answered all questions. This set the stage for... See more

Rated 5 out of 5 stars

Fast delivery. Great quality boxes and cards. Had lots of fun not only answering the original questions posed but then expanding on the questions opening up whole dialogues about different topics. Als... See more

Rated 5 out of 5 stars

Over the holidays my daughter, her husband, and two kids (ages 11 and 13) came from Germany for a visit. My thirteen year old granddaughter began asking questions from the family set. It turned i... See more

Rated 5 out of 5 stars

Actually for us, since we were all tied up cooking, ONE person did the card pulling and we were able to work the kitchen AND answer the questions. Sometimes it is tough to get enough people to sit do... See more


Company details

  1. Toy and Game Manufacturer

Written by the company

Tales sells card games for better conversations that turn ordinary moments into meaningful connections. With decks designed for couples, families, friends, and everyone in between, Tales helps you skip the small talk and dive into the conversations that actually bring people closer together. The Couples Edition helps partners move beyond small talk and into the questions that strengthen relationships—from playful "would you rather" scenarios to deeper explorations of dreams, values, and shared memories. It's date night in a box, minus the awkward silences. The Family Edition gets everyone off their devices and actually talking to each other (yes, even the teenagers). With questions tailored for all ages, it turns dinner time into an adventure of stories, laughter, and those "I never knew that about you!" moments. The Life Story Edition is perfect for capturing the wisdom and memories of parents and grandparents before those stories are lost. It's like having a loving interviewer guide you through the moments that shaped someone's life. The Friends Edition brings the laughs with hilarious hypotheticals, outrageous "most likely to" questions, and the kind of ridiculous debates that turn any hangout into an instant party. Perfect for game nights, road trips, or when you just need to roast your friends in the most loving way possible. Plus the Kids and Teens Editions give young people age-appropriate prompts that help them develop emotional intelligence, practice self-expression, and build stronger connections with family and friends. Each deck transforms ordinary moments into extraordinary conversations, one card at a time.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

381 reviews

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No recent history of asking for reviews

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Replied to 2% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(381)

319 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic cards that my children and I…

Fantastic cards that my children and I love. They usually ask for them to come out at dinner time, and we really get to know each other, in ways that really matter. And the connection time is invaluable. I will be definitely be purchasing more of these as gifts for my friends with kids, I highly recommend them!

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Sparks our imagination

The book arrived quickly. Our imaginative 4 year old granddaughter came soon thereafter. My husband, our granddaughter and I took turns telling stories based on the prompts. She caught on right away and loved it. (So did we!)

18 March 2026
Unprompted review
Rated 5 out of 5 stars

I am a fan

I am a fan. I’ve bought several versions of your cards, & they’re all great. Conversation is immediately more interesting with prompts from your sets. I love them all.

17 March 2026
Unprompted review
Rated 1 out of 5 stars

I purchased the marriage cards for a…birthday/marriage gift!!

I purchased the marriage cards for a birthday gift on the 19/2. I waited for 3 weeks, no delivery even though the tracking number said they were delivered. I contacted them, they said they were out of stock and would be re stocking on the 10/3 (thks for the update!!). They were not going to contact me, just accept thie update that it was delivered.
It is now the 18/3 and I still have not recieved them and no tracking number or update! For a gift that had the potential for a wonderful connection has been utterly tarnished by such a poor communication and delivery service. I recommend going to the source and avoiding purchasing from Tales. They have very poor service

18 March 2026
Unprompted review
Tales.com logo

Reply from Tales.com

Hello Mikey,

Thank you so much for sharing your feedback on your Tales order! We're sorry the experience fell so short, especially for such an important occasion.

We'd love to make this right for you. Please email us at hello@tales.com with your order number and our team will be happy to assist.

The Tales Team

Rated 1 out of 5 stars

Ordered my item in January but it never…

Ordered my item in January but it never arrived, Jefferson at Tales assured me that another would be sent again but since then there has been complete radio silence and no communication whatsoever despite numerous chasers to Tales. I am resigned to losing the £32 I spent on the cards and postage , lesson learned, do not order from this company.......

17 March 2026
Unprompted review
Rated 5 out of 5 stars

My girl opened up

I feel that this is a great way to help children open up. My daughter loved it and wants to play daily. I can see that she thinks about it and then answers. So far it's been enjoyable for both. She didn't know things about me. It's a great bonding game.

2 March 2026
Unprompted review
Rated 1 out of 5 stars

Ordered 7th of Feb

Ordered 7th of Feb. No delivery. I had to chase them to enquire as to missing order. Tales AI bot said that there were issues and offered refund or just wait. I opted to wait. Still waiting. Obviously spend all their money on spamming socails and email accounts and not enough on actually manufacturing the product they market.

7 February 2026
Unprompted review
Rated 5 out of 5 stars

5 year old loves it!

Our 5 year old has been enthusiastically participating and requests it from time to time at dinner - and it really helps her open up / talk about stuff. (It does also often sink into potty humor, which I try to remind myself is just a phase).

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience with shipping, customer service, and content of the decks. One of the decks (questions for couples) was fantastic, and we use it often. The other deck we got didn't end up fitting our needs, but the team was very kind and helpful to get the issue resolved.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Easy to orderQuality

Easy to order, arrived and looks as expected.
Feels like quality product and love the questions I see. We did not try it out yet, but expect it will be excellent during our family holiday :-)

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Loved these

Loved these. Played with 10 year old grandson and grandpa. Grandson listens intently to the stories from both of us. He had big smiles with the question about imagination, like who would you have dinner with. And what would you serve in a water fountain instead of water. Can't wait to play with the grandgirls.

27 February 2026
Unprompted review

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