Tadabuy Reviews 49

TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers are generally very satisfied with the products, often describing them as stunning, high-quality, and well-made, exceeding expectations. Many appreciate the craftsmanship, premium materials, and stylish designs. The ordering process is also frequently praised, with many consumers expressing their intent to make future purchases. However, some people were dissatisfied with the customer service, citing unresponsiveness, difficulty in resolving issues, and a lack of accountability. There are also concerns regarding delivery, with some experiencing significant delays, incorrect tracking information, or even non-delivery of items. A few other people also felt that the product quality was not as advertised, mentioning issues like damaged items, cheap-looking materials, or poor finishing.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Many customers express satisfaction with the... See more

Quality

Users describe positive interactions with quality. Many customers are impressed with the craftsmanship,... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers praise the customer... See more

Order

Reviewers highlight positive aspects of order. Many customers were impressed with the overall experience,... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers report significant delays, with some... See more

Based on these reviews

Rated 5 out of 5 stars

I just received my purse and I’m really impressed! It looks even better in person—stylish, well-made, and exactly what I was hoping for. The customer service was also excellent—friendly, responsive, a... See more

Rated 5 out of 5 stars

I have ordered a number of bags from Tadabuy and all of them, without exception, have been stunning 😍 the quality of the bags is amazing and they are beautifully made. Customers services is always th... See more

Rated 5 out of 5 stars

I ordered 3 products from this online store and just received my package today. I am SO HAPPY with my purchase as the products are excellent quality and condition and EXACTLY what I wanted. I will rec... See more


Company details

Written by the company

The world's best fashion reps website


Contact info

3.6

Average

TrustScore 3.5 out of 5

49 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 28% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I have never ever ..

I received my order and I must say I was pretty disappointed. Although I knew it was a dupe but it even failed the dupe test. The craftsmanship was absolutely horrific
I fount this site on Facebook and I am a suggestion for their fact checkers . Check the vendors before you put them on your site

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with my LV

Very happy with my LV . They came very well
Packaged everything from the seams to the hardware is very well made. I can’t find a glitch on either bag I bought

20 February 2026
Unprompted review
Rated 1 out of 5 stars

RATE -1..

RATE -1... THE CUSTOMER SERVICE IS HORRIBLE!!!! PURCHASE AT YOUR OWN RISK! FAKE LV NEVERFILL CAME DAMAGED.HAVE GONE BACK N FORTH WITH THIS COMPANY, JUMPING THROUGH HOOKS... REQUESTED REFUND. NO, REFUND YET!!!

30 October 2025
Unprompted review
Rated 4 out of 5 stars

First of all

First of all, let me say that Tadabuy is real. I received the three bags I ordered, and they all arrived correctly. It's true that it took longer than expected, but they had already warned me that due to holidays in the country, the orders would arrive later. When I saw that several days had passed, I thought it was a scam and decided to write to them via WhatsApp. They always responded promptly and also kept me updated on the status of my order so I knew where it was at all times.

23 October 2025
Unprompted review
Rated 4 out of 5 stars

Beautiful items, long transit

Expect the transit to be longer than you think and you won't be disappointed when it takes three weeks rather then the expected 1-2
I
When unsure I contacted Tadabuy and they were very good at communicating and explaining the issues with updates tracker info.
Once the items arrived we were over the moon. The sneakers were amazing and the bag beautiful - all 3 items were very well made and look absolutely stunning.
We will 100% but from here again..

Don't be out of by the bad reviews - they have been amazing with us and very helpful with beautiful items arriving safely

11 October 2025
Unprompted review
Rated 1 out of 5 stars

Dont buy anything here!

Dont buy anything here!
Not the top quality they say all items are. Very fake, very plastic-like!
I got one bag with very bad finish, and could not get a full refund, only 20% refund, then 30, then 50….and so on.
But never 100% refund, so I had the possibility to buy a new one with no faults/flawless finish.
Very unprofessional and very bad service!
DO NOT BUY ANYTHING ON THIS SITE!!!

15 September 2025
Unprompted review
Rated 1 out of 5 stars

I purchased a LV bumbag

I purchased a LV bumbag, and like another customer has written, the bag is not quality leather as they advertised and the metal is extremely shiny and looks extremely cheap 😢 of course I did not expect it to be identical to the real thing, but this is not worth anywhere near what I paid. I have continuously asked for a full refund and details about where to send the bag back to, as they also advertise on their website. Now they are not responding to me at all.
Not worth half the money I paid unfortunately.

5 September 2025
Unprompted review
Rated 1 out of 5 stars

Further to my review on the 21/08/2025

Further to my review on the 21/08/2025, they haven’t refunded me yet, as they replied to my review stated that they did, they are a fraud!!!! Please be careful and don’t waste your time and money on them!! I have issued a case to get my money back!!!!
******NOTE I have just received my money back on 12/9/25!

5 September 2025
Unprompted review
Rated 1 out of 5 stars

Never received my order it showed delivered in another state

Never received my order it showed delivered in Arizona and not Texas and when I tried to se if I could get my refund they said they would resend it but never did and never sent me the new tracking number and they try to brag you in to not giving you your money back to be honest I was looking forward for the bag but was not satisfied with the shipping so I would really like my money back ……

19 August 2025
Unprompted review
Rated 5 out of 5 stars

Tadabuyonline shop is real

Tadabuyonline shop is real. I got my ysl bag today it’s so good, comes with certificate and everything. Really high quality. Postage took longer than 5-10 days (3 weeks exactly) and tracking provided half the time didn’t work. They are very responsive on WhatsApp as I had to follow it up with them a few times. I was starting to think I was scammed. I paid via PayPal so if anything goes wrong your secured. Can’t add photos here unfortunately, but it was just like the picture.

1 September 2025
Unprompted review
Rated 1 out of 5 stars

A fraud!!

A fraud!!
I have purchased an order and never shipped. Sent several emails and no response. I want a refund urgently!!!!

22 August 2025
Unprompted review
Tadabuy logo

Reply from Tadabuy

Dear, some products such as shoes take longer to ship because they are customized. If you need a refund, you can contact our customer service.

Rated 4 out of 5 stars

You get what you pay for

Great communication and affordable pricing. Solid array of merchandise photos. US Customs is delaying all inbound shipments, don't hold that against the retailer. However, the items are not packaged well for shipment. At all. My LV box looks like it was drop-kicked from port to mailbox. If you don't care about the box, good on you. Luckily, my item appears unharmed. Upon inspection the "leather" smells chemically unlike cowhide and the plated metals are too shiny for a more discerning eye. The interior stitching and stamping aren't great. I'd upload photos if I could, sorry. But for the low price you can't be too dissatisfied I guess. 3.75:5 stars.

24 August 2025
Unprompted review
Tadabuy logo

Reply from Tadabuy

Our warehouse has strengthened quality inspections and similar problems will not occur again. You can contact our customer service for compensation.

Rated 5 out of 5 stars

I ordered 3 products from this online…

I ordered 3 products from this online store and just received my package today. I am SO HAPPY with my purchase as the products are excellent quality and condition and EXACTLY what I wanted. I will recommend this company to many!!! Putting in a new order soon!

26 August 2025
Unprompted review
Rated 4 out of 5 stars

The bag I received is beautiful

The bag I received is beautiful, however, the strap that came with it doesn't match the color of the bag. I have yet to receive a response from customer service.

25 August 2025
Unprompted review
Tadabuy logo

Reply from Tadabuy

Dear, we are very sorry for the bad experience you have had. Due to the recent high volume of orders, we may not have been able to process your request in a timely manner. The backlog of requests has been processed. You can ask our customer service to give you some compensation.

Rated 1 out of 5 stars

Scam!

This company never follows its own policies. Their customer service team is terrible. Their website states that customers can exchange unsatisfactory items within 30 days. I contacted them, but they said they couldn’t do that and claimed that overseas shipping is too expensive. Instead, they offered me a 30% refund and told me to keep the item. I clearly told them I wanted an exchange, but they refused to follow their own guidelines. To make things worse, they over-folded the item during packaging, and now it’s nearly impossible to restore its original shape. What a disappointing waste of money. Be aware of this scam—once they get your money, they disappear.

***Note: I’ve never received any money back from this company yet. Stop lying!

24 August 2025
Unprompted review
Tadabuy logo

Reply from Tadabuy

Dear, we have already refunded you and we are very sorry for the bad experience you have experienced.

Rated 5 out of 5 stars

I recently received my order

I recently received my order from Tadabuy and was really impressed with the overall experience. The products were of great quality, exactly as described and packaged well. Customer support was also excellent, responsive, friendly, and easy to deal with. Highly recommend!

21 August 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look