TailoredCanvases Reviews 1,106

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting that the canvases are beautiful, well-made, and accurately depicted on the website. Many consumers are delighted with their purchases, finding them to be stunning works of art that enhance their homes. The ordering process is often described as easy, and the delivery service is frequently highlighted for its speed and reliability, with items arriving on time and well-packaged. Reviewers also commend the exceptional customer service for being prompt, helpful, and going above and beyond to resolve issues. However, some customers also noted issues with product quality, describing canvases as pixelated or not matching the advertised images. A few people experienced problems with damaged deliveries. There were also instances where customer service was criticized for being unhelpful, particularly regarding refund requests for unsatisfactory products, with some reviewers feeling that the company pushed for replacements or discounts instead of processing refunds.

What people talk about most

Product

Users describe positive interactions with the product. Many customers praise the beautiful artwork, vibrant... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the excellent quality of the canvases,... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight the ease of... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the quick and timely arrival... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the promptness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've purchased 2 prints now. The first arrived with no problems in a timely manner. The second appeared to have been damaged either while being created or packaged. I immediately contacted support for... See more

Company replied

Rated 5 out of 5 stars

This 48x24 Angelic Realm piece is absolutely stunning. It’s exactly as pictured. Beautiful soft warm colors make it so soothing.. Quick shipping reasonably priced and quick response time from customer... See more

Company replied

Rated 5 out of 5 stars

The overall experience in all phases was excellent!! We were looking for a fireplace mantle piece for the eating area just off the kitchen that encompasses thanking the Lord for the food that nourishe... See more

Company replied

Rated 5 out of 5 stars

I had such a wonderful experience with this company. From start to finish, the customer service was exceptional. Philip went above and beyond to help with my order, and it truly made a lasting imp... See more

Company replied


Company details

Written by the company

We started as a small Etsy shop with a big dream: to turn meaningful moments into beautiful, personalized canvas art. What began as a handful of custom designs quickly resonated with thousands. Over time, word spread—our handcrafted canvases weren’t just decorations; they were gifts that told stories. More than 60,000 sales and 20,000 glowing reviews later, we knew it was time to grow. That passion for creating art that celebrates life, love, and legacy led us to launch our own online store. Today, Tailored Canvases proudly delivers high-quality, custom-made prints that bring personality and warmth to every space. Whether it’s a farmhouse kitchen, a cozy cabin, or a lively backyard bar, we’re here to help you say, this is home. Beautifully made in sunny Florida and trusted by over 350,000 customers, each piece is crafted with care, creativity, and the belief that every home deserves art that feels personal.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 96% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Picture was perfect

Picture was perfect, looked exactly like it did online, quality is exceptional and shipping was quick

12 March 2026
Unprompted review
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Reply from TailoredCanvases

That is exactly what we love to hear! We work hard to ensure that what you see on your screen is exactly what arrives at your door, so knowing the picture was perfect and the quality met your expectations means the world to us. Thank you for the kind words about our shipping speed—enjoy your new art!

Rated 5 out of 5 stars

Was afraid to order at first

Was afraid to order at first. Wasn't for sure if it would like like the picture shown. Took me three months to decide. Then I did it!!! and I'm so glad I did. It's amazing.

13 March 2026
Unprompted review
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Reply from TailoredCanvases

We are so happy you finally took the leap! We know that ordering custom art online can feel like a big decision, so we’re thrilled to hear the three-month wait was worth it. Thank you for trusting us with your vision—knowing it turned out 'amazing' is exactly why we do what we do. Enjoy your beautiful new canvas!

Rated 5 out of 5 stars

We LOVE our Tailored Canvas picture

We LOVE our Tailored Canvas picture! The edges look exactly like wood and the craftsmanship is perfect. It is a great piece for your home!

13 March 2026
Unprompted review
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Reply from TailoredCanvases

We are so happy you love it! Achieving 'perfect craftsmanship' is always our goal, and we are so glad you noticed the realistic wood-grain effect on the edges. It’s wonderful to know that our work is a 'great piece' for your decor. We appreciate your support and look forward to working with you again!

Rated 5 out of 5 stars

Great picture

Great picture, item arrived quickly, well packaged in great condition. Hanger attached, hung quickly.
Will order again in future!

12 March 2026
Unprompted review
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Reply from TailoredCanvases

Thank you so much! We know the best part of getting new art is finally seeing it on your wall, so we make sure those hangers are ready to go the moment you unbox. We're thrilled it arrived in great condition and that you're happy with the picture. We can't wait to help you with your next order in the future!

Rated 5 out of 5 stars

Satisfied Customer

I now have 5 pieces that I have ordered.... all for my house. I love how many different designs that are available. The delivery time was fast as well. My favorite collection is the Faith collection. I am a customer for life.

27 February 2026
Unprompted review
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Reply from TailoredCanvases

Five pieces! 🌟 We are so honored to be such a big part of your home decor. It’s wonderful to hear that our variety of designs and the Faith collection have resonated with you so deeply. Thank you for being a 'customer for life'—we truly value your loyalty and can't wait to see which piece becomes number six!

Rated 5 out of 5 stars

I am beyond happy with my purchase from Tailored Canvases

I am beyond happy with my purchase from this company! The website was easy to navigate and shipping was fast! The art is beautiful and looks even better in person!

9 March 2026
Unprompted review
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Reply from TailoredCanvases

We are beyond happy that you’re happy! There is nothing like that feeling of opening a package and seeing the art look even better than it did on the screen. We’re so glad the website and shipping made your experience a breeze. Thank you for choosing Tailored Canvases—we hope it looks absolutely stunning on your wall!

Rated 5 out of 5 stars

The canvas is beautiful and great quality!

The canvas is beautiful and really great quality! I ordered mine with a frame. It made the canvas look really sharp and like a work of art. The Tailored Canvases team was additionally really supportive and helpful
Navigating through some sizing concerns. Great company and product!

23 February 2026
Unprompted review
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Reply from TailoredCanvases

Thank you for the 5-star review! ✨ We take great pride in our framing options and our supportive customer service, so it’s fantastic to hear both hit the mark for you. We’re glad we could resolve your sizing concerns and deliver a 'sharp' final product. Enjoy your new art!

Rated 1 out of 5 stars

Very disappointing experience with this…

Very disappointing experience with this company.

I have been trying to resolve a refund issue with Tailored Canvases since February 28. The canvases I received were extremely poor quality and visibly pixelated. The final product looks nothing like the quality shown in their product photos.

I contacted customer support immediately and requested a refund. They refunded one canvas but have continued to avoid refunding the rest of the order. Instead, they repeatedly offer reprints or promotional codes to order more products.

I have clearly stated multiple times that I do not want replacements or reprints. I want a refund.

After multiple emails and follow-ups, the issue still has not been resolved. At this point I have been forced to dispute the charge with my credit card company.

If anyone from Tailored Canvases is monitoring these reviews, please process the remaining refund for my order.

28 February 2026
Unprompted review
TailoredCanvases logo

Reply from TailoredCanvases

Thank you for your feedback.

We sincerely apologize for the delay in resolving your refund and for any communication that did not meet your expectations. We are here to make things right and want to ensure you feel supported in reaching a final resolution. We value your business and are fully committed to providing a professional and helpful experience for every customer.

After reviewing your case, we made the decision to issue a full refund to your original payment method, and both of your orders have now been refunded. Because of that, there is no return required; you are welcome to keep the canvas, donate it, or put it to use in any way you see fit.

We are a small business, and while we strive to provide clear communication and a smooth experience, we are always learning and improving. If there is anything we may have failed to address, please let us know, as we are open to feedback and committed to doing better where needed.

Rated 5 out of 5 stars

Canvas of Beauty

To date I’ve ordered 5 canvas prints, 4 with frames. They are beautiful & would highly recommend. On the last order, the frame was cracked during shipment. The customer support team (Mike) is currently working to resolve the issue at hand. I’m sure the team will resolve this issue, now that they have all of the requested information. Awesome pieces of work! This review was submitted on 3/11/26… Today, 3/13/26 I received a replacement product in full. Great job “Tailored Canvases” & Thank You to the customer support team (Mike) & Thank You Harel. Awesome customer support & service!

10 March 2026
Unprompted review
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Reply from TailoredCanvases

Five orders! 🌟 Thank you so much for being such a loyal part of the Tailored Canvases family. We are so sorry to hear that the frame on your latest piece arrived with a crack, but you are in great hands with Mike! He’s already on it, and we’ll make sure your replacement arrives in perfect 'awesome' condition very soon. We appreciate your patience and your continued support!

Rated 1 out of 5 stars

Extremely frustrating experience.

Extremely frustrating experience.

I have been trying to resolve an issue with this company since February 28. The canvases I received were extremely poor quality and visibly pixelated, nothing like the images shown on their website.

I immediately contacted customer support and requested a refund. After multiple emails and follow-ups, they refunded only one canvas but continue to avoid refunding the rest of the order.

Instead of honoring my request for a refund, they have repeatedly offered to send reprints or provided promotional codes to order more products. I have clearly stated multiple times that I do NOT want a reprint. I want a refund.

At this point it feels like they are deliberately avoiding issuing the refund while continuing to delay the process.

If anyone from Tailored Canvases is reading this, please process the remaining refund for my order immediately. I have already been trying to resolve this since February 28.

28 February 2026
Unprompted review
TailoredCanvases logo

Reply from TailoredCanvases

Thank you for your feedback.

We sincerely apologize for the delay in resolving your refund and for any communication that did not meet your expectations. We are here to make things right and want to ensure you feel supported in reaching a final resolution. We value your business and are fully committed to providing a professional and helpful experience for every customer.

After reviewing your case, we made the decision to issue a full refund to your original payment method, and both of your orders have now been refunded. Because of that, there is no return required; you are welcome to keep the canvas, donate it, or put it to use in any way you see fit.

We are a small business, and while we strive to provide clear communication and a smooth experience, we are always learning and improving. If there is anything we may have failed to address, please let us know, as we are open to feedback and committed to doing better where needed.

Rated 5 out of 5 stars

I ordered a large customized canvas

I ordered a large customized canvas. I was nervous because I didn't get a request to review and then I noticed it was shipped. The end result is BETTER than i could have imagined. I absolutely love it. I plan to order one more for my bedroom.

6 March 2026
Unprompted review
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Reply from TailoredCanvases

Thank you so much for saying that. We’re really glad the whole process felt easy from ordering to delivery, and it means a lot to hear you’re happy with the quality. Knowing you’d come back again truly means the world to us.

Rated 5 out of 5 stars

I love my canvas

I love my canvas! It came on time and is just as described. It adds the finishing touches to my room. Highly recommend

6 March 2026
Unprompted review
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Reply from TailoredCanvases

I’m so glad it worked out perfectly for your space. It’s always nice when that final piece brings the whole room together. Thank you for sharing your experience and for the recommendation.

Rated 5 out of 5 stars

I love my new canvas

I love my new canvas. The Goodness of God was my husband’s favorite song and when I saw the canvas I knew I had to have it

10 March 2026
Unprompted review
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Reply from TailoredCanvases

That’s really special. Knowing it connects to a song that meant so much to your husband makes the piece even more meaningful. I’m glad you found something that speaks to you and that it now has a place in your home. Thank you for sharing that with us.

Rated 5 out of 5 stars

Art arrived as promised

Art arrived as promised. Looks gorgeous on my wall. Beautiful!!

10 March 2026
Unprompted review
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Reply from TailoredCanvases

I’m so glad it made it to you safely and that it looks great on your wall. It’s always nice when a piece finds the perfect spot at home. Thank you for sharing that with us.

Rated 1 out of 5 stars

Total bait-and-switch

Total bait-and-switch. Received a pixelated paper print instead of a canvas. Customer service refuses to refund, instead dragging out the process with endless surveys and unwanted offers for more low-quality products. Don't waste your money.

Thank you for the response, however, I do not see point. The order number is 435037. I have already received several responses from your team denying my request for refund. I have also been offered free framing, another picture and a discount on a future picture. All of these offers demonstrate the low value of your product, as you would rather send me a new one versus sending me a refund. The product was so poor that I threw it in the garbage.

28 February 2026
Unprompted review
TailoredCanvases logo

Reply from TailoredCanvases

We are incredibly sorry to hear about the experience you’ve had with your order. All of our products are carefully produced to meet high-quality standards, and we take customer satisfaction seriously. Our team is happy to review your order and work with you on a return or exchange. If you’re willing, please share your order number and one of our support team members will personally review this and follow up with you. We want to handle this properly and make sure your concerns are taken seriously.

Rated 5 out of 5 stars

I ordered for the first time and the…

I ordered for the first time and the experience was fantastic. It's gorgeous. I will be ordering more. It was delivered in a timely manner and I was updated about the delivery.

26 February 2026
Unprompted review
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Reply from TailoredCanvases

We’re really glad your first order turned out so well. It’s great to hear you loved how it looks and that everything arrived smoothly with the delivery updates. Thank you for giving us a try — we’d be happy to create another piece for you anytime.

Rated 5 out of 5 stars

YOUR CANVISES WAS A NICE ADDOTION TO MY…

YOUR CANVISES WAS A NICE ADDOTION TO MY APARTMENT

23 February 2026
Unprompted review
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Reply from TailoredCanvases

We are so happy to hear that! There’s nothing we love more than helping someone turn an apartment into a home. Thank you for making our canvas a part of your decor—we bet it looks amazing on your wall!

Rated 5 out of 5 stars

I placed an order for my Grandson's…

I placed an order for my Grandson's birthday, delivered in time and he just loved it I left it boxed as it was a gift

26 February 2026
Unprompted review
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Reply from TailoredCanvases

Happy Birthday to your grandson! 🎂 We are so touched that a Tailored Canvases piece was part of his special day. There is nothing better than hearing that a gift was 'just loved.' Thank you for trusting us to get it there on time—we’re thrilled it was a hit!

Rated 5 out of 5 stars

Love the canvas

Love the canvas. Arrived in protected cardboard, and wrapped in thick plastic. Easy to hang. Great quality.

5 March 2026
Unprompted review
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Reply from TailoredCanvases

We are so glad to hear your canvas arrived safe and sound! We take extra care with our 'thick plastic and protected cardboard' because we know how important it is for your art to arrive in pristine condition. It’s also great to hear you found it easy to hang. Thanks for the 5-star review!

Rated 5 out of 5 stars

Having never ordered from Tailored…

Having never ordered from Tailored Canvases before I was a little skeptical, but I was so enamored with the print that I went ahead and took my chances. Boy am I glad I did!! The print is absolutely stunning, just as pictured, and I thought it was a great value for the price! Will definitely be ordering in the future and highly recommend!

27 February 2026
Unprompted review
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Reply from TailoredCanvases

Thank you for the 5-star review! We aim to provide 'stunning' art that offers a great value for the price, and we’re so pleased we could win over your skepticism with the final result. We appreciate the high recommendation and look forward to your future orders!

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