Tacticon Reviews 17,050

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and durability of the products, often noting that the gear feels well-made and performs as advertised. Many people appreciate the excellent customer service, highlighting the staff's helpfulness, timely responses, and willingness to resolve issues, even when it's the customer's fault. The pricing is frequently mentioned as a significant positive, with consumers finding the products affordable and offering great value compared to similar items on the market. However, some customers also noted that shipping times can occasionally be slow, especially during sales, with some experiencing delays of several weeks or even months. A few other people also felt that customer service was non-existent or poor when inquiring about these prolonged shipping delays, leading to dissatisfaction with their overall experience.

What people talk about most

Product

Clients share positive opinions on product quality, frequently noting that items are durable, well-made, and... See more

Quality

Users describe positive interactions with quality, consistently praising the durability and craftsmanship of... See more

Delivery service

Customers had ambiguous experiences with delivery service, with some reporting fast shipping, receiving items... See more

Price

Reviewers mention positive feedback about price, with many customers finding the products to be of high... See more

Customer service

People report positive experiences with customer service, highlighting its excellence and helpfulness.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tacticon listens to it's customers. They provide excellent products as well as service. That is why I am a repeat customer. I have purchased lights, tactical vests and plates, etc. I have recommended... See more

Rated 5 out of 5 stars

I purchase 3 Predator V2 sights for my pistol caliber carbines. Two sights worked great but I could not get the third one to zero. I advised Tacticon of the problem and once they had verified legit... See more

Rated 5 out of 5 stars

Tacticon goes above and beyond in customer service from warranty claim to a bonehead user(myself) stripping a bolt and them sending me a new one (free of charge). Customer Service is awesome ! I wi... See more

Rated 5 out of 5 stars

I have purchased from this company several times. They manufature and sell equipment that is not only affordable, but durable. I have referred many of my military buddies and law enforcement friends t... See more


Company details

  1. Sporting Goods Store

Information provided by various external sources

Combat veteran owned company manufacturing affordable and effective tactical and concealed carrier equipment.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

17K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 5% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

I haven't received the product yet

I haven't received the product yet. Can't rate it if I don't have it. (Updated 2025-06-11) Despite the below response, I received the following by contacting Subsecond directly: "Thanks for reaching out. In response to your question to Jeff. Your order is sitting at an 8 week lead time. It looks like it will ship in mid July. Once we print the shipping label you will receive an email with the tracking information."

18 May 2025
Tacticon logo

Reply from Tacticon

Thank you for your review. It does appear your order was delivered on May 22nd. Hopefully you've had some time to assess your product. Your feedback is always valued and appreciated. Have a wonderful day. -Tacticon Armament.

Rated 5 out of 5 stars

You can't go wrong buying from Tacticon

You cant go wrong buying from this company. I have multiple types of items on several firearms and have had many co workers and team members buy these sights over the years just by showing them the benefits. And you can't do any better than their customer service if you ever have any issues, which is VERY rare. Their reflex sight, Predator V2 holds zero on service weapons and recreational constantly. Since I've had the V2 I have never had to adjust it once. Fantastic. The flip up sights also work great and I haven't had one issue yet after years.

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Ceramic Plates…

Having a rated product that was affordable, light weight and as a complete package was appealing to me, so when you had a sale I couldn't pass it up. Thanks Tacticon!!
Purchased your metal plates prior in higher rating but wanted lighter alternative for personal vehicle.

17 April 2025
Rated 5 out of 5 stars

I ordered a Tacticon Apex Falcon 1-6…

I ordered a Tacticon Apex Falcon 1-6 FFP scope based on great cust. svc reviews and DAV owned store. Ordered thru Amazon in 8/24, for whitetail season in late Dec. Plans fell through and I forgot about it. Never mounted it or reg. warranty. Went to put it on 4/29/25, and found that the magnification function didn't work, so filed a warranty claim.
Rec'd a reply early next morning, requesting pics & proof of purchase. Sent all that back and a short time later rec'd reply saying they would replace the scope and, I could keep the other one for parts!!! Well the wrong scope was sent due to similar model #,(my fault), but after 1 more email, the correct replacement is on the way!!! I was expecting at least a little push back or frustration at every turn, but the CS Rep. Becca, was super prompt on all emails which saved at least a wk. in communication time, compared to other experiences I've had. As far as I'm concerned these things happen, but what happens after the fact is what really makes a difference!!! New scope is on the way and should be here in a few days and I have the other one for parts. Could have been a whole lot worse!!! It's an unfortunate turn of events for both myself and Tacticon, but hopefully this experience will help anyone with after purchase, customer svc. concerns. I'll be doing business with these folks again, with full confidence that I'm in good hands if anything should happen...and yes they did apologize!!! Will update when I get the new scope.

30 April 2025
Rated 1 out of 5 stars

Received wrong product

Received wrong product. Was unable to return due to it being a limited color.

7 April 2025
Tacticon logo

Reply from Tacticon

Thank you for your feedback. We’re sorry to hear that you’re dissatisfied with the return policy. According to our records, the item you received matches your order. If you were looking to exchange it for a different size, our Customer Support Team may be able to assist you.

Please note that all sales of the M81 were clearly advertised as final—non-returnable, non-refundable, and not covered under warranty. If you still require assistance, feel free to contact our Customer Support Team at Support@tacticon.com.

Thank you for your understanding.

Rated 4 out of 5 stars

Thank you for the BattleBelt V1

Thank you for the BattleBelt V1. This is my second purchase from Tacticon. The delivery time was very agreeable, and the belt definitely meets my expectations. This belt is easily adjustable, only took a few minutes to get my perfect fit! Thanks again, Tacticon, you guys really deliver on the goods!

2 April 2025
Rated 5 out of 5 stars

Great company.

I've been a fan of Tacticon for a long time. I've been running a predator v3 since it came out and have zero complaints. When they came out with gear in God's plaid, I had to get some. I ended up going with the belt, and the build quality is awesome, it even rivals some of the bigger boys in the yard. Great stuff guys.

7 April 2025
Rated 5 out of 5 stars

Great company!!

Fast shipping reasonable prices great quality in there products. Customer service is outstanding never had a issue. I'll keep coming back also. I always recommend tacticon to friends and family as well.

7 April 2025
Rated 5 out of 5 stars

Customer care and product satisfaction

Bought my plate carrier and body armor bundle as well as a red dot and magnifier bundle. My package came in very fast 3 days from the time I ordered it I am very pleased with my purchase and the quality of my products! I did have some additional questions in which I sent an email to the customer support team and they replied back with in 2hrs and the team was very informative and very helpful and professional! I was very impressed with my whole purchasing experience and with customer care! HIGHLY recommend to purchase from Tacticon Armament these guys are killing it over there !

31 March 2025
Unprompted review

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