10 out of 10 lads if her name is Jessica just know she will definitely take care of you and sort out all of your problems <3
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I recently migrated across from Easy Crypto - the process was simple and fast. No issues. I made my first trade with Swyftx in the last week - trading is very simple, fast and the rates/fees are... See more
I have had no problems utilising Swyftx’s services with their deposits showing up quickly (using osko bank transfer) and buys have been great too. Orders being filled even during the October 10 dump.... See more
It was my first time using the Swyftx trading wallet platform. The staff were very friendly and willing to give helpful advice. They were also very good at following up and confirming that I was sati... See more
Company details
Written by the company
Swyftx is an AUSTRAC registered digital currency exchange headquartered in Brisbane, Australia. Swyftx holds ISO27001 certification which is internationally recognised for information security and offers 24/7 customer support.
Contact info
Australia
- hello@swyftx.com.au
- swyftx.com
You should know
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Some good features
Some good features, but also be great if you didn't need to preload cash to yrade
When moving some funds into the wallet…
When moving some funds into the wallet I had an issue with funds not showing up after 2-3 days. Therefore I connected the service team and got a reply inside 30 minutes with all issues sorted and funds showing up. Fast and efficient service, much appreciated!
My experience in swyftx is awesome
My experience in swyftx is awesome, very helpful team, very quick and easy bank transfer.
Great doing business with Swyfix
Great doing business with their platform would highly recommend it to anyone wanting to join in on the action
I had an issue and called the help desk…
I had an issue and called the help desk via the browser. As it was around 4pm the individual responding was courteous and patient in assisting me with my issue
Couldn't be more happy so far with…
Couldn't be more happy so far with Swyftx . I used to be a crypto.com user and find this site much easier and more competitive but like crypto.com doesn't hold a few coins I think it should so I have to use other sites to buy them unfortunately. That's my only knock otherwise I love ❤️ it !!
Would recommend Swyftx to family and friends.
I have had no problems utilising Swyftx’s services with their deposits showing up quickly (using osko bank transfer) and buys have been great too. Orders being filled even during the October 10 dump. Would be good if they had a few more coins available like provenance’s Hash but overall a good selection. Spreads could be a bit better to but overall a good experience.
They have a fairly straightforward app…
They have a fairly straightforward app & do reply to queries. They are definitely security concious (sometines to tge point of over zealousness I think, but still, better than losing your crypto.
Also supporters of the NRL.
All up, a reputable & efficient exchange.
Setting up a SMSF account with Swyftx
I recently had an audit on our SMSF, which led me to open and transfer funds from a personal account to an SMSF account with Swyftx. Daniel, my support representative, was instrumental throughout the process. He set up the SMSF account quickly and guided me through each step of the transfer, explaining everything in clear detail. I’ve never had anyone walk me through the process so thoroughly, his patience, commitment, and professionalism made the whole experience seamless.
I had difficulties to ID verification…
I had difficulties to ID verification in the beginning for security reason. After that deposit, buy and withdrawel are smooter.Also price and fees are right.
They are not professional
They are not professional,they send my package to another address and when I complained a refund for this package,they told me ask a refund from the seller which is not correct
Fantastic platform
Fantastic platform. Easy to use cost effective and secure. Customer service is excellent.
Was a very straight forward process
Was a very straight forward process, with good checks / security requirements. Minor issue that was resolved immediately by 2 different agents. Happy.
Great doing business with their…
Great doing business with their platform would highly recommend it to anyone wanting to join in on the action
SWFFTX a good platform providing great…
SWFFTX a good platform providing great service and helpful advise.
I moved from independent reserve
I moved from independent reserve, much better platform, cheaper trades and better spreads. Instant transactions, overall fantastic app so far
Thanks for such a waste of time
Thanks for such a waste of time. Honestly I was happy up until I had to do all this malarky of address confirmation. I can confidently say that I will never use Swyftx ever again and I will advise anyone I know to steer clear of your platform for the most ridiculous, pedantic & frankly absurd tasks you require for a simple withdrawal.
Recently moved from easy crytpo
Recently moved from easy crytpo exchange to Swyftx, while had a few hick ups along the way, I only discovered that in fact I already had a account that I opened years ago. Swyftx were fantastic in the help, both the AI prompts were helpful, but also when I got to a point where I needed human help that was easy and very fast to answer. I have faith in Swyftx as now I have tried everything - deposit. Fiat, brought coins, and the reversed the process. No issues.
Great support
Have been using Swyftx for awhile now - I like the platform and hadn’t raised a query to support until recently where I had a query whilst overseas. Support assisted me very quickly with the query and was happy with the response. I would recommend their platform
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
