Tacticalpay Reviews 46

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and extensive knowledge, making interactions pleasant and productive. Many people highlight the outstanding customer service, noting the team's attentiveness, quick responses, and willingness to go the extra mile to ensure a smooth process. The service provided is frequently described as excellent, with consumers appreciating the easy setup and user-friendly experience. Reviewers are particularly impressed with the efficient and effective support, which instills confidence and peace of mind.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers highlight the helpfulness and... See more

Customer service

Clients share positive opinions on customer service. Customers consistently praise the helpfulness and... See more

Service

Users describe positive interactions with service. Customers consistently praise the outstanding... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the setup process quick, easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really enjoy how everything is interlinked together with FFL BOSS and FFL BOSS POS. Kyle King with AltruPay/TacticalPay is the icing on the cake, he's been absolutely outstanding to work with.... See more

Rated 5 out of 5 stars

I've had the system for a bit and finally got things in order to open shop. A few hick-ups along the way but Cristine was absolutely a dream that always came through for me. Cristine has walked me thr... See more

Rated 5 out of 5 stars

Nathan was wonderful to work with while setting up my account. He was very kind and patient while I asked away all my questions and concerns. Nathan guided me through every step of the process and wou... See more

Rated 5 out of 5 stars

There are a lot of 2A or FFL / Firearm-friendly Credit Card processors but you can actually talk to these guys. Nathan was honest and got us up and running quickly after another nightmare with PayPal... See more


Company details

Written by the company

TacticalPay is the industry leader in firearms payments. Our gun store POS and credit card processing solutions give FFLs everything they need, in one place.


Contact info

4.8

Excellent

TrustScore 5 out of 5

46 reviews

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Rated 5 out of 5 stars

Genuinely worthwhile!

I've had the system for a bit and finally got things in order to open shop. A few hick-ups along the way but Cristine was absolutely a dream that always came through for me. Cristine has walked me through several procedures and ensured that I could operate my store system effectively. Always kept in touch and relayed information quickly. A+ in my opinion. Honestly.

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Very respectful and caring staff.

Nathan has always responder my emails and calls in a timely manner. He always seems genuine and honest. He has taking time to explain everything in a way I can understand. Weather the issue is my fault or not someone has always been able to take care or the problem or task at hand.

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Nathan and Kyle do an outstanding job…

Nathan and Kyle do an outstanding job servicing our acct

TacPay has been rock solid and due to how well Nathan and Kyle take care of our acct I send folks to them when they need solid reliable processing like I get from yall

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Kyle was awesome

Kyle was awesome. He walked a knucklehead like me through the process of getting the plug-in installed on my website. Can't give high enough praise.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Kyle King is awesome

very easy process. Awesome people and service
response time is top notch. The on boarding was professional and fun. we had some laughs. Kyle is very knowledgeable in the firearms world. Processors are hard to come by for gun businesses . I've had a few and so far this one is the best experience I've ever had. thank you.

19 September 2025
Unprompted review
Rated 5 out of 5 stars

Nathan Vanderpoel was an absolute…

Nathan Vanderpoel was an absolute pleasure to work with! He was extremely attentive to all the details and most importantly he followed up constantly. He was in contact with me at all hours and a number of late hours. His time was utilized effectively and efficiently. I would hire him in a second!

Look forward to a long relationship

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Wow, a real company with good people!

There are a lot of 2A or FFL / Firearm-friendly Credit Card processors but you can actually talk to these guys. Nathan was honest and got us up and running quickly after another nightmare with PayPal. Definitely recommend these guys! Thanks!

27 August 2025
Unprompted review
Rated 5 out of 5 stars

I wish 10 stars were available

Why is 10 stars not available? Kyle and his team are great to work with and very knowledgeable. The setup process was super easy and the solution just works. I would highly recommend TacticalPay to any business looking for an affordable merchant solution.

20 August 2025
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Tactical Pay has been a great experience. Nathan was extremely helpful and patient getting us set up. Customer service has been great all around.

12 August 2025
Unprompted review
Rated 5 out of 5 stars

Kyle King is the best to work with!

I really enjoy how everything is interlinked together with FFL BOSS and FFL BOSS POS.
Kyle King with AltruPay/TacticalPay is the icing on the cake, he's been absolutely outstanding to work with. He's straightforward and easy to reach.
It's rare these days to have someone local who actually answers the phone and speaks clearly.
Not a 3rd world call center, no confusion, just real support from someone who gets it.
He treats me as a partner and not just another processing account.
I highly recommend Kyle for anyone needing honest, reliable credit card processing support.

25 July 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience

The experience was great! Everyone I talk to was willing to help and go the extra mile. Tactical Pay was far easier to setup and so far, very user friendly compared to the others I have tried.

30 June 2025
Unprompted review

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