TagsforHope Reviews 501

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 28 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are consistently pleased with the quality and value of the products, highlighting their durability and appealing designs. People frequently praise the customer service for being responsive, helpful, and friendly, often going above and beyond to resolve issues. The company's mission to support animals in need also resonates strongly with consumers, making purchases feel more meaningful. Reviewers appreciate the fast delivery and the overall positive experience, with many expressing their intent to continue ordering from the company due to their satisfaction with both the products and the service. However, some customers also noted significant dissatisfaction with customer service and delivery, citing issues like unhelpful responses, slow communication, and problems with delivery companies. There were also concerns about product quality, with some items fraying or breaking quickly, and a few people found certain product designs, like martingale collars, to be ineffective or poorly made. These experiences led to frustration, with some reviewers feeling that the company avoided accountability and that their products did not meet expected standards, particularly when issues arose with sizing or defects.

What people talk about most

Product

People report ambiguous experiences with product quality and design, with many praising the excellent,... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers expressing significant frustration... See more

Quality

Customers had ambiguous experiences with quality, with many reviewers praising the excellent product quality,... See more

Customer service

Users describe ambiguous interactions with customer service, with some reviewers praising the helpfulness,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with some customers experiencing fast shipping and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been gifted one, and bought two collars from TagsforHope now. Absolutely love them - very good quality and value; easy to find correct fit and the designs are so so cute! Love that it supports rescue... See more

Rated 5 out of 5 stars

Just received my second order from them and I am so happy. Yes, it is a little more expensive, but , remember that part of it is to help animals in need and the quality is wayyyyy up there. I had to... See more

Rated 5 out of 5 stars

I could not be happier or more excited to support TagsforHope. They have an excellent product, it’s personal, interesting and stands out. Not to mention the incredible team and outstanding support of... See more

Rated 5 out of 5 stars

Over the years I have bought numerous TagsforHope tags and I have never been disappointed. They are made from the best quality and have a lifetime guarantee which the company has came good on more th... See more


Company details

  1. Pet Store

Written by the company

Hand-crafted pet accessories, designed to keep your pet safe & stylish. Customizable, durable, and backed by our famous warranty. Every purchase helps to feed, treat and rescue an animal in need.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

501 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Amazing Quality and Super Stylish!

I have ordered multiple different harness/leash/tag combos from Tags for Hope and I have loved every one! I love getting holiday themed sets for my pup to rock for each holiday and look forward to seeing the new sets you guys put out! The dog tags are one of my most favorite things, they are so durable and look so amazing! Keep on making your great products, I'm a customer for life!!!

22 May 2025
Unprompted review
Rated 5 out of 5 stars

The customer support person who helped…

The customer support person who helped me to exchange the collar I ordered for the correct size was so sweet and helpful. They made the experience so great and made me a loyal Tags for Hope customer!

16 May 2025
Unprompted review
Rated 5 out of 5 stars

I have been looking for new collars for…

I have been looking for new collars for my dogs for several years & had visited the tags for hope several times trying to decide if I wanted to spend that much on a collar, especially since I needed three. I am very happy with my purchase. It did take the dogs a few days to get used to the thicker collar. The collars look great & are holding up well.

2 March 2025
Unprompted review
Rated 5 out of 5 stars

Amazing. Simply put.

Amazing designs, with lots of variety and some customization. The service was also great when we accidentally ordered the wrong size. Quick shipping. Honestly don't have a single negative thing to say.

31 January 2025
Unprompted review
Rated 5 out of 5 stars

I just love the license ID tags

I just love the license ID tags. They are super cute and made well to last a long time. I've gotten them for our prior pets, my sister's dog, our 2 dogs and the cat we just found and adopted.

26 December 2024
Unprompted review
Rated 5 out of 5 stars

TagsforHope Number One Choice

TagsforHope collars, leads and harnesses are extremely well made in addition to being absolutely adorable. The extensive selection of patterns makes it fun for you and your dog. Our Schnoodle, Charlie, is acquiring quite the collection. TagsforHope quality, selection and stellar customer service makes it my number one choice!

15 March 2025
Unprompted review
Rated 5 out of 5 stars

It was easy to order and delivery was…

It was easy to order and delivery was quicker than expected.
The designs are amazing and give lots of different styles to choose from. The quality of craftsmanship is second-to-none.
We are extremely happy with our purchases (twice now over three years, for two separate dogs we have rescued)
So the fact that the company supports animal welfare, made these purchases a month-brainer!

21 March 2025
Unprompted review
Rated 5 out of 5 stars

I purchased a collar, I'd tag, harness and leash!

I purchased a collar, harness, id tag and leash. The collar fits my Doodle perfectly, the id tag is well made, and I love the added touches of her picture on it! I love the length of the leash. The Pooh design is adorable. Great boxing, and communication on shipping. I have recommended your TagsforHope to many dog lovers!

20 March 2025
Unprompted review
Rated 4 out of 5 stars

Love the Swat Team tag

Love the product; I bought a tag. My 3rd tag. The only issue I have is the online order sysyem can be a bit confusing until you've done it a few times. It might be a bit more user friendly. When you enter information, it doesn't always show up right away.

28 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Quality and will Purchase More!

The collars and leashes we received for our 2 English Springer Spaniels and 2 dachshunds were outstanding. The quality is excellent and the designs fit their personalities. The ID tags for each of them are very cute. Even our veterinarian commented on the quality of the product. We especially like that proceeds from sales go to help homeless pets. A little more expensive but we believe the quality of the products will far out last the ones we have bought from big box pet stores.

3 January 2025
Unprompted review
Rated 5 out of 5 stars

Dog tags made to last

Always pleased with the durability of the tags. My dogs take them through vigorous tests while running in the bush or swimming. Have only lost one over the years and I’m pretty sure was due to kids playing with the dogs collar in the water.

16 January 2025
Unprompted review
Rated 5 out of 5 stars

TagsforHope is a very compassionate and…

TagsforHope is a very compassionate and customer satisfaction company. I have been ordering from them for at least 3 years now. They have quality merchandise and back it up. If something is wrong, they will do everything to correct it to your satisfaction. I have never had a problem replacing what I ordered. I highly recommend their merchandise. You may feel it’s a little pricey, but well worth it. I will continue to order from them in the future.

26 March 2025
Unprompted review
Rated 5 out of 5 stars

Great product, kind staff

I ordered a tag for my pup, Halo when he was a year old, and it lasted for 6 1/2 years. Then it kept falling off. I saved my order number, and the staff was so kind, and replaced it at no charge. I also ordered a new one for my new pup, Keegan. Both tags look great, and this company is excellent@

21 January 2025
Unprompted review

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