System 76's selection of hardware is 'right-on' and exceeds expectations. Kudos for that! Everything works as expected. Since I am a long-time Linux user (This is my 5th Sys76 purchase) I was not agha... See more
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System76 proudly engineers and manufactures premium Linux computers and keyboards at our factory in Denver, Colorado. Our user-driven products, alongside Pop!_OS, give creators, makers, and builders the means to bring forth the future.
United States
Replied to 81% of negative reviews
Typically replies within 2 weeks
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Customer service and craftsmanship and I am coming to upgrade my house with their computers

Reply from System76
Marwin and the team were very helpful and provided excellent customer service. Thank you for helping me get my RAM replaced and my laptop functioning again

Reply from System76
The hardware is great but mainly the support has been outstanding.

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Reply from System76
I love this company and they are Open Source, what more is there to say??

Reply from System76
Well designed, delivered quickly, good choices for compoments. A touch screen would be handy.

Reply from System76
Tech staff explained what had changed in OS distributions since six years ago and the implications for transitioning from an old meer4 with Ubuntu 24.04 to a new meer10 with Pop!_OS 24.04. Main point is that Pop!_OS is provided with DEB packages only but supports flatpacks which may better suit single-user systems. The main issue is the location of configuration directories.

Reply from System76
Linux engineer here.
Won't touch any other laptop. Esp. as they implement Coreboot... freedom in an unfree world.
Well done guys.

Reply from System76
Great products, great support. Great experience. I would buy another laptop. Free yourself from the Apple and Microsoft grip.

Reply from System76
Great performance, great display. I've had mine for about a month now. I intended to test more on the limits of it's graphics, but so far, thumbs up.

Reply from System76
Love the Meerkat, It is small, fast and quiet.
It does everything I want it to do while freeing a lot of desk space.

Reply from System76
Great kit, not cheap, but great total cost of ownership over the journey. For a development machine these are great.

Reply from System76
build quality is horrendous. just finished paying it off, and about to throw it in the trash

Reply from System76
Nvme drive failed while under warranty, new drive was shipped, very easy process. Very satisfied

Reply from System76
On account of glitch in the processing of my order, it looked like it might be delayed, but S-76 made sure it got processed (and delivered) in time for the holidays.

Reply from System76
The product is great. Also, when I had a major problem with the UPS delivery of my laptop, System76 support was excellent in dealing with that deficient organization.

Reply from System76
Great online experience. It was easy to configure my purchase. The price was better than other places I checked. It arrived fast and worked perfectly. I decided to return because my learning curve was too steep and they helped me with a smile. When I get back to Linux I will only buy from System76.

Reply from System76
System 76 stands behind their products and supports right to repair. They gave me the option to order a replacement battery or have them do it for a fair price. My lemp10 laptop was 5 years old at time of repair.

Reply from System76
The build quality is incredible, the system feels really smooth and fast. When they say is light they really mean it.

Reply from System76
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