Swyft Fiber Reviews 

73
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional installation teams, noting that technicians are remarkably helpful, highly efficient, and extremely thorough when setting up services in their homes. Many people also appreciate the fast, reliable connection speeds and the overall exceptional quality of the fiber network provided. However, some people mentioned experiencing frustrating communication delays and significant difficulties when trying to reach customer support for assistance with billing or account questions. A few reviewers also noted occasional service outages or unexpected connectivity drops that required multiple phone calls to technical teams in order to resolve the issues.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting that technicians and... See more

Service

Clients share positive opinions on service, frequently praising prompt installation and professional... See more

Customer service

People report ambiguous experiences with customer service, as reviews are heavily divided. Some reviewers... See more

User experience

Users describe positive interactions with user experience, highlighting a five-star experience so far and a... See more

Website

Customers had ambiguous experiences with website features and service consistency. While some reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It's a good price for me which is $100 monthly and I did have trouble with it glitching and lagging and the service was going in and out but the head of the company wrote an apology and I was given a... See more

Company replied

Rated 5 out of 5 stars

From the very first interaction with Ethan, we felt heard and understood. Then, when Chad arrived, we knew we had made the correct decision. We know that all service providers ~ phones, TV, internet,... See more

Company replied

Rated 5 out of 5 stars

Mr. Perry was knowledgeable and efficient while installing our upgrade to fiber. He arrived 30 min early to appt & completed the task quickly. Our download speed was 5.9mb/s up to 117mb/s. Upload spee... See more

Company replied

Rated 5 out of 5 stars

We had Swyft wifi installed. The technician was very helpful in answering all of our questions. We aren't really tech savvy, so we have a lot to learn. But he explained the different aspects to each q... See more

Company replied


Company details

  1. Internet Service Provider

Written by the company

Swyft Fiber delivers reliable fiber internet service to communities across Louisiana, Arkansas, and Mississippi. We provide symmetrical high-speed internet with no data caps and no contracts, making fast, dependable connectivity accessible to the areas that need it most. Our fiber network is built to support everything from remote work and streaming to online learning and gaming. Experience the difference of true fiber internet with straightforward pricing, local customer service, and a commitment to connecting underserved communities. Join thousands of neighbors who've switched to Swyft Fiber for internet that just works.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

73 reviews

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Asks customers to review

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Replied to 22% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(73)

73 reviews in the last 12 months

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Rated 5 out of 5 stars

It was quick

It was quick, the tech was absolutely amazing. I wish I caught his name but he did such a great job. Even though my dog wanted to eat him and never seen him act like that. He kept his cool and tried to make friends but Ole spark said no. He was amazing all around. Would definitely give 10 🌟 if I could. Definitely recommend

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Swyft install

The technician that installed my unit was very knowledgeable and polite. The service speed is fantastic. Highly recommend

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Swyft, the People’s Provider

My installer Chad kept me going. My address is a bit off and had a failed install, he told me everything I needed to know about why. My second install was a fail due to a kink in conduit under the road but Chad kept my head up and kept my hopes for Swyft internet high when I was doubting them. My salesman Ethan Coombs also went out of his way to help me after my first failed install. Swyft themselves has been very helpful and has great customer service members such as Sky and Andrea who handled my calls wonderfully and insisted on results. I love the speed and quality of this internet thanks to Swyft and their dedicated emissaries.

6 April 2026
Unprompted review
Rated 5 out of 5 stars

So far awesome!

My service was installed yesterday. The service man was super nice and work efficiently. My service is faster than my satellite internet and worked seamlessly! So glad we made this decision!

30 March 2026
Unprompted review
Rated 2 out of 5 stars

Like Two Different Companies

Installation team and sales person were great to work with. Customer service and billing is run by 3rd graders. Had the service for four months now and they still haven't worked out how to do an ACH payment on my account. I get a $10 discount for using it, but no discount because they can't manage to figure out how to make it work. Amateurs.....

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Kevin was my installer and he was very…

Kevin was my installer and he was very professional. He walked me through the installation from start to finish and helped me make sure I had my devices hooked up and ready. He answered all my questions and I would recommend him to everyone.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Installer was efficient

Installer was efficient, knowledgeable and friendly, answered our questions and had us up and running in a short time. We had exposed our water line and he ran the cable under it.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

So far the internet service is… wonderful!!!

So far the internet service is wonderful, there’s 3 phones and a tv and a computer on doing something all the time and it never slows down, Clancey and his partner were extremely respectful, and had it up and going within about an hour. I 100% recommend giving Swyft fiber a shot!

18 March 2026
Unprompted review
Rated 5 out of 5 stars

I super stoked to have Swyft fiber and…

I super stoked to have Swyft fiber and it was effortlessly smooth and the technician should be in sales because I think that he showed exemplary customer service and should be promoted. Great experience and when it comes to price, it cannot be beat!!!!

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Swyft Internet gets my highest praise

Swyft Internet gets my highest praise, which I don’t give often or lightly! Signup and installation were a breeze. The installer, Perry, was the best! Sure beats the heck out of AT&T, but of course it wouldn’t take much to beat the worse telecommunications company in the world.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Great Team & Service

I contacted Zachary with Swyft & he made getting started a breeze. Scheduled for install quickly. Clancy & Leslie came out for the installation. They swiftly and accurately installed the line/router/box. They were very informative & gave an opportunity for questions, which were answered. I am pleased with my experience with the crew & service thus far. We are thankful to have this internet available in our area.

4 March 2026
Unprompted review

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