TakeLessons 

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Rated 1 out of 5 stars

The people running the site: BZZZZZZ - They tried to entrap me into letting someone circumvent the system. I told the parent, No, No, No. I would not do that. They (takelessons) informed me..even s... See more

Rated 1 out of 5 stars

So unethical! I bought an initial one-time 3 lesson package to try out online music lessons. It was a one-time purchase. They not only continued to bill me monthly, they set me up for auto-pa... See more

Rated 1 out of 5 stars

Since 2015, I’ve been teaching on TL. With 50 - 5 star reviews later, I’m leaving this program. It all started to go down when Microsoft purchased, student referrals went way down and it is still drop... See more

Rated 3 out of 5 stars

Great teacher, poor customer service Great teacher for my son to learn Saxophone with Teacher Andrew, but they bad faith for the july 4 summer promotion, but even i have all the screen shots for the... See more

Company details

  1. Education & Training

Information provided by various external sources

TakeLessons is an online education marketplace that connects students with the best teachers and classes in hundreds of subjects. From the arts and languages to technology and crafts, students can learn from the best instructors online.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

0 stars

0 stars. They charged me during my free trial and when I went to customer service about it they were rude. Also never recieved my refund.

29 June 2020
Unprompted review
TakeLessons logo

Reply from TakeLessons

Hello Safiyyah,

Thank you for leaving a review. We looked up your account, and you were charged the monthly subscription fee only after your 14-day trial ended. Our manager also made a one-time exception to our refund policy for TakeLessons Live. If you did not receive your refund, please contact our support team.

(619) 560-5693
info@takelessons.com

Kind regards,

Rated 1 out of 5 stars

Best teachers; worst customer service

I’ll give a 5 star for the teachers but a 1 star for the customer service and the platform. I have interacted about 5-6 times by now to make payments (I prefer to not call them but their app has limited functionality; most teachers prefer alternative platforms) - from now on I’ll go online and make payments to avoid their customer service. They (so far, a one man and one woman) appear high strung, robotic, short on time and rushed, answer questions curtly, and when the limitations of their app are mentioned, they don’t even show any interest in knowing what they are or in making it better. I don’t know how they get hired but it’s definitely not for their customer service. I doubt if they are even invested in making their company succeed. The Teachers are outstanding - 5 stars in that department. I gave 1 star so TL can take notice - if they care, which I doubt. Start with automated phone feedback following a call to the customer service. And ACT on the feedback.

28 June 2020
Unprompted review
TakeLessons logo

Reply from TakeLessons

Hello,

Thank you for taking the time to leave a review, and we are happy to learn that your teachers are a great match for you. We have no intention to sound robotic or rushed, and feedback from our customers is very valuable as we continue to improve our website and mobile applications. We will certainly share your experience with our customer support team.

Thanks again for leaving a review!

Rated 5 out of 5 stars

She’s awesome

She’s awesome. Very patient I don’t get things fast and she tries to break it down for me. She knows a lot about music too all genres.

26 June 2020
Unprompted review
Rated 5 out of 5 stars

Chess lessons

My son has been learning chess online for a few months now. We are very happy with the teacher we found on this platform and the audio/video of takelessons

25 June 2020
Unprompted review
Rated 5 out of 5 stars

Having one to one instruction to build…

Having one to one instruction to build a foundation for your language learning is essential. There are a lot of other on-line platforms to supplement your learning that can accelerate your learning. The tutor gives you the basics in pronunciation, tones, grammar etc. that could lead to bad habits.

24 June 2020
Unprompted review
Rated 4 out of 5 stars

The instructors are excellent in…

The instructors are excellent in knowledge, ability, and desire to teach. My only complaint is that after almost 2 years of monthly lessons, if I forget to make a payment I am required to request my instructor accept me before I can make the payment, even 2 weeks before my next lesson requiring payment.

24 June 2020
Unprompted review
Rated 1 out of 5 stars

Take lessons is horrible but my teacher…

Take lessons is horrible but my teacher was good

23 June 2020
Unprompted review
TakeLessons logo

Reply from TakeLessons

Hello Olivia,

Thank you for the time to leave us a review. We would love to hear more about your experience with us when you have the chance.

Kind regards,

Rated 5 out of 5 stars

My experience with finding a music/violin teacher.

My experience with finding a TakeLessons teacher/instructor has been nothing short of miraculous. I am continually astounded as to how someone so skilled and talented also possesses the ability and patience to teach students that run the gamut from preschooler to octogenarian, from struggling novices to gifted potential prodigies. Her (i.e. Chalene's) musical musical prowess and teaching ability completely invalidate the old proverb, "Those that can't do it, teach it". Chalene loves music, plays music extremely well and loves to teach music, which is the perfect combination for a music teacher. Chalene spreads music around like it was candy.

23 June 2020
Unprompted review
Rated 5 out of 5 stars

Kristen is absolutely amazing

Kristen is absolutely amazing! Knowledgeable and kind! I have truly enjoyed opera singing lessons with her and would recommend in a heartbeat!

23 June 2020
Unprompted review
Rated 5 out of 5 stars

My online teacher

My online teacher, Jared was excellent. I took a chance with this online service and it worked out great!

23 June 2020
Unprompted review

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