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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and craftsmanship of the products, often highlighting the stunning designs and perfect fit of their custom-made dresses. Many consumers also commend the staff for their attentiveness, professionalism, and excellent communication throughout the entire process, making them feel valued and supported. However, some customers reported dissatisfaction with the product quality, noting issues like stitching coming undone upon arrival. A few other people also felt that the sizing was significantly off, with one reviewer receiving a dress that was too small to wear, even after a two-month wait.

What people talk about most

Product

Consumers find the product to be of high quality and excellent design. Many reviewers praise the perfect fit... See more

Quality

Clients share positive opinions on quality, with many reviewers impressed by the craftsmanship, attention to... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's professionalism,... See more

Service

Customers had positive experiences with service, consistently praising the professionalism, responsiveness,... See more

Customer service

Users describe positive interactions with customer service, highlighting their responsiveness, friendliness,... See more

Based on these reviews

Rated 5 out of 5 stars

My experience was ez and smooth with the help of Evelina. Evelina updated me every step of the process, asked all detail questions and preferences coz my dress was custom made. The whole process took... See more

Company replied

Rated 5 out of 5 stars

My experience with Tabja has truly been 5 star! I have just recieved my STUNNING wedding dress and I couldn’t be happier. They were able to customise the design to accommodate all of my requests and... See more

Company replied

Rated 5 out of 5 stars

My dress is ABSOLUTELY beautiful! I was so nervous because I had a bad experience with another boutique and my first dress looked nothing like the pictures. Tabja hand crafted my dress according to my... See more

Company replied

Rated 5 out of 5 stars

I was nervous to do a custom dress for my daughter’s prom, but the team at Tabja made this such an easy experience!! They were very responsive when I had questions. They followed up with pictures on... See more

Company replied


Company details

  1. Haute Couture Fashion House
  2. Bridal Shop
  3. Dress Store
  4. Dressmaker
  5. Fashion Accessories Store

Written by the company

Tabja, established in the 60s by a passionate seamstress, has grown into a nationwide brand with 100+ staff and multiple locations. Starting as a small boutique in 1988, we expanded rapidly due to high demand. In 2006, we built a 1200 m2 workshop in Prishtina, the capital city of Kosova, marking a turning point in our success. Over the years, we opened stores in various cities, becoming a global go-to for bridal wear, formal gowns, accessories, and menswear. Despite our physical locations, we're always accessible through social media and phone. Tabja, a family-run business now led by the late founder's son, thrives on dedication, commitment, and love for what we do, ensuring our legacy endures.


Contact info

4.8

Excellent

TrustScore 5 out of 5

224 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

One of the best experiences I have had…

One of the best experiences I have had with a dress company arrived before the date I needed it the quality of the dress was impeccable absolutely loved it and the customer service was brilliant can’t recommend enough.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

I got the most beautiful dress

I got the most beautiful dress and I’m so so happy about it. It was also the first time i ordered a dress from Tabja and it‘s for sure not going to be the last order!!😍😍😍

7 April 2026
Unprompted review
Rated 5 out of 5 stars

A flawless execution by Tabja

A flawless execution by Tabja. Provided a beautiful gown within just a few weeks. The gown was custom-fitted to my body and exactly what I wanted. Their communication and customer service is top tier. You will not be disappointed!! 😊

31 March 2026
Unprompted review
Rated 5 out of 5 stars

ABSOLUTELY BEAUTIFUL

I chose a dress off tabjas website but wanted a few adjustments and they delivered the dress fits like a glove and the communication via WhatsApp was super fast sent me updates photos videos I’m super happy with the result and every occasion will definitely be from Tabja

5 April 2026
Unprompted review
Rated 5 out of 5 stars

I love my 👗

I really love my dress ,I ordered size M, which is 10 uk. It fit well 👌, but just my hips it little bit big 😜so on hips it was slightly tight .but the dress 👗 look beautiful 😍 like pictures. Love it. Thank you TABJA AND THE COSTUMES SERVICE ARE VERY HELPFUL. And delivery was so quick

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Thank you so much for your great…

Thank you so much for your great service and continuous support. I’m really happy with my experience, and I will gladly share a positive review on Trustpilot. I will also recommend you to my friends and family. 🤍✨☆☆☆☆☆☆☆☆☆☆☆ khulood 👍🏼UAE

1 April 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Tabja

I had a great experience with Tabja. They are very communicative and showed me their work during the process of making my custom dress. I am happy with the end result! Great quality and everything fit perfectly!

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Prom Dress

I had an amazing experience ordering my daughter's prom dress from Tabja! I live in Mississippi, and since they’re located in the UK, I was a little nervous at first but everything went so smoothly from start to finish. Their customer service was excellent very responsive, friendly, and helpful with any questions I had. Communication was clear and consistent, which gave me peace of mind while waiting for my order.

The dress arrived right on time and was packaged beautifully, ensuring it was in perfect condition when I opened it. I was beyond impressed with the quality dress looked exactly like the picture online, if not better! The fit was absolutely perfect, and I didn’t need to get any alterations done at all, which is rare and such a huge plus.

Overall, I couldn’t be happier with my purchase. If you’re looking for a reliable place to order a special occasion dress, I highly recommend Tabja!

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Living all the way in Michigan I was…

Living all the way in Michigan I was extremely nervous about purchasing a dress so expensive without being able to visit the stores location however, Tabja made the entire process extremely easy from the measurements, payments and the shipping was very quick. My experience was a 100/100 and the dress fits PERFECTLYYYY!! I can’t wait to celebrate my birthday and wear this gorgeous gown!! Thank you Tabja

30 March 2026
Unprompted review
Rated 5 out of 5 stars

In Love (Received the dress 3/20/26)

Just received the dress! First off....I didn't expect it to arrive so fast. It was literally in Paris 2 days ago! When my daughter open the box and saw the dress, we both were amazed!!! You guys did an AMAZING job! I must admit I was a little apprehensive about ordering from Tabja, because they are in Kosovo and I stay in Detroit, Michigan. Florentino assured me everything will be great! The communication through Whatsapp was great, even being on 2 different sides of the world. We are very satisfied and this experience was top tier! Florentine was awesome and kept me updated. Thank you💙

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Tabja is incredible

Tabja is incredible. The staff is so kind and helpful while being extremely attentive during the entire process. They provide excellent communication and very high quality luxury dresses. I’m a return customer - and will continue to work with them. Highly recommend!

22 March 2026
Unprompted review
Rated 5 out of 5 stars

My experience with Tabja was nothing…

My experience with Tabja was nothing short of amazing. They were extremely patient and brought everything I wanted in my dress to life. They have exceeded my expectations beyond what I could imagine. Shipping was extremely quick and the overall quality of the dress is absolutely amazing!! I can not recommend them enough!

20 March 2026
Unprompted review

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