Tacticon Reviews 17,050

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and durability of the products, often noting that the gear feels well-made and performs as advertised. Many people appreciate the excellent customer service, highlighting the staff's helpfulness, timely responses, and willingness to resolve issues, even when it's the customer's fault. The pricing is frequently mentioned as a significant positive, with consumers finding the products affordable and offering great value compared to similar items on the market. However, some customers also noted that shipping times can occasionally be slow, especially during sales, with some experiencing delays of several weeks or even months. A few other people also felt that customer service was non-existent or poor when inquiring about these prolonged shipping delays, leading to dissatisfaction with their overall experience.

What people talk about most

Product

Clients share positive opinions on product quality, frequently noting that items are durable, well-made, and... See more

Quality

Users describe positive interactions with quality, consistently praising the durability and craftsmanship of... See more

Delivery service

Customers had ambiguous experiences with delivery service, with some reporting fast shipping, receiving items... See more

Price

Reviewers mention positive feedback about price, with many customers finding the products to be of high... See more

Customer service

People report positive experiences with customer service, highlighting its excellence and helpfulness.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tacticon listens to it's customers. They provide excellent products as well as service. That is why I am a repeat customer. I have purchased lights, tactical vests and plates, etc. I have recommended... See more

Rated 5 out of 5 stars

I purchase 3 Predator V2 sights for my pistol caliber carbines. Two sights worked great but I could not get the third one to zero. I advised Tacticon of the problem and once they had verified legit... See more

Rated 5 out of 5 stars

Tacticon goes above and beyond in customer service from warranty claim to a bonehead user(myself) stripping a bolt and them sending me a new one (free of charge). Customer Service is awesome ! I wi... See more

Rated 5 out of 5 stars

I have purchased from this company several times. They manufature and sell equipment that is not only affordable, but durable. I have referred many of my military buddies and law enforcement friends t... See more


Company details

  1. Sporting Goods Store

Information provided by various external sources

Combat veteran owned company manufacturing affordable and effective tactical and concealed carrier equipment.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

17K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 5% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 3 out of 5 stars

Purchased on the 60% off sale

Purchased on the 60% off sale. Great price, plates are solid, vest is ok but alot of loose threads. Wait time was ok at least you gave lead time to ship. But the second order for the side plate pouches and trama pads, said they were in stock. But yet took 2 weeks to get shipped, then a week to arrive. If we have to pay for shipping and products in are stock why does it take so long? If your going to charge for shipping give us the choice of how it is shipped. If you say you have product in stock it should not take 2 weeks to get shipped. If i purchase in the future and these issues have been resolved I would be happy to upgrade my review.

6 October 2025
Rated 5 out of 5 stars

In my opinion

Offering what I can tell, without extensive use, what appears to be VERY high quality product at prices that are exceptionally reasonable while offering exceptional customer service.

16 October 2025
Rated 1 out of 5 stars

Ordered my part

Ordered my part, never got a tracking number, no email updates, no purchase statement on my bank transactions then out of nowhere a month later the part shows up at my door after I got another one from a different store. Lame

16 October 2025
Rated 4 out of 5 stars

I love the product I received

I love the product I received, but I was not happy with the time it took to ship the product, (3 weeks). I will try tacticon again and hope the shipping is better.

16 October 2025
Rated 1 out of 5 stars

My order never shipped

My order never shipped, never got an email with shipping notification, and even to this day I checked the history of my orders and it doesn't show up in my orders, I ordered a rifle light approximately 4 weeks ago. I still don't have my order

13 October 2025
Rated 5 out of 5 stars

Surprised!!

Tacticon has always been my go to. The shipping took longer than usual but I received my product and it was well packed. I am surprised about the quality. It’s close to level as my agilite

18 September 2025

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