Tales.com Reviews 

381
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 313 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the conversation cards and attractive boxes, noting how wonderfully they spark deep dialogues and truly memorable moments with family and friends. Many people also describe the support team as extremely helpful, kind, and genuinely responsive when assisting with various requests or unexpected order problems. However, some customers also noted frustrating issues regarding shipping delays, meaning packages occasionally failed to arrive in time for important seasonal holidays. A few people mentioned that orders sometimes got lost in transit, requiring extra follow-up communication to successfully arrange replacements or full refunds.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the great quality of the boxes... See more

User experience

Reviewers mention positive feedback about user experience, noting that it does exactly what is expected and... See more

Order

People report ambiguous experiences with order, as opinions are sharply divided regarding delivery times and... See more

Customer service

Users describe positive interactions with customer service, consistently praising the super responsive team... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many consumers praising lightning fast shipping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was having dinner with 11 college freshmen who had only known each other for a week. We did one round where everyone asked one question and everyone answered all questions. This set the stage for... See more

Rated 5 out of 5 stars

Fast delivery. Great quality boxes and cards. Had lots of fun not only answering the original questions posed but then expanding on the questions opening up whole dialogues about different topics. Als... See more

Rated 5 out of 5 stars

Over the holidays my daughter, her husband, and two kids (ages 11 and 13) came from Germany for a visit. My thirteen year old granddaughter began asking questions from the family set. It turned i... See more

Rated 5 out of 5 stars

Actually for us, since we were all tied up cooking, ONE person did the card pulling and we were able to work the kitchen AND answer the questions. Sometimes it is tough to get enough people to sit do... See more


Company details

  1. Toy and Game Manufacturer

Written by the company

Tales sells card games for better conversations that turn ordinary moments into meaningful connections. With decks designed for couples, families, friends, and everyone in between, Tales helps you skip the small talk and dive into the conversations that actually bring people closer together. The Couples Edition helps partners move beyond small talk and into the questions that strengthen relationships—from playful "would you rather" scenarios to deeper explorations of dreams, values, and shared memories. It's date night in a box, minus the awkward silences. The Family Edition gets everyone off their devices and actually talking to each other (yes, even the teenagers). With questions tailored for all ages, it turns dinner time into an adventure of stories, laughter, and those "I never knew that about you!" moments. The Life Story Edition is perfect for capturing the wisdom and memories of parents and grandparents before those stories are lost. It's like having a loving interviewer guide you through the moments that shaped someone's life. The Friends Edition brings the laughs with hilarious hypotheticals, outrageous "most likely to" questions, and the kind of ridiculous debates that turn any hangout into an instant party. Perfect for game nights, road trips, or when you just need to roast your friends in the most loving way possible. Plus the Kids and Teens Editions give young people age-appropriate prompts that help them develop emotional intelligence, practice self-expression, and build stronger connections with family and friends. Each deck transforms ordinary moments into extraordinary conversations, one card at a time.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

381 reviews

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No recent history of asking for reviews

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Replied to 2% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(381)

319 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything is New again

I bought Tales for my wife as a Valentines Day gift and we loved it. After reading a few cards we were talking like we first met. This was the best gift that will keep giving.

Thank you all so much

14 February 2026
Unprompted review
Rated 4 out of 5 stars

We are together a lot in the car

We are together a lot in the car. The political podcasts are always on. I do not not prefer to always listen to them. So today we tried something different. We both drew a card and asked the questions. We really had a great discussion. And because of that, we will continue to do this on the daily.
So thankful fir these cards. Can't wait to try some of the other ones as well.

15 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service in handling broken/ damaged product

I ordered 2 boxes of Tales (Couples & Teens edition) to be gifted for Valentine's Day. The products arrived on time, however one of the boxes were quite damaged. They were not bubble wrapped and went a long way to Malaysia (where I live). I provided my written feedback to Tales and Jefferson replied very promptly with an apology and quickly offering the option to have a replacement or full refund. I appreciate the excellent service from Jefferson, thanks so much!

12 February 2026
Unprompted review
Rated 1 out of 5 stars

Irresponsible, thoughtless questions

I was really looking forward to doing these with my children and when they arrived my six year old and I started going through the kids box. One of the questions is ‘if something happened to your parents, who would you live with?’. I couldn’t believe it. It upset my child and feels like a totally irresponsible question to put in a box that is meant to be lighthearted and enjoyable. What a horrible thing for them to have to have sprung on them while playing a game and have to contemplate. Really unimpressed.

12 February 2026
Unprompted review
Rated 4 out of 5 stars

Good

I bought a digital version that first dowloaded a version where all the cards had the same question but then they sent me a new version that worked perfectly

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Just as great as advertised

As great as advertised. Had so much fun with family version and grandkids. Many laughs and lots of good thinking. A better glimpse into what they are thinking amidst fun. Wish we had more family around, stories fascinating. We are having a reunion in April and just thinking to bring these cards along.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Return Process

Jefferson made the process of a return so simple. It was as easy as an email sent and a very timely response. I highly recommend doing business with this company.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

I ordered 3 sets of Tales cards

I ordered 3 sets of Tales cards after the holidays were over. They seemed like such a good idea for family gatherings. I then decided that I couldn’t keep them at this time. The customer service I received from Jefferson was outstanding. I have no doubt that this is a reputable company, and I will definitely do business with them again in the future.

2 February 2026
Unprompted review
Rated 4 out of 5 stars

Cards are great.

I ordered two card decks and was told that they had both shipped. When the package arrived, only half of my order was inside. I contacted the company, and Bruce quickly rectified the problem and expedited the second half of my order.

13 January 2026
Unprompted review

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