Syncfusion® Reviews 218

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's products, highlighting their quality, ease of use, and the significant positive impact on their development workflow and productivity. Many appreciate the comprehensive features, smooth integration across various platforms, and the impressive technology that helps deliver professional results faster. The customer service and support are frequently described as excellent, with quick, helpful, and knowledgeable responses. However, some customers noted occasional issues, such as certain controls not performing optimally or the need for complex code to achieve specific goals. A few people also mentioned concerns regarding certain policy changes, and some experienced slow responses or conflicting information from customer service.

What people talk about most

User experience

Customers express satisfaction with the user experience, highlighting the ease of use and the effectiveness... See more

Technology

People report positive experiences with technology. Customers praise the robust and reliable libraries,... See more

Product

Consumers find the product to be highly satisfactory, praising its comprehensive and feature-rich components,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting its exceptional quality. Customers... See more

Quality

Clients share positive opinions on quality, consistently praising the excellent set of components and their... See more

Based on these reviews

Rated 5 out of 5 stars

Essential Studio has been a game-changer for my development workflow. It covers nearly every UI need, from grids and charts to PDF. The controls are fast, flexible, and integrate smoothly acros... See more

Rated 5 out of 5 stars

The user-friendly platform made it super easy for my team to switch from D***S*** to Bold Sign as well as the absolute NO PRESSURE from the rep made it a no-brainer. The Bold Sign team was super hel... See more

Rated 5 out of 5 stars

We were looking for a free solution for our non-profit Chinese school and we found it in Boldsign. They offer a free program for non-profits that suited our needs. The importing of contact was very us... See more

Rated 5 out of 5 stars

my time is always stretched thin — and Syncfusion has been an absolute lifesaver. Their tools let me create professional, feature-rich applications without getting bogged down in endless UI coding... See more


Company details

  1. Software Company

Written by the company

Syncfusion® understands the challenges facing software developers and business teams. Between ensuring deadlines are met, managing project requirements, and testing and debugging your applications, time is your most important resource, and it seems like you never have enough of it. That’s where we come in. We offer an ecosystem of compatible developer control suites, embeddable BI platforms, and business software. Our 1,600+ components and frameworks for mobile, web, and desktop development get your products to market faster, and our Bold line delivers a diverse set of enterprise solutions, ranging from data analysis and visualization, to help desk software, to an electronic signature platform. With endless customization options, you can deliver an optimal user experience while saving development time and cost. Syncfusion Essential Studio® includes controls and frameworks for the following platforms: .NET MAUI, Angular, ASP.NET Core, ASP.NET MVC, Blazor, Flutter, JavaScript, React, UWP, Vue, Windows Forms, WinUI, and WPF. We are proud to serve a wide array of customers, from individual developers to Fortune 100 companies. No matter your needs or your budget, we have the tools to help your team succeed and a licensing option that's a perfect fit. Please contact us if you have any questions—we’d love to hear from you.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

218 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Exceptional tools

Exceptional tools, support is always ready to help. Products are always improving and they ensure that the issues/bugs are fixed in a short period.
A must have for all developers

6 February 2023
Unprompted review
Rated 1 out of 5 stars

Untested controls

I have been using some of their controls for Xamarin Forms for 5+ years now.

My honest opinion is that their controls are highly untested. So if you are aiming for a more complex use than the shown in guide, you are going to find out some important bugs. I can say I found problems with almost all of controls I used. Some problems are just easy to solve (elements of style customization being ignored). Some other are just making the whole control unusable. For instance, SfChat has an obligatory behaviour of starting the listView on the first message and automatically scroll till last one. Super cool when you have 20 messages. UNUSABLE in real cases where you have 1500 messages as you would just stay staring at the screen scrolling by inself for 30 seconds without even being able to interact with the control.

If you just want the plain control without any type of customization, it definitely saves you some implementation time.

2 February 2023
Unprompted review
Syncfusion® logo

Reply from Syncfusion®

Thank you so much for taking the time to share this feedback, Kasp. I’m sorry to hear you’ve had moments of frustration when customizing, but it’s heartening to know that you’ve found value in Syncfusion’s base controls over the years.

Sfchat is a newer control and will continue to evolve as customers put it through its paces - input like yours will help it and other new additions progress more quickly.

If you have the time, it would be wonderful if you could open a support ticket that links to your review. That would allow a senior member of our team to review your historical tickets - with the testing-related feedback you’ve shared in mind - and work with the testing team to improve our processes.

Thank you again for your comments. We look forward to working to improve your experience going forward.

Kind regards,
Sierra

Rated 5 out of 5 stars

Greate experience with Syncfusion Grid component

We are using the Grid UI component which is best in class. It provides many useful features such as filtering, sorting, searching, pagination, etc... You can also customize the menu and other stuff for your own needs.
The Syncfusion support is very great. You can submit ticket for any question related to those components. Usually, you will get reply less than 24 hours. They will even provide technical support meeting to help you debug issues. And for the bugs you reported, they always try to fix them in the next release.

16 December 2022
Unprompted review
Rated 5 out of 5 stars

Superb Support

I use Syncfusion EJ2 Angular components. Syncfusion is always here to back me if I have problems or questions. The support is above standard. I regularly have support tickets with questions about how to do this or that with a component (they have complex components too), or if I feel like I found a bug. They evaluate my request in a day or two - or if they need more time for the evaluation, they correctly communicate it every time.

Then I get a fully elaborated answer with suggestions or working solutions and many times with a working stackblitz sample. I love it because I can always rely on them.

The best thing is that I always learn s.g. new from them.

They also have a detailed documentation site with lots of samples, but sometimes it is a bit hard to navigate or find smaller details like possible values of an enum or similar. But I can always ask it if I cannot find s.g.

2 January 2023
Unprompted review
Rated 5 out of 5 stars

Syncfusion for WPF

I have been using the Syncfusion controls for WPF for the past six years. What I like most is that there is a large array of controls, and each set of controls is feature rich and well implemented. This allows me to develop a professional UI and UX for my users while maintaining a consistent approach for me as the developer

Importantly for me is that there is well structured documentation and samples making it easier for me to jump straight in.

In all, I have been able to always rely on Syncfusion to provide me with a great set of controls, experience and support.

Customer support has been great, especially the one time I was really stuck, I was able to provide a sample solution and got back a working sample.

I will be using Syncfusion for my other projects which will include MAUI and ASP.NET MVC.

18 December 2022
Unprompted review
Rated 1 out of 5 stars

License is not clear

License is not clear, they claim on the website it is $999 dolar for the blazor component. But it is $499 a month for a company with several developers (even if they don't work in the interface).

15 December 2022
Unprompted review
Syncfusion® logo

Reply from Syncfusion®

Thank you, Pierre. We appreciate your writing a review and bringing the pricing confusion to our attention. It is our goal to have transparent pricing and will work on improving the clarity on our pricing page. We are always striving to be better and more clear in our website communication. A Blazor license is $995 for a single developer, subject to annual renewal. If you have more than one developer working with the code, you may benefit from a team license. We would like to offer you a complimentary one-year license. If you are willing to give us a second chance, please contact us at sales@syncfusion.com.

Rated 5 out of 5 stars

A great product

- Components are plenty, and easy to use (we use Angular components, but the others seem to be the same).
- Documentation is good. A lot of examples, how-to, and API docs.
- Very supportive, the support team replies support tickets that solve our issue quickly, detailed.

13 December 2022
Unprompted review
Rated 5 out of 5 stars

Great

Customer support is friendly and fast, but the best, without any doubt, is the fact that small independent developers like me are allowed to use your great controls!!!

11 December 2022
Unprompted review
Rated 4 out of 5 stars

Quick

Quick, helpful response. Once we could produce a simple program to reproduce the problem, it was reproduced and a solution was promised within a reasonabl amount of time.

7 December 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding support

Outstandingly fast, friendly and dedicated support! Even as a small customer our company got a detailed and individual examination of our problem including example codes and hotfixes.

16 November 2022
Unprompted review

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