TAB Retail Ltd Reviews 273

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Trustworthy seller with good customer service. Item was as described and performs as expected. No issues. Good pricing and very fast despatch. I ordered on Friday and received my item by Saturday morn... See more

Rated 3 out of 5 stars

Great delivery and product as advertised. Didn’t realize or expect I would have to pay for return myself if it wasn’t ultimately the right fit for my office. Free returns are essential to compete with... See more

Rated 5 out of 5 stars

Needed a replacement laptop for my daughter after buying her a “brand new” one from else where for Christmas and it not working and had been messed around for over 2 weeks I did not want to go back t... See more

Rated 5 out of 5 stars

Delivered exactly as described and with prompt tracked delivery through Royal Mail. It was an unused open-box Dell laptop and was marketed as having Dell warranty to Nov 2024. the micro SD slot was no... See more

Company details

  1. Computer Store

Written by the company

With over 30 years experience in the IT and electrical industry, we strive to offer great deals on new and refurbished electrical and home goods.


Contact info

4.1

Great

TrustScore 4 out of 5

273 reviews

5-star
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1-star

Replied to 22% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

No quality control sent grimed heavily used items

I ask you to please help, No quality control, not referbished, sold me a absolutely disgusting product that has grime and heavy damages not excellent or professionally referbished like advertised. Just sent your team a message about the state of a device that I purchased, I've marked it for your complaints manager it's absolutely disgusting and not excellent as advertised under referbished item, wasted my time and also my enjoyment of the
"referbished" product very disappointing.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Fast delivery

Fast delivery. Good value for money. I will definitely recommend this company to anyone looking for a decent refurbished laptop.

20 March 2026
Rated 3 out of 5 stars

Great delivery and product as…

Great delivery and product as advertised. Didn’t realize or expect I would have to pay for return myself if it wasn’t ultimately the right fit for my office. Free returns are essential to compete with other retailers. Won’t be shopping here again

2 March 2026
Rated 1 out of 5 stars

No communication and adverse behaviour.

Despite being a good customer of Tab Retail who bought from them and recommended them, they blocked me on eBay UK without any explanation. I have sent numerous emails to their address, including GDPR enquiries, without any response. Very poor on your part TAB. I never caused any issues as a customer and I have a right to know what happened.

13 February 2026
Unprompted review
Rated 1 out of 5 stars

TAB cancelled my order

TAB cancelled my order and gave no exp[lanation just said not available did nothing other than say its cancelled, wouldnot trust to deal withagain!

14 January 2026
TAB Retail Ltd logo

Reply from TAB Retail Ltd

Apologies but we did provide a message/reasoning when we sadly had to cancel this order. I can see the message on your order stating "We are very sorry but we have had to cancel this order as it was priced incorrectly in error. Apologies for any inconvenience."
We are sorry if you missed this and again we apologise for the inconvenience caused.

Rated 5 out of 5 stars

Fantastic store, will be back for more!

Delivery was really quick and Lauren was super helpful with a Royal Mail issue. The product itself was perfect and fantastically priced. I will definitely be checking here first next time I need anything.

20 January 2026
Rated 5 out of 5 stars

Good first experience

I hadn't used or heard of TAB Retail before but the order was done and delivered without problem or delay. Happy with the item I bought too.

31 December 2025
Rated 1 out of 5 stars

Awful communication/ items missing

Awful communication - i have sent 4 emails to no response and nobody answers the number for the company. The wire didn’t arrive in the box of my Steelseries Arctis headset and I can’t use it.

16 November 2025
Rated 1 out of 5 stars

I bought a motherboard from Tab Retail…

I bought a motherboard from Tab Retail that came with warranty. Less than a year later, it started having serious issues, so I sent it back expecting proper support. Instead, they kept going back and forth, claiming “nothing is wrong” even though the board is clearly faulty.

Their customer service is a joke — no clear communication, no accountability, and no real help. I’ve wasted time, and a ton of frustration just to be told the same thing over and over.

Honestly, this experience has been a nightmare. I’ll never buy from Tab Retail again and wouldn’t recommend them to anyone who expects their warranty to actually mean something.

By the looks of this companys reviews looks like this company has a Reputation for dissapointing customers would not recomend at all awfull customer service espacially from Lauren will be submitting a report to Citizens Advice and Trading Standards

such a shame

7 November 2025
Unprompted review

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