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Tailored Life Solutions - Life Insurance  Reviews 

414
•
TrustScore 5 out of 5

4.9

Life Insurance Agency
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Review summary

Created with AI, based on recent reviews

Considering 151 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff members for being extremely patient, helpful, and professional during every single conversation. Many people highlight that advisors take all the necessary time to answer questions thoroughly and ensure complete understanding. Consumers note that the customer service is truly outstanding, making the entire onboarding process wonderfully straightforward and stress-free. Reviewers appreciate receiving clear explanations and valuable guidance that genuinely help them choose the right insurance options for their needs. Individuals feel well supported and well informed from start to finish, highlighting a remarkably smooth and pleasant overall service journey.

What people talk about most

Staff

Customers had great satisfaction with the staff, consistently describing advisors as friendly, knowledgeable,... See more

Customer service

Customers consistently note positive experiences with customer service, praising advisors for being... See more

Service

Consumers find service to be exceptionally satisfying, expressing great appreciation for the professional and... See more

User experience

Reviewers highlight great satisfaction with the user experience, expressing appreciation for staff members... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What an amazing employee in Georgia Crage this company has. After receiving numerous calls, as we do, offering us better life insurance, and the fact I'd only signed up to another provider in June, Ge... See more

Rated 5 out of 5 stars

Absolutely brilliant, would highly recommend these. James was very professional and very accommodating to what I needed from the policy and options that suited me best. Went through absolutely everyth... See more

Rated 5 out of 5 stars

James (Jamie) is someone this company should be extremely proud of! He spent a lot of time putting together a policy that suits me and I’m extremely satisfied with his courteous manner and professiona... See more

Rated 5 out of 5 stars

Hannah Phillips with whom i dealt with was absolutely lovely , so caring , understanding , efficient and most of all so patient. If everyone you dealt with in varies companies , for varies reasons... See more

Company details

  1. Life Insurance Agency

Written by the company

We are a team of expert Protection Advisers with years of experience in the Financial Services industry. We specialise in finding our customers the most suitable policy to suit their specific needs. We offer advice on Life Insurance, Critical Illness Cover, Family Income Benefit, Whole of Life Plans and Income Protection. We offer these products from a range of the UK’s top providers to ensure you get the best suitable plans available. We strive to offer our customers the best experience by giving help and advice on all the relevant options. Our advisers will take the time to understand your circumstances before explaining and recommending a product and solution. Tailored Life Solutions Ltd is authorised and regulated by the Financial Conduct Authority (972791).

Contact info

4.9

Excellent

TrustScore 5 out of 5

414 reviews

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No recent history of asking for reviews

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4.9

All reviews

(414)

146 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Good experience

Very nice man on the phone, went through all the details effectively. Tahir was very attentive with all relevant points

19 August 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful and clear explanations

I was contacted by the company and spoke to Alysia, after explaining the differences to various policy’s very clearly and going over all of my needs for my policy she managed to find the perfect product and no matter what my question Alyssa was able to assist and answer all queries, my policy was arranged and agrees and I was very happy with the result.

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Happy customer

Today I spoke with a lady on the phone about my life insurance very courteous and helpful. Explained everything really well when she wasn’t sure she was referred to a senior member of staff very happy with today’s outcome many thanks to? she knows who she is thanks again.

29 July 2025
Unprompted review
Rated 5 out of 5 stars

I’m self employed person so when Maddie…

I’m self employed person so when Maddie first contacted me after 15-20 mins I said I was busy and been to get back to work. We made about 4-5 different appointments as most self employed people things change with customers. But Maddie stuck with it and we finally got there and she set up my new policy. So thank you Maddie

28 July 2025
Unprompted review

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