The company advertises 100% satisfaction guarantee, however that only applies to wrong orders or damage during shipping. I won’t say anything bad about their customer service, since I never contacted... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
By far the best taffy I’ve had since I was a childhood walking the boardwalk in Ocean City, Maryland. Unbelievable how your product could bring back such fond memories I won’t be buying anything from... See more
We've gotten several orders from Taffy.com as well as Licorice.com which I believe is a sister company. The products are very good, a little pricey but well worth it. What sets them apart is their cus... See more
I absolutely loved my taffy order, I couldn’t stop eating them. My absolute favorites were the black licorice, cinnamon swirl,and peppermint perfection. Once you start it’s hard to stop popping them i... See more
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My son in law loved it!!
My son in law loved it!!
I was VERY impressed when someone in your company called to answer a question I had sent in! How many companies do that now days!!!
You’ll be getting my business when I either go off my diet or I need a super gift for someone else!
Thank you for all you do!
( You asked for a date of experience. I really don’t remember. It was sometime in early May, I think.)
Su Johnson
GREAT customer service in replacing an "off" batch
I received a replacement order for Watermelon Taffy, and it was absolutely delicious! The original one I received did not look like previous orders and did not taste good. I think it was just an off batch. Customer service was wonderful, as they made a quick replacement, and the new ones tasted AMAZING! Very happy with customer service and I will continue to purchase taffy from Taffy.com!
Absolutely wonderful
Absolutely wonderful! Great taste and variety soft and my sister also loved them will buy again !!!
Love it
Love it. But the licorice need a little more flavor to it. It was good, but I couldn’t taste much. Licorice black licorice
Taffy.com is very tasty taffy
I loved the taffy. I want to buy some different flavors next time
Gave it a try!
I first bought banana and it was EXELLENT. I decided to buy 2 other flavors - peach and vanilla....The peach tasted NOTHING like peach and was kind of sour and I happen to LOVE vanilla and it didn't have enough taste... I thought it was bland.
Their Taffy is delicious!!
Their Taffy is delicious!!! Will definitely be ordering more!
It’s perfect for satisfying an evening…
It’s perfect for satisfying an evening sweet tooth. I was a bit disappointed at the flavor of the coconut cream. It’s a bit lacking in coconut flavor.
Sweet Treats 😊
Every flavor I ordered was filled with flavor!☺️.. Actually made my mouth very juicy. The taffy was not too sweet and just tasted really good.
I will definitely be ordering from taffy.com again.
Can't wait to try their sister companies!!
Keep up the great work! Love it!!!
I hadn't had taffy in many years so…
I hadn't had taffy in many years so tried taffy.com and ordered the Orange Dream and it is very good! And I got the Banana and it is good also! I will order again!
Can not recommend
The taffy is stale and the containers are hard to open. Extremely disappointed.
I absolutely loved my taffy order
I absolutely loved my taffy order, I couldn’t stop eating them. My absolute favorites were the black licorice, cinnamon swirl,and peppermint perfection. Once you start it’s hard to stop popping them into your mouth. I’ve ever quit anything it really really sticks with me. Thank you for making such good taffy. The best 60.00 dollars I’ve spent.
Yummo and Fabulous!
I ordered a lot of taffy from the company! I wanted to try the various flavors because I love taffy. Let me tell you—wow! Delicious!!! I had two containers mislabeled, and I wrote to the company. They quickly responded and sent the flavor I had originally ordered with no issues! Talk about being on top of things! I really am pleased with the company and their responsiveness and overall quality of products. I will definitely order more and recommend it without issues!!
Customer Service Experience = Top Notch
I had damage to my products when they arrived and they were meant to be Christmas gifts. Caili (please forgive me if I’m misremembering/misspelling your name!) helped me sort through options available to me and immediately had replacements in route. She was super professional, helpful and incredibly responsive.
I was well taken care of. Had a little problem, but they out did themselves to make things right.
It taste great!
The flavors were delicious and their…Best Taffy Ever
The flavors were delicious and their texture was just right!
Delicious
The cinnamon was my favorite, but the blueberry was also delicious. It had a tiny bit of a sour taste to it so good.
First and last purchase
First time customer looking for some Christmas gifts and received my order quickly. The packaging is very nice. I was very surprised that there was a crunchiness when biting into the taffy, not a soft chewy texture as I anticipated. Although the flavors are quite good, I won’t be gifting this candy,
It's probably me.
It's probably me, but I'm having trouble ordering. I can't get my $12.00 store credit, or my free shipping codes from their G. O. A. T. Club membership, that's supposed to be valid across all their stores to work. Also, there doesn't appear to be any place to sign in. I'll continue to try and figure it out for a bit longer.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








