I've purchased 2 prints now. The first arrived with no problems in a timely manner. The second appeared to have been damaged either while being created or packaged. I immediately contacted support for... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
We started as a small Etsy shop with a big dream: to turn meaningful moments into beautiful, personalized canvas art. What began as a handful of custom designs quickly resonated with thousands. Over time, word spread—our handcrafted canvases weren’t just decorations; they were gifts that told stories. More than 60,000 sales and 20,000 glowing reviews later, we knew it was time to grow. That passion for creating art that celebrates life, love, and legacy led us to launch our own online store. Today, Tailored Canvases proudly delivers high-quality, custom-made prints that bring personality and warmth to every space. Whether it’s a farmhouse kitchen, a cozy cabin, or a lively backyard bar, we’re here to help you say, this is home. Beautifully made in sunny Florida and trusted by over 350,000 customers, each piece is crafted with care, creativity, and the belief that every home deserves art that feels personal.
United States
Replied to 96% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Picture was perfect, looked exactly like it did online, quality is exceptional and shipping was quick

Reply from TailoredCanvases
Was afraid to order at first. Wasn't for sure if it would like like the picture shown. Took me three months to decide. Then I did it!!! and I'm so glad I did. It's amazing.

Reply from TailoredCanvases
We LOVE our Tailored Canvas picture! The edges look exactly like wood and the craftsmanship is perfect. It is a great piece for your home!

Reply from TailoredCanvases
Great picture, item arrived quickly, well packaged in great condition. Hanger attached, hung quickly.
Will order again in future!

Reply from TailoredCanvases
I now have 5 pieces that I have ordered.... all for my house. I love how many different designs that are available. The delivery time was fast as well. My favorite collection is the Faith collection. I am a customer for life.

Reply from TailoredCanvases
I am beyond happy with my purchase from this company! The website was easy to navigate and shipping was fast! The art is beautiful and looks even better in person!

Reply from TailoredCanvases
The canvas is beautiful and really great quality! I ordered mine with a frame. It made the canvas look really sharp and like a work of art. The Tailored Canvases team was additionally really supportive and helpful
Navigating through some sizing concerns. Great company and product!

Reply from TailoredCanvases
Very disappointing experience with this company.
I have been trying to resolve a refund issue with Tailored Canvases since February 28. The canvases I received were extremely poor quality and visibly pixelated. The final product looks nothing like the quality shown in their product photos.
I contacted customer support immediately and requested a refund. They refunded one canvas but have continued to avoid refunding the rest of the order. Instead, they repeatedly offer reprints or promotional codes to order more products.
I have clearly stated multiple times that I do not want replacements or reprints. I want a refund.
After multiple emails and follow-ups, the issue still has not been resolved. At this point I have been forced to dispute the charge with my credit card company.
If anyone from Tailored Canvases is monitoring these reviews, please process the remaining refund for my order.

Reply from TailoredCanvases
To date I’ve ordered 5 canvas prints, 4 with frames. They are beautiful & would highly recommend. On the last order, the frame was cracked during shipment. The customer support team (Mike) is currently working to resolve the issue at hand. I’m sure the team will resolve this issue, now that they have all of the requested information. Awesome pieces of work! This review was submitted on 3/11/26… Today, 3/13/26 I received a replacement product in full. Great job “Tailored Canvases” & Thank You to the customer support team (Mike) & Thank You Harel. Awesome customer support & service!

Reply from TailoredCanvases
Extremely frustrating experience.
I have been trying to resolve an issue with this company since February 28. The canvases I received were extremely poor quality and visibly pixelated, nothing like the images shown on their website.
I immediately contacted customer support and requested a refund. After multiple emails and follow-ups, they refunded only one canvas but continue to avoid refunding the rest of the order.
Instead of honoring my request for a refund, they have repeatedly offered to send reprints or provided promotional codes to order more products. I have clearly stated multiple times that I do NOT want a reprint. I want a refund.
At this point it feels like they are deliberately avoiding issuing the refund while continuing to delay the process.
If anyone from Tailored Canvases is reading this, please process the remaining refund for my order immediately. I have already been trying to resolve this since February 28.

Reply from TailoredCanvases
I ordered a large customized canvas. I was nervous because I didn't get a request to review and then I noticed it was shipped. The end result is BETTER than i could have imagined. I absolutely love it. I plan to order one more for my bedroom.

Reply from TailoredCanvases
I love my canvas! It came on time and is just as described. It adds the finishing touches to my room. Highly recommend

Reply from TailoredCanvases
I love my new canvas. The Goodness of God was my husband’s favorite song and when I saw the canvas I knew I had to have it

Reply from TailoredCanvases
Art arrived as promised. Looks gorgeous on my wall. Beautiful!!

Reply from TailoredCanvases
Total bait-and-switch. Received a pixelated paper print instead of a canvas. Customer service refuses to refund, instead dragging out the process with endless surveys and unwanted offers for more low-quality products. Don't waste your money.
Thank you for the response, however, I do not see point. The order number is 435037. I have already received several responses from your team denying my request for refund. I have also been offered free framing, another picture and a discount on a future picture. All of these offers demonstrate the low value of your product, as you would rather send me a new one versus sending me a refund. The product was so poor that I threw it in the garbage.

Reply from TailoredCanvases
I ordered for the first time and the experience was fantastic. It's gorgeous. I will be ordering more. It was delivered in a timely manner and I was updated about the delivery.

Reply from TailoredCanvases
YOUR CANVISES WAS A NICE ADDOTION TO MY APARTMENT

Reply from TailoredCanvases
I placed an order for my Grandson's birthday, delivered in time and he just loved it I left it boxed as it was a gift

Reply from TailoredCanvases
Love the canvas. Arrived in protected cardboard, and wrapped in thick plastic. Easy to hang. Great quality.

Reply from TailoredCanvases
Having never ordered from Tailored Canvases before I was a little skeptical, but I was so enamored with the print that I went ahead and took my chances. Boy am I glad I did!! The print is absolutely stunning, just as pictured, and I thought it was a great value for the price! Will definitely be ordering in the future and highly recommend!

Reply from TailoredCanvases
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.