Taffy Reviews 51

TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

The company advertises 100% satisfaction guarantee, however that only applies to wrong orders or damage during shipping. I won’t say anything bad about their customer service, since I never contacted... See more

Rated 5 out of 5 stars

By far the best taffy I’ve had since I was a childhood walking the boardwalk in Ocean City, Maryland. Unbelievable how your product could bring back such fond memories I won’t be buying anything from... See more

Rated 5 out of 5 stars

We've gotten several orders from Taffy.com as well as Licorice.com which I believe is a sister company. The products are very good, a little pricey but well worth it. What sets them apart is their cus... See more

Rated 5 out of 5 stars

I absolutely loved my taffy order, I couldn’t stop eating them. My absolute favorites were the black licorice, cinnamon swirl,and peppermint perfection. Once you start it’s hard to stop popping them i... See more


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4.1

Great

TrustScore 4 out of 5

51 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

My son in law loved it!!

My son in law loved it!!
I was VERY impressed when someone in your company called to answer a question I had sent in! How many companies do that now days!!!
You’ll be getting my business when I either go off my diet or I need a super gift for someone else!
Thank you for all you do!
( You asked for a date of experience. I really don’t remember. It was sometime in early May, I think.)
Su Johnson

19 May 2025
Unprompted review
Rated 5 out of 5 stars

GREAT customer service in replacing an "off" batch

I received a replacement order for Watermelon Taffy, and it was absolutely delicious! The original one I received did not look like previous orders and did not taste good. I think it was just an off batch. Customer service was wonderful, as they made a quick replacement, and the new ones tasted AMAZING! Very happy with customer service and I will continue to purchase taffy from Taffy.com!

10 April 2025
Unprompted review
Rated 5 out of 5 stars

Love it

Love it. But the licorice need a little more flavor to it. It was good, but I couldn’t taste much. Licorice black licorice

13 March 2025
Unprompted review
Rated 3 out of 5 stars

Gave it a try!

I first bought banana and it was EXELLENT. I decided to buy 2 other flavors - peach and vanilla....The peach tasted NOTHING like peach and was kind of sour and I happen to LOVE vanilla and it didn't have enough taste... I thought it was bland.

18 March 2025
Unprompted review
Rated 5 out of 5 stars

Sweet Treats 😊

Every flavor I ordered was filled with flavor!☺️.. Actually made my mouth very juicy. The taffy was not too sweet and just tasted really good.

I will definitely be ordering from taffy.com again.

Can't wait to try their sister companies!!

Keep up the great work! Love it!!!

10 February 2025
Unprompted review
Rated 5 out of 5 stars

I absolutely loved my taffy order

I absolutely loved my taffy order, I couldn’t stop eating them. My absolute favorites were the black licorice, cinnamon swirl,and peppermint perfection. Once you start it’s hard to stop popping them into your mouth. I’ve ever quit anything it really really sticks with me. Thank you for making such good taffy. The best 60.00 dollars I’ve spent.

3 January 2025
Unprompted review
Rated 5 out of 5 stars

Yummo and Fabulous!

I ordered a lot of taffy from the company! I wanted to try the various flavors because I love taffy. Let me tell you—wow! Delicious!!! I had two containers mislabeled, and I wrote to the company. They quickly responded and sent the flavor I had originally ordered with no issues! Talk about being on top of things! I really am pleased with the company and their responsiveness and overall quality of products. I will definitely order more and recommend it without issues!!

2 January 2025
Unprompted review
Rated 5 out of 5 stars

Customer Service Experience = Top Notch

I had damage to my products when they arrived and they were meant to be Christmas gifts. Caili (please forgive me if I’m misremembering/misspelling your name!) helped me sort through options available to me and immediately had replacements in route. She was super professional, helpful and incredibly responsive.

13 December 2024
Unprompted review
Rated 5 out of 5 stars

Delicious

The cinnamon was my favorite, but the blueberry was also delicious. It had a tiny bit of a sour taste to it so good.

5 December 2024
Unprompted review
Rated 3 out of 5 stars

First and last purchase

First time customer looking for some Christmas gifts and received my order quickly. The packaging is very nice. I was very surprised that there was a crunchiness when biting into the taffy, not a soft chewy texture as I anticipated. Although the flavors are quite good, I won’t be gifting this candy,

4 December 2024
Unprompted review
Rated 2 out of 5 stars

It's probably me.

It's probably me, but I'm having trouble ordering. I can't get my $12.00 store credit, or my free shipping codes from their G. O. A. T. Club membership, that's supposed to be valid across all their stores to work. Also, there doesn't appear to be any place to sign in. I'll continue to try and figure it out for a bit longer.

2 December 2024
Unprompted review

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