I think the clothes are stylish and appear to be of good quality. My issue is that for standard clothing brands I am normally a large or an extra large with more space than I would prefer in the body... See more
Company replied
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Review summary
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For the most part the online shopping experience was fine. I did have some issues finding items on sale and thought the search function in this regard was a little lacking. For normal priced items i... See more
Company replied
Great value on bulk shirt orders with good quality and fast safe shipping. Be aware that extra customs fees apply for orders outside the UK due to Brexit.
Company replied
Quick delivery. Excellent quality. Also a bit pricey. Had an issue with not getting my 20% off on my first order. Despite this I would order again.
Company replied
Company details
Information provided by various external sources
The best fitting shirts for muscular guys. Perfect fit from the moment you try it on. Designed by athlete for athletes.
Contact info
London, United Kingdom
- support@tailoredathlete.com
- tailoredathlete.com
4.2
Great
4K reviews
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from TAILORED ATHLETE
Hi Gary,
We’ll take that all day. Simple, direct, and exactly what we want to hear.
We’re glad you’re enjoying what we do and we’re happy to have you with us.
Best regards,
Jelena
Store Assistant
Horrible company
Horrible company. Their sizing run EXTRA SMALL and the quality was terrible. I asked for a return and they claimed there was a stain on the shirts and refused to refund me.
9 April 2026
Unprompted review
Reply from TAILORED ATHLETE
Hi Connie,
We’re really sorry to hear about your experience.
All returned items are inspected in line with our returns policy, and when an item is found not to be in a resellable condition, we’re unfortunately unable to process a refund.
Please feel free to reach out to us at support@tailoredathlete.com
with your order details so we can review this again for you and provide further clarity.
Best regards,
Jelena
Store Assistant
Reply from TAILORED ATHLETE
Hi Desmond,
That’s what we like to hear. A clean fit makes all the difference and it’s good to know these delivered exactly how you wanted.
We hope you’ll come back and explore a few more styles soon.
Best regards,
Jelena
Store Assistant
Total scam!! Company is currently under investigation!!
Update to this review: Once they saw my review they FINALLY emailed back. Turns out that they also double charged me. Shopify took $123 out of my account and tailored athletic had already taken the $223.95 out of my account. They refunded the $123 because they said the pants were out of stock and then they said the pants were already returned which was impossible because I hadn’t even received my order. They make absolutely no sense. They tell you one thing and then tell you just the opposite. They WILL steal your money just like they obviously did to me. As for the shirt, it looks nothing like it does on their website. Material is absolutely not stretchy like they claim it does. The sleeves are so skinny that you’d have to be a skeleton to fit your arms in. If you have ANY muscles these shirts will not fit because…the material DOESN’T stretch!! Let’s put it this way: I had my 15 yr old son who’s literally half my size try the shirt on and he couldn’t even fit in the sleeves because there so slim. Paid for overnight shipping and 3 days later they were still creating the label for it. Additionally, they actually want me to pay to ship it back and pay extra for shipping that requires their signature as proof that it was shipped which would be perfectly fine if THEY were paying for it or would refund it once they receive it but they don’t refund that. Btw, the reviews they post on their site are FAKE. I would know because I own a company and obviously have a website so I know a fake review when I see one. None of the reviews they post are Google certified. That shouldn’t been a BIG red flag. Wouldn’t recommend this company or the clothes they show on their site. I’ve contracted the Attorney General’s Office and it turns out that they are already currently investigating this company. I’ve also contacted my bank to let them know it’s a fraudulent charge.
Now here’s my original review: Do not EVER do business with this company. Customer service is virtually non existent. No number to call. Won’t respond to emails and they’ll steal your money. Paid $223including overnight shipping then get text/email from Shopify saying I paid half that because their only sending one shirt and not the pants even though the $223 was taken out of my account and here we are 3 days later and haven’t received anything. Now they send a link for this review and ask “How’s the fit?” as if I’ve received my order which I have not. Emailed customer service twice and zero response. I also had several friends email them and they didn’t ever get a response either, so it wasn’t just me. I will NEVER do business with this company!!! It is a total scam. Please stay away from this company. This entire situation has been an absolute train wreck. I mean, what are you supposed to do when theirs obviously no way to contact customer service because THEY WONT RETURN EMAILS and DONT have a number to call!!! They literally stoled my money and apparently theirs nothing I can do but possibly tell my bank it’s fraudulent and hope they get my money back which is what I’m doing today.
4 April 2026
Unprompted review
Reply from TAILORED ATHLETE
Hi Matt,
We’re sorry to see that you still feel this way about your experience.
We’ve carefully reviewed your case, and can confirm that our team has responded to each of your emails and worked to address the issues raised. As part of this, we’ve already processed refunds for the out-of-stock item, the duplicate charge, and the express shipping, so there are no outstanding charges on your order.
At this stage, we’re simply waiting to hear back from you so we can assist further if needed and bring this to a full resolution.
We’re always here to help and remain available should you wish to continue working with us directly.
Best regards,
Jelena
Store Assistant
Heavy weight material and solid…
Heavy weight material and solid construction. Flattering for the overbuilt athlete without suffocating the muscular frame. Confident, but not self-conscious.
4 April 2026
Unprompted review
Reply from TAILORED ATHLETE
Hi Aaron,
That’s exactly what we aim for, strong structure without feeling restrictive. It’s great to hear the fit works with your build and gives you that confident edge without overdoing it. That balance is what we design every piece around.
We’re glad you’re enjoying it and can’t wait for you to try more from our range.
Best
Jelena
Store Assistant
Reply from TAILORED ATHLETE
Hi Jose,
Thank you. Comfort, elegance, and style all in one is exactly what we’re going for with every piece we create.
We appreciate your support and hope you enjoy every wear.
Best regards
Jelena
Store Assistant
Pleasant experience
The process was smooth and jeans were spot on when I got the right size.
4 April 2026
Unprompted review
Reply from TAILORED ATHLETE
Hi Darren,
Glad to hear everything came together in the end. Finding the right size makes all the difference, and it’s great that the jeans delivered once you got there.
We’re looking forward to having you back for your next pick.
Best
Jelena
Store Assistant
Very bad company…
Very bad company…. They lost my pack
“ I'm saddened to receive the news that, unfortunately, your order was lost by the carrier while in transit.”
Now they want to resent but they want to pay more for shipping … they are saying that they shipping but they didn’t sent it …
“ I'm more than happy to reship the order for free with standard shipping. However, it may be worth paying to track as it would then arrive in 2–3 days. It would cost you £15.99, would you like me to set up payment for this?”
8 April 2026
Unprompted review
Reply from TAILORED ATHLETE
Hi there,
We’re sorry to hear about the frustration here, especially when an order doesn’t arrive as expected. Once a parcel is marked as lost in transit by the carrier, we immediately treat it as a lost shipment and arrange a resolution so you’re not left out of pocket.
To clarify, a free reship with standard delivery is always offered in these cases. The option mentioned for tracked/express shipping is only an upgrade if a faster delivery time is preferred, it’s never required.
That said, we understand how this situation may have come across, and we’re sorry for any confusion caused in the messaging. We’d be happy to review your case again if you’d like to reach out to us at support@tailoredathlete.com so we can make sure everything is fully resolved.
Best regards,
Jelena
Store Assistant
Dreadful customer service.
Made an order 3 weeks ago, tracking hasn’t been updated and customer service doesn’t respond at all.
Currently attempting to get reimbursed by my bank.
7 April 2026
Unprompted review
Reply from TAILORED ATHLETE
Hi Tay,
This experience clearly hasn’t matched the standard we set for ourselves, especially around order updates and communication. A tracking link without movement and no response on support channels would be frustrating in any situation, and we understand why this has left you disappointed.
Even when carrier delays occur, you should still be kept properly informed, so we take that gap in communication seriously and will be reviewing it internally.
We’d like to look into your order in detail and make sure you get a clear resolution. Please contact us at support@tailoredathlete.com so we can pick this up directly for you.
Best regards,
Jelena
Store Assistant
Reply from TAILORED ATHLETE
Hi James,
That’s what we like to hear, solid materials paired with a reliable fit. Simple, effective, and built to last.
We appreciate you choosing us and hope your next pieces hit just as well.
Best regards
Jelena
Store Assistant
People always comment when I wear Tailored Athlete!
Products are excellent quality, delivery is quick. I get a lot of positive feedback when I wear the products although the prices are getting a bit steep!
7 April 2026
Unprompted review
Reply from TAILORED ATHLETE
Hi Trevor,
There’s nothing better than getting compliments without even trying — that’s when you know the fit is doing its job. We really appreciate your continued support and it’s great to hear delivery and quality have been consistent for you.
We hear you on pricing as well, and your feedback genuinely helps us shape what comes next. We’ll keep working to make sure the value always matches what you’re getting.
Thanks for being part of the Tailored Athlete community — we’ve got plenty more coming your way.
Best
Jelena
Store Assistant
Reply from TAILORED ATHLETE
Hi Gustavo,
That’s exactly what we aim for, reliable quality, fast delivery, and support that actually helps.
We appreciate you taking the time to share this, and we hope your pieces stay in heavy rotation.
Best regards,
Jelena
Store Assistant
I ordered wrong size
I ordered wrong size, noticed it immediately, but had no way to correct or cancel and reorder. Cost me over $13 to return after customer care was too slow responding to ask for help. Loved product, but customer service was horrible and didn't pay for return postage. I could've just stopped payment through my credit card after noticing error, but I try to be fair and give you a chance to make it right. Love product and fit, but won't shop with you all again.
26 March 2026
Unprompted review
Reply from TAILORED ATHLETE
Hi Larry,
We completely understand why this left a bad impression.
The delay in our response didn’t help, and we can see how that turned a simple situation into a frustrating one. That is not the experience we want anyone to have with us.
We are genuinely glad you liked the product and the fit, but we know that on its own is not enough here. If you ever decide to give us another chance, please reach out to us directly at support@tailoredathlete.com and we will make sure you are properly looked after from the start.
Best regards,
Jelena
Store Assistant
Reply from TAILORED ATHLETE
Hi Dan,
Quick delivery and quality that stands out is exactly what we aim for every time.
Really glad the shirts hit the mark for you. We would love to have you back again soon.
Best regards,
Jelena
Store Assistant
Reply from TAILORED ATHLETE
Hi Nicholas,
There is nothing better than becoming someone’s go-to. That is what we design for.
Glad the fit is working exactly how it should and we hope every new piece feels just as good as the first.
Best regards,
Jelena
Store Assistant
Great fit clothes for a very tall…
Great fit clothes for a very tall person. The quality is really good and customer services are very helpful.
1 April 2026
Unprompted review
Reply from TAILORED ATHLETE
Hi James,
Finding pieces that work well for a taller frame can be a challenge, so this is great to hear.
It means a lot that the fit, quality and support all came through for you. That balance is something we are constantly working to get right.
Best regards,
Jelena
Store Assistant
I am extremely pleased with the level…
I am extremely pleased with the level of Fit, the quality of the merchandise and the delivery
31 March 2026
Unprompted review
Reply from TAILORED ATHLETE
Hi Avery,
That is exactly how an order should feel from start to finish. Strong fit, solid quality and smooth delivery.
We really appreciate your feedback and hope your next order feels just as good.
Best regards,
Jelena
Store Assistant
My go to clothing brand
My go to clothing brand. Excellent quality, fit and look. I constantly get compliments when wearing any TA shirt.
3 April 2026
Unprompted review
Reply from TAILORED ATHLETE
Hi Andrew,
Hearing that we are your go-to brand and that you are getting compliments while wearing our pieces says everything.
That confidence is what we aim to build into every product. We are glad to have you with us.
Best regards,
Jelena
Store Assistant
The fit is not always the same I'm…
The fit is not always the same I'm learning. I've purchased "large" for a most of my shirt orders, and most are fine. But a few "larges" were extremely tight. Gave one to my son and one I'm currently exchanging for an XL. But overall I'm happy with the quality. Paying to return fee wasnt enjoyable either. 😃
1 April 2026
Unprompted review
Reply from TAILORED ATHLETE
Hi AV,
We appreciate you being honest about this. Fit consistency is important and we understand how noticeable those differences can be when you expect the same result across sizes.
Different fabrics and styles can affect how a piece feels, but we know that does not make it any less frustrating when it happens. The return experience is also something we are continuing to review because it should feel straightforward and fair.
It is good to hear the quality still stands out for you, and we hope the exchange gives you the fit you were expecting.
Best regards,
Jelena
Store Assistant
High quality t-shirt with tailored fit…
High quality t-shirt with tailored fit as expected. Love that it is mostly natural fiber (95%cotton) and has enough stretch to fit comfortably. Fits a little on the small side compared to other brands … so if you don’t want skin hugging tightness perhaps move up a size.
4 April 2026
Unprompted review
Reply from TAILORED ATHLETE
Hi RBH,
You have described the balance perfectly. Structure, comfort and just enough stretch to move with you without losing that tailored look.
We also appreciate you pointing out the sizing tip. That kind of detail really helps others make the right choice.
Best regards,
Jelena
Store Assistant
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