TakeLessons 

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See what reviewers are saying

Rated 1 out of 5 stars

The people running the site: BZZZZZZ - They tried to entrap me into letting someone circumvent the system. I told the parent, No, No, No. I would not do that. They (takelessons) informed me..even s... See more

Rated 1 out of 5 stars

So unethical! I bought an initial one-time 3 lesson package to try out online music lessons. It was a one-time purchase. They not only continued to bill me monthly, they set me up for auto-pa... See more

Rated 1 out of 5 stars

Since 2015, I’ve been teaching on TL. With 50 - 5 star reviews later, I’m leaving this program. It all started to go down when Microsoft purchased, student referrals went way down and it is still drop... See more

Rated 3 out of 5 stars

Great teacher, poor customer service Great teacher for my son to learn Saxophone with Teacher Andrew, but they bad faith for the july 4 summer promotion, but even i have all the screen shots for the... See more

Company details

  1. Education & Training

Information provided by various external sources

TakeLessons is an online education marketplace that connects students with the best teachers and classes in hundreds of subjects. From the arts and languages to technology and crafts, students can learn from the best instructors online.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Education

Hello I love teaching Arabic, education is my aim I d like to teach online as an Arabic teacher my language is fluent in Arabic you can say that my experience is advanced

16 August 2020
Unprompted review
Rated 1 out of 5 stars

The free trial isn’t really free.

i do not have a computer or a laptop. I have an Ipad and an Iphone. when using the app for ASL the video turns upside down every time. i borrowed a friends computer to see if it would to the same, but i had some luck and was able to join a class without being upside down. i thought you would have addressed this issue the first time i messages your company about this, but it seams you all do not take costumers issued serious. and on top of that i was charged $14.00, i have know idea why. Because I never signed up. I got a free trial and then canceled it after I couldn’t ya my iPad or iPhone without turning it Upside down. if anything i would like my money back. Ya no refunds but when your technology doesn’t work as it should you punish the customer. Working the free trial isn’t really free.

28 July 2020
Unprompted review
TakeLessons logo

Reply from TakeLessons

Hello Lynn,

Thank you for leaving us a review, and we are happy to learn that you were able to take classes on a friend's computer. We automatically switch the orientation of the video feed to horizontal while using our mobile applications; it creates better experience on a smaller screen like an iPhone or iPad. We encourage you to call our support team if you continue to experience

The charge for $14.99 is the monthly membership fee for TakeLessons Live, which is nonrefundable. Here are instructions to cancel TakeLessons Live if you would like to discontinue future charges:

https://support.takelessons.com/hc/en-us/articles/211840366-How-do-I-cancel-my-TakeLessons-Live-membership-

Thank you again for leaving a review.

Rated 1 out of 5 stars

I have a balance of 5 paid lessons that…

I have a balance of 5 paid lessons that were removed from my profile because they went unused over a 2 -3 month timeframe (due to COVID 19 social distancing restrictions). I asked the Take Lessons representative for a credit and was told I couldn’t get one. The lessons were added back to my profile built will be removed again if not used. Not a great customer experience.

15 July 2020
Unprompted review
TakeLessons logo

Reply from TakeLessons

Hello Michele,

Thank you for leaving a review, and we are sorry to learn that you did not have a great experience. Your 5 prepaid lessons never expire and can be used when you are ready to resume. If 90 days pass and there is no activity on your account, the credits are temporarily stored away for safekeeping. If this happens again, please contact the support team to have your credits reinstated.

We have a 90-day refund policy which is outlined on our site and included at the bottom of every email receipt.

Take care,

Rated 1 out of 5 stars

a lot of scammers (students) be careful

6 July 2020
Unprompted review
TakeLessons logo

Reply from TakeLessons

Hello M,

Thank you for leaving a review. Our developers are currently building a way to block all suspicious inquiries sent to our instructors. We tell all instructors to only use our messaging system to speak with prospective students with your safety in mind. In the meantime, if you receive a suspicious inquiry, please use the "report message" feature. Reporting an inquiry closes the thread and helps our developers with the build, so we appreciate it!

Kind regards,

Rated 5 out of 5 stars

A great experience

The webpage of TakeLessons is a convenient way to coordinate schedules with my instructor. I loved working with my cello instructor. Overall, it was a great experience.

4 July 2020
Unprompted review
Rated 1 out of 5 stars

They Will Spam You!!

They spam your email and your phone. You have to put in your email and phone number to get to the actual costs of the lessons. I did that and over the following 48 hours I received 8 emails and three phone calls. And when you try to unsubscribe from emails, you have to input your email to unsubscribe, even though you're clicking on an unsubscribe link in an email they sent.

3 July 2020
Unprompted review
TakeLessons logo

Reply from TakeLessons

Hi Robert,

We are sorry to learn that the number of calls and emails you received from our student counselors appeared as spam, as we do not typically follow up as frequently as mentioned. You can view rates without subscribing to our emails, but a pop-up to sign up for marketing emails will appear while browsing teacher profiles. There is an option to skip this subscription request.

Thank you for your feedback regarding our unsubscribe link and our follow-up attempts.

Kind regards,

Rated 5 out of 5 stars

An easy way to take guitar lessons

Take Lessons is an easy, efficient and relatively hassle free way for me to pursue guitar lessons with a first rate instructor. Managing the lesson schedule is pretty easy for me and my instructor. From my experience, it’s a very well-conceived and well-run site. And my instructor, Dennis Benjamin, is absolutely terrific. Highly recommended.

2 July 2020
Unprompted review
Rated 5 out of 5 stars

I love TakeLessons (as does my wife who…

I love TakeLessons (as does my wife who uses it for clarinst lessons...). My only negative is that occasionally (unpredictably...) I get the email telling me my lesson is coming and I click the link to enter the "waiting room" which says the lesson will start when my teacher arrives. Meanwhile my teacher is waiting for me. On these occasions I have to exit and then log into take lessons (which was not asked for when I clicked the link in the email). Now that I know this is the situation, I just text my teacher (who is AWESOME) to let her know I am waiting... if she says she does not see me, then I know how to handle it.

1 July 2020
Unprompted review
Rated 5 out of 5 stars

Great use of market

The world wide pool of potential tutors gives a wide range of choices. There are lower priced tutors who are just getting started and may turn out to be gems. Then there are slightly higher priced tutors with more experience. The market keeps the prices fair and quality high. Both my tutors are fun and engaging and make learning fun.

1 July 2020
Unprompted review
Rated 4 out of 5 stars

The Take Lessons App does not work as…

The Take Lessons App does not work as well as the website when it comes to rescheduling or cancelling lessons.

30 June 2020
Unprompted review
TakeLessons logo

Reply from TakeLessons

Hi Sharon,

Thank you for sharing. We allow students the ability to cancel or request to reschedule lessons online or from our mobile applications for iOS and Android. We would love to hear more from you about your experience on our site.

Take care,

Rated 5 out of 5 stars

Excellent customer support!

I've had many companies take advantage of me during the Corona virus, which has cost me hundreds of dollars in disrupted and non-refundable services. NOT Take Lessons! They are very fair in their dealings and always put the customer first. I highly recommend them to anyone looking for this type of service.

30 June 2020
Unprompted review
Rated 4 out of 5 stars

The platform makers it easy to manage…

The platform makers it easy to manage lessons with my instructor, esp. the reminder emails. Being able to have online video lessons has been wonderful! However, the connectivity of the platform and quality of video and sound can sometimes be a problem; at times, one of us is unable to connect properly (we might have video but no audio), or the images may be really fuzzy. Overall, however, not only is my instructor phenomenal, but the actual website and services make the entire experience so easy!

30 June 2020
Unprompted review

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